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Contract # : C17-0493 - BRODART CO; LIBRARY PRINT MATERIALS - Execution Date: 7/1/2017
"� C17-0493 07/01/2017 AGREEMENT FOR LIBRARY PRINT MATERIALS City of Glendale Solicitation No. RFP 17-06 This Agreement for Library Print Materials ("Agreement")is effective and entered into between CITY OF GLENDALE,an Arizona mjnicipal corporation("City"),and Brodart Co.,a Pennsylvania partnership, (the "Contractor"),as of the / day of Tut.y ,20 r 7 RECITALS A. City intends to undertake a project for the benefit of the public and with public funds that is more fully set forth in Exhibit A,pursuant to Solicitation No.RFP 17-06 (the "Project"); B. City desires to retain the services of Contractor to perform those specific duties and produce the specific work as set forth in the Project attached hereto; C. City and Contractor desire to memorialize their agreement with this document. AGREEMENT In consideration of the Recitals,which are confirmed as true and correct and incorporated by this reference,the mutual promises and covenants contained in this Agreement,and other good and valuable consideration,City and Contractor agree as follows: 1. Key Personnel;Sub-contractors. 1.1 Services. Contractor will provide all services necessary to assure the Project is completed timely and efficiently consistent with Project requirements,including,but not limited to,working in close interaction and interfacing with City and its designated employees,and working closely with others, including other contractors or consultants,retained by City. 1.2 Project Team. a. Project Manager. (1) Contractor will designate an employee as Project Manager with sufficient training, knowledge,and experience to,in the City's option,complete the Project and handle all aspects of the Project such that the work produced by Contractor is consistent with applicable standards as detailed in this Agreement; (2) The City must approve the designated Project Manager;and (3) To assure the Project schedule is met,Project Manager may be required to devote no less than a specific amount of time as set out in Exhibit A. b. Project Team. (1) The Project Manager and all other employees assigned to the project by Contractor will comprise the"Project Team." (2) Project Manager will have responsibility for and will supervise all other employees assigned to the Project by Contractor. c. Discharge,Reassign,Replacement. (1) Contractor acknowledges the Project Team is comprised of the same persons and roles for each as may have been identified in the response to the Project's solicitation. - 1 - 10.13.16 (2) Contractor will not discharge,reassign or replace or diminish the responsibilities of any of the employees assigned to the Project who have been approved by City without City's prior written consent unless that person leaves the employment of Contractor,in which event the substitute must first be approved in writing by City. (3) Contractor will change any of the members of the Project Team at the City's request if an employee's performance does not equal or exceed the level of competence that the City may reasonably expect of a person performing those duties or if the acts or omissions of that person are detrimental to the development of the Project. d. Sub-contractors. (1) Contractor may engage specific technical contractor(each a"Sub-contractor") to furnish certain service functions. (2) Contractor will remain fully responsible for Sub-contractor's services. (3) Sub-contractors must be approved by the City,unless the Sub-contractor was previously mentioned in the response to the solicitation. (4) Contractor shall certify by letter that contracts with Sub-contractors have been executed incorporating requirements and standards as set forth in this Agreement. 2. Schedule. The services will be undertaken in a manner that ensures the Project is completed timely and efficiently in accordance with the Project. 3. Contractor's Work. 3.1 Standard. Contractor must perform services in accordance with the standards of due diligence, care,and quality prevailing among contractors having substantial experience with the successful furnishing of services for projects that are equivalent in size,scope,quality,and other criteria under the Project and identified in this Agreement. 3.2 Licensing. Contractor warrants that: a. Contractor and Sub-contractors will hold all appropriate and required licenses,registrations and other approvals necessary for the lawful furnishing of services ("Approvals");and b. Neither Contractor nor any Sub-contractor has been debarred or otherwise legally excluded from contracting with any federal,state,or local governmental entity ("Debarment"). (1) City is under no obligation to ascertain or confirm the existence or issuance of any Approvals or Debarments or to examine Contractor's contracting ability. (2) Contractor must notify City immediately if any Approvals or Debarment changes during the Agreement's duration and the failure of the Contractor to notify City as required will constitute a material default under the Agreement. 3.3 Compliance. Services will be furnished in compliance with applicable federal,state,county and local statutes,rules,regulations,ordinances,building codes,life safety codes,and other standards and criteria designated by City. Contractor must not discriminate against any employee or applicant for employment on the basis of race,color,religion,sex,national origin,age,marital status,sexual orientation,gender identity or expression,genetic characteristics,familial status,U.S.military veteran status or any disability. Contractor will require any Sub-contractor to be bound to the same requirements as stated within this section. Contractor,and on behalf of any subcontractors,warrants compliance with this section. -2- 10.13.16 3.4 Coordination:Interaction. a. For projects that the City believes requires the coordination of various professional services,Contractor will work in close consultation with City to proactively interact with any other professionals retained by City on the Project("Coordinating Project Professionals"). b. Subject to any limitations expressly stated in the Project Budget,Contractor will meet to review the Project,Schedule,Project Budget,and in-progress work with Coordinating Project Professionals and City as often and for durations as City reasonably considers necessary in order to ensure the timely work delivery and Project completion. c. For projects not involving Coordinating Project Professionals,Contractor will proactively interact with any other contractors when directed by City to obtain or disseminate timely information for the proper execution of the Project. 3.5 Work Product. a. Ownership. Upon receipt of payment for services furnished,Contractor grants to City, and will cause its Sub-contractors to grant to the City,the exclusive ownership of and all copyrights,if any,to evaluations,reports,drawings,specifications,project manuals, surveys,estimates,reviews,minutes,all"architectural work"as defined in the United States Copyright Act, 17 U.S.0§ 101,et seq., and other intellectual work product as may be applicable("Work Product"). (1) This grant is effective whether the Work Product is on paper(e.g.,a"hard copy"), in electronic format,or in some other form. (2) Contractor warrants,and agrees to indemnify,hold harmless and defend City for, from and against any claim that any Work Product infringes on third-party proprietary interests. b. Delivery. Contractor will deliver to City copies of the preliminary and completed Work Product promptly as they are prepared. c. City Use. (1) City may reuse the Work Product at its sole discretion. (2) In the event the Work Product is used for another project without further consultations with Contractor,the City agrees to indemnify and hold Contractor harmless from any claim arising out of the Work Product. (3) In such case,City shall also remove any seal and title block from the Work Product. 4. Compensation for the Project. 4.1 Compensation. Contractor's compensation for the Project,including those furnished by its Sub- contractors will not exceed$3,154,430 for the entire term,as specifically detailed in Exhibit B (the "Compensation"). 4.2 Change in Scope of Project. The Compensation may be equitably adjusted if the originally contemplated scope of services as outlined in the Project is significantly modified. a. Adjustments to the Compensation require a written amendment to this Agreement and may require City Council approval. b. Additional services which are outside the scope of the Project contained in this Agreement may not be performed by the Contractor without prior written authorization from the City. c. Notwithstanding the incorporation of the Exhibits to this Agreement by reference,should any conflict arise between the provisions of this Agreement and the provisions found in -3- 10.13.16 the Exhibits and accompanying attachments,the provisions of this Agreement shall take priority and govern the conduct of the parties. 5. Billings and Payment. 5.1 Applications. a. Contractor will submit monthly invoices (each,a"Payment Application")to City's Project Manager and City will remit payments based upon the Payment Application as stated below. b. The period covered by each Payment Application will be one calendar month ending on the last day of the month or as specified in the solicitation. 5.2 Payment. a. After a full and complete Payment Application is received,City will process and remit payment within 30 days. b. Payment may be subject to or conditioned upon City's receipt of: (1) Completed work generated by Contractor and its Sub-contractors;and (2) Unconditional waivers and releases on final payment from Sub-contractors as City may reasonably request to assure the Project will be free of claims arising from required performances under this Agreement. 5.3 Review and Withholding. City's Project Manager will timely review and certify Payment Applications. a. If the Payment Application is rejected,the Project Manager will issue a written listing of the items not approved for payment. b. City may withhold an amount sufficient to pay expenses that City reasonably expects to incur in correcting the deficiency or deficiencies rejected for payment. 6. Termination. 6.1 For Convenience. City may terminate this Agreement for convenience,without cause,by delivering a written termination notice stating the effective termination date,which may not be less than 30 days following the date of delivery. a. Contractor will be equitably compensated for Goods or Services furnished prior to receipt of the termination notice and for reasonable costs incurred. b. Contractor will also be similarly compensated for any approved effort expended and approved costs incurred that are directly associated with project closeout and delivery of the required items to the City. 6.2 For Cause. City may terminate this Agreement for cause if Contractor fails to cure any breach of this Agreement within seven days after receipt of written notice specifying the breach. a. Contractor will not be entitled to further payment until after City has determined its damages. If City's damages resulting from the breach,as determined by City,are less than the equitable amount due but not paid Contractor for Service and Repair furnished,City will pay the amount due to Contractor,less City's damages,in accordance with the provision of§ 5. b. If City's direct damages exceed amounts otherwise due to Contractor,Contractor must pay the difference to City immediately upon demand;however,Contractor will not be subject to consequential damages of more than$1,000,000 or the amount of this Agreement, whichever is greater. -4- 10.13.16 7. Conflict. Contractor acknowledges this Agreement is subject to A.R.S. § 38-511,which allows for cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating,securing,drafting,or creating the Agreement on City's behalf is also an employee,agent,or consultant of any other party to this Agreement. 8. Insurance. 8.1 Requirements. Contractor must obtain and maintain the following insurance("Required Insurance"). a. Contractor and Sub-contractors. Contractor,and each Sub-contractor performing work or providing materials related to this Agreement must procure and maintain the insurance coverages described below(collectively referred to herein as the"Contractor's Policies"), until each Party's obligations under this Agreement are completed. b. General Liability. (1) Contractor must at all times relevant hereto carry a commercial general liability policy with a combined single limit of at least$1,000,000 per occurrence and $2,000,000 annual aggregate for each property damage and contractual property damage. (2) Sub-contactors must at all times relevant hereto carry a general commercial liability policy with a combined single limit of at least$1,000,000 per occurrence. (3) This commercial general liability insurance must include independent contractors' liability,contractual liability,broad form property coverage,XCU hazards if requested by the City,and a separation of insurance provision. (4) These limits may be met through a combination of primary and excess liability coverage. c. Auto. A business auto policy providing a liability limit of at least$1,000,000 per accident for Contractor and$1,000,000 per accident for Sub-contractors and covering owned,non- owned and hired automobiles. d. Workers'Compensation and Employer's Liability. A workers'compensation and employer's liability policy providing at least the minimum benefits required by Arizona law. e. Notice of Changes. Contractor's Policies must provide for not less than 30 days'advance written notice to City Representative of: (1) Cancellation or termination of Contractor or Sub-contractor's Policies; (2) Reduction of the coverage limits of any of Contractor or and Sub-contractor's Policies;and (3) Any other material modification of Contractor or Sub-contractor's Policies related to this Agreement. f. Certificates of Insurance. (1) Within 10 business days after the execution of the Agreement,Contractor must deliver to City Representative certificates of insurance for each of Contractor and Sub-contractor's Policies,which will confirm the existence or issuance of Contractor and Sub-contractor's Policies in accordance with the provisions of this section,and copies of the endorsements of Contractor and Sub-contractor's Policies in accordance with the provisions of this section. (2) City is and will be under no obligation either to ascertain or confirm the existence or issuance of Contractor and Sub-contractor's Policies,or to examine Contractor and Sub-contractor's Policies,or to inform Contractor or Sub-contractor in the event that any coverage does not comply with the requirements of this section. -5- 10.13.16 (3) Contractor's failure to secure and maintain Contractor Policies and to assure Sub- contractor policies as required will constitute a material default under the Agreement. g. Other Contractors or Vendors. (1) Other contractors or vendors that may be contracted with in connection with the Project must procure and maintain insurance coverage as is appropriate to their particular contract. (2) This insurance coverage must comply with the requirements set forth above for Contractor's Policies (e.g.,the requirements pertaining to endorsements to name the parties as additional insured parties and certificates of insurance). h. Policies. Except with respect to workers'compensation and employer's liability coverages, City must be named and properly endorsed as additional insureds on all liability policies required by this section. (1) The coverage extended to additional insureds must be primary and must not contribute with any insurance or self insurance policies or programs maintained by the additional insureds. (2) All insurance policies obtained pursuant to this section must be with companies legally authorized to do business in the State of Arizona and reasonably acceptable to all parties. 8.2 Sub-contractors. a. Contractor must also cause its Sub-contractors to obtain and maintain the Required Insurance. b. City may consider waiving these insurance requirements for a specific Sub-contractor if City is satisfied the amounts required are not commercially available to the Sub-contractor and the insurance the Sub-contractor does have is appropriate for the Sub-contractor's work under this Agreement. c. Contractor and Sub-contractors must provide to the City proof of the Required Insurance whenever requested. 8.3 Indemnification. a. To the fullest extent permitted by law,Contractor must defend,indemnify,and hold harmless City and its elected officials,officers,employees and agents (each,an "Indemnified Party," collectively,the "Indemnified Parties"), for,from,and against any and all claims,demands,actions,damages,judgments, settlements,personal injury(including sickness,disease,death,and bodily harm),property damage (including loss of use), infringement,governmental action and all other losses and expenses,including attorneys' fees and litigation expenses (each,a"Demand or Expense";collectively,"Demands or Expenses") asserted by a third-party(i.e. a person or entity other than City or Contractor) and that arises out of or results from the breach of this Agreement by the Contractor or the Contractor's negligent actions,errors or omissions (including any Sub-contractor or other person or firm employed by Contractor),whether sustained before or after completion of the Project. b. This indemnity and hold harmless provision applies even if a Demand or Expense is in part due to the Indemnified Party's negligence or breach of a responsibility under this Agreement,but in that event,Contractor shall be liable only to the extent the Demand or Expense results from the negligence or breach of a responsibility of Contractor or of any person or entity for whom Contractor is responsible. 6- 10.13.16 c. Contractor is not required to indemnify any Indemnified Parties for,from,or against any Demand or Expense resulting from the Indemnified Party's sole negligence or other fault solely attributable to the Indemnified Party. 9. E-verify,Records and Audits.To the extent applicable under A.R.S. §41-4401,the Contractor warrant their compliance and that of its subcontractors with all federal immigration laws and regulations that relate to their employees and compliance with the E-verify requirements under A.R.S. §23-214(A).The Contractor or subcontractor's breach of this warranty shall be deemed a material breach of the Agreement and may result in the termination of the Agreement by the City under the terms of this Agreement.The City retains the legal right to randomly inspect the papers and records of the other party to ensure that the other party is complying with the above-mentioned warranty.The Contractor and subcontractor warrant to keep their respective papers and records open for random inspection during normal business hours by the other party.The parties shall cooperate with the City's random inspections,including granting the inspecting party entry rights onto their respective properties to perform the random inspections and waiving their respective rights to keep such papers and records confidential. 10. No Boycott of Israel. The Parties agree that they are not currently engaged in,and agree that for the duration of the Agreement they will not engage in,a boycott of Israel,as that term is defined in A.R.S. §35- 393. 11. Attestation of PCI Compliance. When applicable,the Contractor will provide the City annually with a Payment Card Industry Data Security Standard(PCI DSS) attestation of compliance certificate signed by an officer of Contractor with oversight responsibility. 12. Notices. 12.1 A notice,request or other communication that is required or permitted under this Agreement(each a"Notice")will be effective only if: a. The Notice is in writing;and b. Delivered in person or by overnight courier service (delivery charges prepaid),certified or registered mail(return receipt requested);and c. Notice will be deemed to have been delivered to the person to whom it addressed as of the date of receipt,if: (1) Received on a business day,or before 5:00 p.m.,at the address for Notices identified for the Party in this Agreement by U.S.Mail,hand delivery,or overnight courier service on or before 5:00 p.m.;or (2) As of the next business day after receipt,if received after 5:00 p.m. d. The burden of proof of the place and time of delivery is upon the Party giving the Notice; and e. Digitali?ed signatures and copies of signatures will have the same effect as original signatures. 12.2 Representatives. a. Contractor. Contractor's representative(the"Contractor's Representative") authorized to act on Contractor's behalf with respect to the Project,and his or her address for Notice delivery is: Brodart Co, c/o Lisa Miosi,Director,Customer Care 500 Arch Street Williamsport,Pennsylvania 17701 (800) 233-8467 bids@brodart.com -7- 10.13.16 b. City. City's representative ("City's Representative") authorized to act on City's behalf,and his or her address for Notice delivery is: City of Glendale c/o Mike Beck,Chief Librarian 5959 West Brown Street Glendale,Arizona 85302 623-930-3546 With required copy to: City Manager City Attorney City of Glendale City of Glendale 5850 West Glendale Avenue 5850 West Glendale Avenue Glendale,Arizona 85301 Glendale,Arizona 85301 c. Concurrent Notices. (1) All notices to City's representative must be given concurrently to City Manager and City Attorney. (2) A notice will not be deemed to have been received by City's representative until the time that it has also been received by City Manager and City Attorney. (3) City may appoint one or more designees for the purpose of receiving notice by delivery of a written notice to Contractor identifying the designee(s) and their respective addresses for notices. d. Changes. Contractor or City may change its representative or information on Notice,by giving Notice of the change in accordance with this section at least ten days prior to the change. 13. Financing Assignment. City may assign this Agreement to any City-affiliated entity,including a non- profit corporation or other entity whose primary purpose is to own or manage the Project. 14. Entire Agreement;Survival;Counterparts;Signatures. 14.1 Integration. This Agreement contains,except as stated below,the entire agreement between City and Contractor and supersedes all prior conversations and negotiations between the parties regarding the Project or this Agreement. a. Neither Party has made any representations,warranties or agreements as to any matters concerning the Agreement's subject matter. b. Representations,statements,conditions,or warranties not contained in this Agreement will not be binding on the parties. c. The solicitation,any addendums and the response submitted by the Contractor are incorporated into this Agreement as if attached hereto. Any Contractor response modifies the original solicitation as stated. Inconsistencies between the solicitation,any addendums and the response or any excerpts attached as Exhibit A and this Agreement will be resolved by the terms and conditions stated in this Agreement. 14.2 Interpretation. a. The parties fairly negotiated the Agreement's provisions to the extent they believed necessary and with the legal representation they deemed appropriate. b. The parties are of equal bargaining position and this Agreement must be construed equally between the parties without consideration of which of the parties may have drafted this Agreement. -8- 10.13.16 c. The Agreement will be interpreted in accordance with the laws of the State of Arizona. 14.3 Survival. Except as specifically provided otherwise in this Agreement,each warranty, representation,indemnification and hold harmless provision,insurance requirement,and every other right,remedy and responsibility of a Party,will survive completion of the Project,or the earlier termination of this Agreement. 14.4 Amendment. No amendment to this Agreement will be binding unless in writing and executed by the parties. Any amendment may be subject to City Council approval. Electronic signature blocks do not constitute execution. 14.5 Remedies. All rights and remedies provided in this Agreement are cumulative and the exercise of any one or more right or remedy will not affect any other rights or remedies under this Agreement or applicable law. 14.6 Severability. If any provision of this Agreement is voided or found unenforceable,that determination will not affect the validity of the other provisions,and the voided or unenforceable provision will be deemed reformed to conform to applicable law. 14.7 Counterparts. This Agreement may be executed in counterparts,and all counterparts will together comprise one instrument. 15. Term. The term of this Agreement commences upon the effective date and continues for a two (2)-year initial period. The City may,at its option and with the approval of the Contractor,extend the term of this Agreement an additional three (3)years,renewable on an annual basis. Contractor will be notified in writing by the City of its intent to extend the Agreement period at least thirty(30) calendar days prior to the expiration of the original or any renewal Agreement period. Price adjustments will only be reviewed during the Agreement renewal period and any such price adjustment will be a determining factor for any renewal. There are no automatic renewals of this Agreement 16. Dispute Resolution. Any controversy or claim arising out of or relating to this contract,or the breach thereof,shall be settled by arbitration administered according to the American Arbitration Association's Commercial Arbitration Rules,and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. 17. Exhibits. The following exhibits,with reference to the term in which they are first referenced,are incorporated by this reference. Exhibit A Project Exhibit B Compensation (Signatures appear on the following page) -9- 10.13.16 The parties enter into this Agreement as of the effective date shown above. City of Glendale, an Arizona municipal corporation -3".. By: Kevin R.Phelps Its: City Manager A I EST: //1 Julie K. i a wer City Clerk (SEAL) APPROVED AS TO FORM: litichaelley City Attorney Brodart Co., a Pennsylvania partnership By: .sa Miosi� Its: Director, Customer Care - 10- 10.13.16 EXHIBIT A RFP 17-06 LIBRARY PRINT MATERIALS PROJECT 1. Contractor shall provide all formats of print materials as stated in Section 1.4 Scope of Work of RFP 17-06 and consistant with contractor's response to the RFP. RFP 17-06 and the Contractor's response are attached and considered a part of this contract. 1.1. Contractor will provide print materials 1.1.1. The Offeror shall deliver all formats of print materials for use in a public library setting. This includes,but is not limited to,books for adults,teens and children in all binding formats,best-selling titles,fiction and non-fiction titles covering all subjects and genres,large print materials,leased and subscription materials for adults and teens,adult and youth foreign language materials,youth picture and board books,beginning readers and chapter books,books with media,graphic novels for adults,youth and teens,pop-up and novelty books,movie and TV tie-in titles,adult and youth reference materials,continuations and serial publications (excluding magazines and journals),and encyclopedias. 1.2. Contractor will provide print materials subscriptions programs for our library 1.2.1. McNaughton Leased Program 1.2.1.1. Contractor will provide a lease program which will include 5,292 annual adult units per year with a monthly allowance of 441 units,plus one month of 441 allowances free,and 168 annual teen units per year with a monthly allowance of 14 units. 1.11.2. The City of Glendale agrees to the single adult book allowance of$28.00 and the single teen book allowance of$19.95 under the leased subscription plan. 1.2.1.3. Contractor will provide a 2%prepayment discount if annual subscription fee payment is received within 60 days of invoice date. 1.2.1.4. The Library will be able to add and remove leased accounts throughout the fiscal year.The Library can update the subscription;add funding/decrease funding to leased accounts,or discontinue the leased subscription throughout the fiscal year. 1.2.1.5. Contractor agrees to replace damaged items at no charge for up to six months after receipt. Defective items will be replaced at no charge with no time limitations. 1.2.1.6. Contractor will offer a deduction of 10%of the library's annual allowance to cover lost or stolen items and a 50%retention rate of the Library's annual book shipment. 1.2.1.7. If the City of Glendale chooses to purchase leased materials,items may be purchased at a rate of$1.50 per item. 1.2.1.8. The lease program will utilize Compleat Book-Sery Cataloging and Processing Services at a rate of$2.99 per item,if requested. 1.2.2. Purchase Plus Program 1.2.2.1. Contractor will provide a subscription program which will include 5,292 annual adult units per year with a monthly allowance of 441 units,plus one month of 441 allowances free,and 168 annual teen units per year with a monthly allowance of 14 units. 1.2.2.2. The City of Glendale agrees to the single adult book allowance of$28.00 and the single teen book allowance of$19.95 under the subscription plan. 1.2.2.3. Contractor will provide a 2%prepayment discount if annual subscription fee payment is received within 60 days of invoice date. 1.2.2.4. The Library will be able to add and remove subscription accounts throughout the fiscal year.The library can update the subscription;add funding/decrease funding to subscription accounts,or discontinue the subscription throughout the fiscal year. 1.2.2.5. Contractor agrees to replace damaged items at no charge for up to six months after receipt. Defective items will be replaced at no charge with no time limitations. 1.2.2.6. The Purchase Plus Program will utilise Compleat Book-Sery Cataloging and Processing Services at a rate of$2.99 per item,if requested. 1.3. Contractor will provide a continuations program 1.3.1. FASTips: Standing order program 1.3.2. Library staff will have access to manage and view current titles in the continuations program through TitleQueue.com. 1.3.3. Various reports can be compiled at the library staff's request and delivered using email,US mail or 1.4. Inventory and fill rate 1.4.1. Contractor will maintain a fill rate of at least 85%of their displayed inventory for all items ordered for each year of the contract. 1.4.2. Contractor will supply and deliver at least 75%of all in-stock inventory titles ordered within eight weeks of the order date. 1.4.3. Contractor can provide an overall fill rate of 85%for Spanish language materials. 2. Contractor shall provide various outsourcing services. 2.3. Contractor shall provide collection development services 2.3.1. Contractor can provide selection lists at varied levels of customization. 2.3.1.1. Silver TIPS includes free monthly selection lists. 2.3.1.2. Gold TIPS includes customized lists with authors,series,publishers,and subjects for a fee: • Up to 3 profiles for$100 monthly • Up to 8 profiles for$200 monthly • Up to 15 profiles for$300 monthly 2.3.1.3. Diamond l'lPS includes enhanced customization by preferred review journals for a fee: • Up to 3 profiles for$100 monthly • Up to 8 profiles for$200 monthly • Up to 15 profiles for$300 monthly 2.3.2. Contractor can perform duplicate management to avoid title duplication. 2.4. Contractor shall provide cataloging services 2.4.1. Contractor can perform copy cataloging as well as original cataloging through Compleat Book-Sere Cataloging and Processing Services. 2.4.2. Contractor can interface with the library's Polaris library System using Z39.50 to verify bibliographic record information. 2.4.3. The City of Glendale may choose to use vendor provided catalog records with OCLC number provided in the MARC record and holdings updated in the OCLC bibliographic database as part of the total cost for Compleat Book-Sery Cataloging and Processing Services. - 12 10.13.16 2.4.4. Contractor agrees to catalog all library materials following AACR2 and RDA cataloging policies and procedures. 2.4.5. The City of Glendale may choose to require Contractor to update holdings and use MARC records provided by the OCLC bibliographic record utility for an added charge of$.25 per item. 2.4.6. Contractor agreed to all cataloging specifications as outlined in the RFP including standard practices such as the set up of fiction call numbers,series statement fields,and to follow any local practices unless stated otherwise during initial profile set up period. 2.4.7. The Contractor agrees to use Library of Congress subject headings and genre headings where specified. 2.4.8. The Contractor shall catalog with item in hand. 2.5. Contractor shall provide processing services. 2.5.1. Contractor shall provide mylar jackets to all materials with dust covers glued to dust covers. 2.5.2. Contractor shall remove supplementary materials from all items such as;stickers,maps,pamphlets, toys,etc. from books before taping inside covers and attaching property stamp and/or barcode strip. Contractor will send any removed items with the item. 2.5.3. Contractor shall affix either 1"J-Lar or 2"Permacel tape or equivalent to all paperbacks on the spines,covering author and genre labels,and inside gutters. 2.5.4. Contractor shall affix barcode labels underneath mylar jackets,if possible. If not possible,barcodes will be covered with 1"J-Lar tape or equivalent. 2.5.5. Contractor shall affix all labels underneath mylar jackets,if possible. If not possible,labels will be covered with 2"Permacel tape or equivalent. 2.5.6. Contractor shall affix and link RFID tags to materials using library specifications. 2.5.7. Contractor shall process all materials using Compleat Book-Sere Cataloging and Processing Services for a cost of$3.69 per item. 2.6. Contractor shall provide opening day collection services. 2.6.1. Materials for an opening day collection can be ordered 18 months out. 2.6.2. Contractor can provide full collection development services for an opening day collection at no extra charge. 2.6.3. Materials for an opening day collection can be stored at Contractor's or other facility until the new library is able to accept delivery at no charge to the City of Glendale. 2.6.3.1 Pricing for opening day collection materials purchased are in accordance with ongoing purchases Section 5.0. 2.6.4. Contractor will provide a company liaison when items are delivered in order to manage the process. 3. Contractor shall comply with acquisitions specifications. 3.1. Contractor to maintain multiple accounts for Glendale Public Library;such accounts may include,but are not limited to:processed materials,non-processed materials,and rush processed orders. 3.2. Contractor shall have the ability to interface with the library's Polaris Library System via EDIFACT standard. 3.3. Contractor will receive orders and provide invoices electronically. 3.4. Contractor will accept returns for credit if items are defective at no cost to the library. 3.5. If items are defective,the Contractor will accept returns for credit for up to one year of purchase even if the item has been circulated. - 13 - 10.13.16 3.6. Contractor will ship all orders to: Glendale Public Library Attn:Receiving 5959 W Brown St Glendale,AZ 85302-1248. 3.7. Contractor will include shipping on all orders at no cost to the library. 3.8. Contractor will provide inside delivery on all shipments and free of any pallets. 3.9. Contractor shall provide a turnaround timeframe, from date of receipt of order by Contractor to date of receipt of processed shipment by the library of no more than 15 working days for ninety percent of all in-stock items ordered. 3.10.Priority,rush pre-processed materials shall be mailed or shipped by the Contractor within five working days of receipt of order for an added charge. (Exception:Pre-publication orders) 3.11.Contractor shall schedule delivery of subscription plans and pre-processed materials to arrive at the library on or prior to street release date. The City of Glendale understands that this may be dependent on publisher scheduling. 3.12.Offeror states that all items will be delivered 15-90 calendar days after receipt of order.Any missed delivery or delay in delivery beyond the stated date will result in a penalty fee as stated below: • Delay in delivery of ordered titles will incur a penalty of 1 —3%of the total invoice amount. • Missed deliveries of specific titles will incur a penalty of 3% of the total invoice amount. 3.13.The Contractor shall supply 80% of all items back ordered and available from the publisher,within one hundred twenty(120) days of receipt of library order. 3.14.The Contractor shall provide MARC order records with appended holdings data that can be loaded, indexed and retrieved by the library's Polaris Library System. 4. Contractor shall provide access to vendor website and inventory system. 4.1. Contractor shall provide access for at least twenty-five library staff members. 4.2. Contractor shall provide the ability for applicable Library staff members to electronically build and transfer carts on Contractor's website. 4.3. Access to Contractor's website and inventory system shall be free of charge to the library. 4.4. The Contractor's website and inventory system will be updated daily. 5. Contractor shall provide support services as needed. 5.1. Technical support will be available Monday-Friday 8:00 a.m. to 5:00 p.m.EST free of charge to library. 5.2. Contractor provides problem resolution with a guaranteed response time of 24 hours for all phone calls or correspondence(Monday through Friday). 5.3. Contractor shall provide timely notification of any upgrades or new releases to their website and/or inventory system and provide assistance in their implementation. 5.4. Sales staff will meet with key Library personnel as necessary. - 14 10.13.16 r ' fit CITY OF GLENDALE PROCUREMENT DEPARTMENT GLE REQUEST FOR PROPOSAL SOLICITATION NUMBER: RFP 17-06 DESCRIPTION: LIBRARY PRINT MATERIALS AND AUTHORITY CONTROL PUBLISHED DATE: NOVEMBER 17,2016 OFFER DUE DATE AND TIME: JANUARY 11,2017,2:00 PM Local Time City of Glendale SUBMITTAL LOCATION: Procurement 5850 West Glendale Avenue,Suite 317 Glendale,Arizona 85301 Proposals must be in the actual possession of Procurement on or prior to the time and date, and at the location indicated. Procurement is located on the third(3rd)floor of the Glendale Municipal Office Complex (City Hall) in the Engineering Department. Proposals are accepted from the hours of 8:00 a.m. and 5:00 p.m.,Monday through Friday,unless otherwise indicated for a holiday. All proposals will be received and time/date stamped at the Engineering Department's window. Late proposals will not be considered. The city of Glendale is closed the following days in honor of: Thanksgiving,November 24 and 25, 2016. Christmas, December 26, 2016.. New Year's, January 2,2017. Proposals must be submitted in a sealed envelope with the Solicitation Name and Number and the Offeror's name and address clearly indicated on the envelope. See Paragraph 2.3 for additional instructions for preparing an offer. Proposals shall be opened publicly at the time,place and location designated on this page. Only the name of each Offeror shall be publicly read and recorded. All other information contained in the proposals shall be confidential so as to avoid disclosure of contents prejudicial to competing Offerors. OFFERORS ARE STRONGLY ENCOURAGED TO CAREFULLY READ THE ENTIRE SOLICITATION. For questions regarding this solicitation contact Crista Clevenger,Contract Analyst Purchasing-Procurement Department 623-930-2865 CClevenger(u..Glendaleaz.com City of Glendale CITY OF GLN[1r�1., Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale LIBRARY PRINT MATERIALS AtiN,entie,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 SECTION PAGES NOTICE OF REQUEST FOR PROPOSALS 1 TABLE OF CONTENTS 2 1.0 SPECIFICATIONS 3 2.0 SPECIAL INSTRUCTIONS 15 3.0 SPECIAL TERMS AND CONDITIONS 21 4.0 OFFER SHEET 27 5.0 PRICE SHEET 28 6.0 QUESTIONNAIRE 33 A APPENDIX A-TYPE & QUANTITY OF MATERIAL 49 B APPENDIX B—CATALOGING PROCEDURE MANUAL 50 ATTACHMENT A—SAMPLE AGREEMENT 60 2 City of Glendale CT'!Y OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale • LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.0 SPECIFICATIONS 1.1 INTRODUCTION 1.1.1 The city of Glendale(City),Glendale Public Library,invites sealed proposals for the purchase and delivery of library materials and authority control for the fiscal year 2017/2018. Internet products, audiovisual media and periodicals such as magazines and journals are NOT part of this solicitation. The library may establish agreements with multiple Offerors for the purchase and/or leasing or renting of all formats of print library materials for use in a public library setting, including cataloging and physical processing, and delivery of the materials, on an"as required"basis.As well as selecting a vendor for Authority Control. 1.1.2 The combined factors of price,electronic capabilities,experience,inventory volume, turnaround time,cataloging and collection development services capabilities,and the overall response to the Request for Proposal will be evaluated in awarding the contract(s). The City reserves the right to utilize any publisher, dealer,or distributor who is found to be most advantageous to the City in obtaining materials. Awards shall be made to Offerors who best meet the specifications stated herein. 1.2 CURRENT GLENDALE PUBLIC LIBRARY ENVIRONMENT 1.2.1 The city of Glendale (City) is located in Maricopa County, an area that has experienced consistent,rapid growth since the 1940s. Maricopa County is currently one of the fastest growing counties in the United States. Situated in the greater Phoenix metropolitan area,Glendale's population,currently estimated at 240,126,is the sixth largest city in Arizona. 1.2.2 The Glendale Public Library System consists of two branch libraries and the Main Library, which also houses the technical services operations and the administrative offices. Glendale Public Library has an annual circulation of approximately 1.5 million, approximately 135,000 registered borrowers, an additional 10,000 Internet users, 14,000 ESource users, a combined collection of 550,000 items, 345,000 bibliographic records, and an overall materials budget of approximately $790,000. This information is not to be construed as requiring the City to purchase this amount of library materials annually. It is an estimate to aid the Offeror in the preparation of this proposal and internal planning. Visit http://www.glendaleaz.com/Library/index.cfm for more information on the libraries and library programs. 1.2.3 Glendale Public Library utilizes the Polaris Integrated Library System, composed of the public access catalog, circulation, acquisitions, serials, and cataloging modules. The acquisition processes must integrate fully into Polaris Release 5.1 and all subsequent releases. The Library currently has approximately 160 public computers. 3 City of Glendale 1'1 y OF GLENDALE iliProcurement procurement Department Solicitation Number: RFP 17-06 5850 west Glendale ..` LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 8530.1 Internet access to the Library's website provides access to the online catalog, 34 databases, and multiple websites. http://www.glendaleaz.com/Library/ 1.3 FUTURE GLENDALE PUBLIC LIBRARY ENVIRONMENT 1.3.1 Within five years the Library system may expand to include a total of three branches in addition to the Main Library. These facilities may range in size from 7,500 sq.ft. to 65,000 sq. ft. The Library's holdings are expected to increase to over 650,000 physical items, and borrowers to over 150,000. 1.3.2 Offerors with such capability should include opening day collection information in their documentation,as this contract may be used for the building of one(1)opening day collection for a new branch of approximately 7,500 sq. ft. 1.3.3 The City will host the 2016 Fiesta Bowl and in 2017 the City will also host the NCAA Final Four. The City also hosts the Arizona Cardinals and Arizona Coyotes. Hotels, restaurants, entertainment, offices and residences will be completed in the next several years in this area of Glendale. Recently finished freeways bring residents from other cities in Maricopa County to enjoy sports and entertainment venues. Increased tax revenue will be a result of the continued residential growth and business expansion. 1.4 SCOPE OF WORK 1.4.1 The Offeror shall provide Authority Control management and/or deliver all formats of print materials for use in a public library setting. This includes,but is not limited to, books for adults, teens and children in all binding formats, best-selling titles, fiction and non-fiction titles covering all subjects and genres, large print materials, leased materials for adults and teens, adult and youth foreign language materials, youth picture and board books, beginning readers and chapter books, books with media, graphic novels for adults,youth and teens,pop-up and novelty books,movie and TV tie-in titles, adult and youth reference materials, continuations and serial publications (excluding magazines and journals), and encyclopedias. 1.4.2 Offeror shall make available selection lists and online ordering for all materials.The Offeror will also provide other collection development products and/or services. 1.4.3 Various categories of print materials are listed in this Request for Proposal. An Offeror should respond to only those materials and services that can be supplied an Offeror does not have to submit an offer on all categories or options listed. If an Offeror is sole source for a specific publisher, he may offer on the appropriate category,noting he is Sole Source provider for that publisher. 1.4.4, Discounts shall be based on the publisher's list prices,not freight pass-through price. 4 rflit City of Glendale CITY( Fs1a1:1�1kt�I, Procurement Procurement Department 9.1 Solicitation Number: RFP 17-06 5850 West Glendale I LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.5 MATERIALS BUDGET 1.5.1 The library materials budget for Glendale Public Library during the fiscal year 2015- 16 was $976,389.60. Of that $419,151.36 was spent on print materials. These figures are subject to change during any fiscal year. 1.6 PURCHASE OF PRINT MATERIALS 1.6.1 Offeror shall provide print materials processed with bibliographic and/or inventory records according to the Library specifications at the time of service implementation. 1.6.2 Offeror shall provide selection lists and other collection development products and/or services. 1.6.3 If available, Offeror will provide 2 copies of any Advanced Reader Copies(ARCs) for selectors to share previews of pre-published materials between our branches. 1.7 LEASE OF PRINT MATERIALS 1.7.1 If available, Offeror shall describe their lease program that will allow the library to receive specific quantities of leased popular and/or bestselling titles. 1.7.2 Offeror shall provide these materials processed with bibliographic and/or inventory records according to the Library specifications at the time of service implementation. 1.7.3 Offeror shall offer a catalog of current titles either electronically, by email or US mail. 1.8 BINDINGS 1.8.1 The Library recognizes that an Offeror can only supply the bindings provided by the publisher. The preferred bindings for United States imprints shall meet or exceed the requirements established by the American Library Association (ALA) and Library Binding Institute (LBI). Cloth bindings for hardcover publications shall be the publisher's standard binding. Library bindings for hardcover publications shall be reinforced;this includes, but is not limited to,reinforced youth publications. 1.9 ACCESS TO OFFEROR'S ORDERING AND INVENTORY SYSTEM(S) 1.9.1 As part of the evaluation process, the Library requests a 60 day free trial to your inventory/ordering system. In your proposal, please provide access information to your system for 5 users and the contact information of a staff person who will be able to provide training to Library staff in order to use your system. 1.9.2 Offeror must provide easy-to-use online access to Offeror's ordering and inventory information systems for all materials at no additional cost to the City. 5 r ll &iCity of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale O P, LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.9.3 Offeror shall assist in getting system operational and provide a minimum of eight(8) hours of training on the system at no additional cost to the City. 1.9.4 Offeror's inventory access system will be updated at a minimum of once per week. 1.9.5 Offeror shall provide ongoing support for the system and provide notification when new releases and upgrades are available a minimum of six (6) months prior to implementation. 1.9.6 Offeror shall assist with the implementation of all new releases and upgrades and provide a minimum of eight(8)hours of training on them at no additional cost to the City. 1.9.7 Orders shall be effective and binding upon the Offeror when placed in the mail or electronically transmitted prior to the expiration of the contract to the Offeror's address, facsimile number, or FTP site. 1.9.8 Minimum orders by the Library shall be 1 item. 1.9.9 Items needing to be ordered by the Offeror from their supplier shall not be delayed due to small quantities. 1.9.10 Offeror shall accept orders at least 90 days prior to publication, production, or release. Offeror will not cancel orders until 90 days after a publication or production date,regardless of date of order. 1.9.11 Offeror shall be expected to furnish the total number of copies of any one individual title in one shipment and to fill orders for multi-volume sets in one shipment. 1.9.12 If Offeror cannot fulfill order as originally ordered,the Library shall have the option to indicate whether partial orders are to be shipped as available or held for completion. 1.9.13 If book dust jackets are available,they are to be supplied on all ordered titles. 1.9.14 Substitutions and/or additions of titles or editions shall not be permitted without written authorization from library staff. All unauthorized substitutions and/or additions will be returned to the offeror at the offeror's expense. 1.10 ACCESS TO THE LIBRARY'S INVENTORY SYSTEM 1.10.1 Offeror performing outsourced work online will be offered Z39.50 access to the online system. This is to enable Offerors the ability to conduct secure sessions into the Library's online system. If necessary, Library agrees to purchase any licensing for Offeror access. 6 rf Tire maiCity of Glendale Procurement Procurement Department Solicitation Number: RFP 17-06 CITY OF GLENDALE 5850 West Glendale 0 P LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.11 CUSTOMER SUPPORT 1.11.1 Offerors shall make available to the Library a toll-free telephone number or be willing to accept collect telephone calls for customer service. Offeror must provide toll-free technical support for communications problem resolution. 1.11.2 Problem resolution,with a guaranteed response time of 24 hours(Monday through Friday)for all phone calls or correspondence received. 1.11.3 The Offeror shall specify what reports they can produce and provide examples of the reports as part of its proposal. 1.11.4 Coordination with relevant Information Technology (IT) staff in the development and ongoing management of all required interfaces and new product implementation as it affects supplying of orders, cataloging, and processing and authority work requirements. 1.11.5 When requested, assist Library staff in developing new shelf-ready functionality to reflect changing needs. Either party may accomplish this singly or together in partnership. 1.11.6 Provide comprehensive explanation of all new or pending service problems or improvements with emphasis on effect. 1.12 DELIVERY 1.12.1 Delivery shall be in accordance with instructions given by the Library at time of account setup. If there is a discrepancy between the account setup and what is specified in this contract, it is the Offeror's obligation to seek clarification from Library staff. 1.12.2 Delivery Times: 1.12.2.1 90% of all in-stock items ordered with cataloging and processing must be delivered within 15 business days from date of order receipt date, 1.12.2.2 In-stock priority items, such as bestsellers, must be delivered, cataloged and processed, within five days from data of order receipt date; and 1.12.2.3 Items back ordered by Offeror from its supplier must be delivered, cataloged and processed, within 15 business days from date of order receipt date. 1.12.3 All shipments shall be delivered INSIDE the library building. Offeror must ensure this notation is communicated to the shipping carrier prior to shipment of goods. 7 City of Glendale Itos n Procurement MN OF GLENDALE proeuxement Department Solicitation Number: RFP 17-06 5850 West Glendale V LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.12A Offeror shall advise the Library, in writing, of any product not in stock, and/or products that are out of print. When reporting products temporarily out of stock, Offeror shall, if possible, advise the Library of the anticipated delivery date. 1.12.5 Materials ordered pre-publication/production must be received by the Library, processed and cataloged by publication/production date or street release date, whichever comes first. 1.12.6 Titles ordered, but not supplied within 90 days of publication date or street date shall be automatically cancelled and the Library notified. Any exception to this must be specifically authorized in writing by library staff. 1.12.7 Orders not filled and partials shall be reported to the Library. Offeror shall inform the Library in writing of the anticipated availability date of non-filled and partial orders within 30 days after receipt of order. 1.12S Deliveries must arrive Monday through Friday during receiving business hours of 8:00 a.m. and 4:00 p.m. local time, excluding City holidays. Changing Library needs may result in changes to business hours and acceptable delivery times. 1.12.9 All multiple carton shipments shall have cartons clearly labeled so Library staff can discern a total shipment(for example: 1 of 4,2 of 4,3 of 4,and 4 of 4). The number of packages in a single shipment must be marked on the outside of each carton. Purchase order numbers,where required, shall appear on the outside of each carton delivered. 1.12.10 Items shall be packaged separately according to account number and invoice. Multiple purchase order numbers may be combined in one package if the items included are all for the same account number. 1.12.11 A copy of the packing slip must accompany the shipment to the Library. Packing slips shall include: 'Bill To' and 'Ship To' information,contract number,purchase order number, quantities,titles,release/street dates and ISBN(when appropriate). 1.12.12 The carton containing the packing slip shall be clearly labeled "Packing slip included"or similar wording. 1.12.13 The Library will not assume responsibility for losses or damage in transit. 1.12.14 The Library shall notify the Offeror promptly of any damaged goods and will assist the Offeror in arranging for inspection. 1.13 INVOICES 1.13.1 Offeror shall follow these invoicing guidelines for all services and products sold to the Library. 8 r 74,4 City of Glendale c`x'' y OF Gt ND 1, . Procurement Procurement Department 1 Solicitation Number: RFP 17-06 5850 West Glendale • LIBRARY PRINT MATERIALS avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 8 301 1.13.2 Offeror shall be able to provide invoices electronically,via email or mail in order to meet the Library's needs. 1.13.3 Invoices shall list items supplied in alphabetical order by title. 1.13.4 List prices,percentage discount or monetary charge,and net price of each item must be listed on the invoice or statement. 1.13.5 Invoices and statements shall include for each item: title, author(where applicable), list price, discount,unit cost,and total cost. 1.13.6 All charges per each item/title(materials,services,rush delivery,etc.)must be placed on the same invoice. 1.13.7 Separate line entries are required for each item and each service applicable to that item. 1.13.8 Separate line entry or separate invoice is required for any VAS charges(processing and or cataloging). 1.13.9 Original invoices must follow the billing instructions contained in the account setup. The Library will establish the account setup with the Offeror. 1.13.10 Invoices may include multiple purchase order numbers, but must be applicable to only one account number. 1.13.11 Prompt payment discount information must appear on invoices. 1.13.12 In the event of a price disparity between the unit and extended price,the unit price shall prevail. 1.13.13 All invoices are to be mailed or emailed separately to the attention of the department designated by the Library. 1.13.14 Offeror agrees that the invoice shall arrive within five (5) days after shipment. Payment terms shall be included with invoice. 1.14 FOB DESTINATION 1.14.1 Prices shall be Free On Board Destination, Freight Prepaid, INSIDE DELIVERY, to Glendale Public Library, Main Library, 5959 West Brown Street, Glendale, Arizona 85302. 1.14.2 In the event that library needs change, Offeror shall provide drop ship service to library branches, if available. 1.14.3 No shipping charges will be allowed. The only exceptions when shipping charges may be allowed are for rush shipments,pre-authorized by the Library. 9 rf owlCity of Glendale Procurement Procurement Department Solicitation Number: RFP 17-06 CITY OF GLENDALE 5850 Vast Glendale 0 LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.15 TAXES 1.15.1 Libraries in the State of Arizona are exempt from any out-of-state tax on the purchase of books, electronic information and audio/visual materials, per Arizona Revised Statutes 42-5159.A.12. 1.15.2 An in-state Offeror may only charge the city sales tax for the city within which the Offeror is located. The exception to this is where the Arizona city has also exempted these taxes. 1.15.3 No tax on labor services. 1.16 ORDER STATUS REPORT 1.16.1 A status report must be provided with the first shipment of each order,indicating the status of unfilled items. This information may be included on the packing slip or invoice. 1.16.2 An updated status report shall be provided at least every 21 days,listing all unshipped items and the estimated delivery dates. 1.17 RETURNS 1.17.1 Items received in damaged condition shall be returned to the Offeror for replacement or credit at no expense to the City. The Library prefers replacement to credit. 1.17/ Incorrect or defective items shall be returned to the Offeror for replacement with correct or perfect items at no expense to the City. If no correct or perfect replacement exists,the Library prefers a refund back to the charged credit card;however,a credit may be issued to the Library in the form of a credit memo or check. 1.17.3 Offeror must provide the Library with a copy of their return policy and credit memo procedures as part of this proposal. 1.18 CANCELLATION OF ORDERS 1.18.1 Cancellation of orders in part or whole for unavailable materials or for"out of stock", "out of print", and "not yet published" items will be made by means of appropriate notation and adjustments on orders returned by the Offeror to the Library. Offeror shall make no shipments of canceled materials except on the basis of a new order. 1.19 FILL RATE 1.19.1 Offeror's overall fill rate for all United States imprints and productions,for each year of the contract, must meet or exceed 85% for all items ordered. (Failure to provide this percentage may result in contract default.) 1.19.2 The Offeror will make every effort to maintain the following additional percentages: 10 rfPI City of Glendale (1T'OF GL 11)�11:.F Rib Procurement Procurement Department Number: RFP 17-06 5850 West Glendale 0 a.` LIBRARY PRINT MATERIALS :.venue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 8530.1. 1.19.2.1 Offeror supplies,through their in-stock inventory,the delivery of 75% of each individual order in the first shipment. Line items that are reordered,back-ordered,or partially filled are not considered filled line items when calculating this service level. Pre-publication and out-of- print items will be excluded from this calculation. 1.19.2.2 Offeror supplies 60%of all items not delivered in first shipment within 30 days from original order receipt date. Line items that are reordered, back-ordered, or partially filled are not considered filled line items when calculating this service level. Pre-publication and out-of-print items will be excluded from this calculation. 1.19.2.3 Offeror supplies 90%of all items not delivered in first shipment within 60 days from original order receipt date. Line items that are reordered, back-ordered, or partially filled are not considered filled line items when calculating this service level. Pre-publication and out-of-print items will be excluded from this calculation. 1.20 AUTHORITY FILE MAINTENANCE 1.20.1 Offeror shall identify,define,and provide a short description of the authority service offered. Offeror must indicate in a file labeled"ATTACHMENT A—AUTHORITY FILE MAINTENANCE"; 1.20.2 If Offeror provides authority control management as additional service, please specify whether authority work is done during the cataloging and inventory processes (real time) or through periodic programming (batch method) and describe how the process is completed; 1.20.3 Please describe the initial backfile cleanup process and the process for ongoing authority maintenance. 1.20.4 All names and subject entries must reflect the latest authoritative version appearing in the online Library of Congress(LC)authority files,and supplemented by the latest paper,microfiche,or electronic reference edition. 1.20.5 All series will be checked against the Glendale Public Library Catalog. 1.20.6 The Library has in place a sizeable authority file of names,series,and subject entries. Bibliographic information supplied shall be checked against the existing Library authority records, if a Library of Congress authority record does not exist. 1.21 PREFERRED SERVICES 1.21.1 Pre-Binding 1.21.1.1 Offeror shall identify, define, and provide a short description of the pre-binding services offered. Offeror must indicate in a file labeled "ATTACHMENT B—PRE-BINDING SERVICES". 11 City of Glendale CITY OF GI.ENDALE r&rt Procurement procurement Department Solicitation Number: RFP 17-06 5850 west Glendale LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.21.1.2 Invoicing requirements for pre-binding offered as an optional service. 1.21.1.3 If Offeror offers pre-bound materials, they should state so in Section 5.1, Price Sheet. 1.21.1.4 If Offeror offers optional pre-binding services for specific titles or categories of materials, they should address these in Section 5.9.1, ADDITIONAL SERVICES, of the Price Sheet. 1.21.1.5 Offeror shall state cost per item or as a flat rate. 1.21.2 Third Party Offerors 1.21.2.1 Offeror shall receive and accept materials for processing and cataloging,items ordered and delivered from third-party City-awarded Offerors. 1.21.2.2 Offeror must indicate in a file labeled"ATTACHMENT C THIRD PARTY CONTRACTORS",whether or not they would be able and/or willing to receive shipments from third party, City contractors. These materials would be received by the Offeror on behalf of the Library for processing and cataloging by the Offeror before shipment to the Library. 1.21.2.3 If the Offeror is able to provide those services, indicate in Section 5.1, Price Sheet. 1.22 ADDITIONAL MATERIALS AND/OR SERVICES 1.22.1 The City reserves the right to add and/or delete materials and/or services required by this contract. Acceptance, prior or subsequent to award, of any or all of the items associated products offered for inclusion shall be at the sole discretion of the City. As new types of products, materials and/or services become available; the Offeror should notify the Library. Subsequent to award, consideration may be given to the addition of these to the contract, if such types of products,materials and/or ancillary services are: 1.22.1.1 Included in the same type of classification or similar to those already awarded 1.22.1.2 Required by the Library 1.22.1.3 Priced commensurate with other products, materials or services awarded 1.23 QUANTITIES/PRICING 1.23.1 Offerors understand and hereby acknowledge that the City makes no representations nor guarantees the Offeror any minimum or maximum number of units of service to be provided under this contract. 12 City of Glendale r ilik OF Procurement cm' GI,ENDAI,E Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale M P' LIBRARY PRINT MATERIALS Avenue,Suite W7 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.23.2 Various categories of print materials are listed in Section 5.1, Price Sheet. Offeror should respond to only those materials and services that can be supplied; an offeror does not have to submit an offer on all categories or options listed. If an Offeror is sole source for a specific publisher,he may offer on the appropriate category,noting the sole source status for that publisher. 1.24 MULTIPLE ACCOUNTS 1.24.1 The Offeror shall have the capability of billing via separate Library, or other agencies, based on funding strings. Or, having a separate account for each Library cost center or branch office. 1.25 DEFECTIVE PRODUCTS 1.25.1 All defective products shall be replaced and exchanged by the Offeror. The cost of transportation, re-packing, re-shipping, or other like expenses shall be paid by the Offeror. The Library must receive all replacement products within seven days of initial notification. 1.26 WARRANTY 1.26.1 The Offeror expressly warrants all items to be new, free from defects in design, materials and workmanship, and to be fit and sufficient for their intended purpose. 1.26.2 Unless otherwise specified, all items shall be guaranteed for a minimum period of 120 days against defects in material and workmanship. During this period,if a defect should occur,the Offeror will replace the item free of charge to the City. 1.26.3 The exception shall be where it is shown that the defect was caused by misuse and not by fault of the manufacturer. 1.26.4 All warranties shall survive acceptance and payment by the City. 1.27 OFFEROR QUALIFICATIONS 1.27.1 The Offeror must be: 1.27.1.1 A responsible supplier of print and who has been actively engaged in the regular wholesale book business for a period of three years or more prior to the RFP opening date; AND 1.27.1.2 A responsible library service provider who has been actively engaged in the processing, cataloging, authority work and/or other library services business for a period of three years or more prior to the RFP opening date; OR 1.27.1.3 A responsible publisher, or service provider who has been in business for a period of three years or prior to the RFP opening date and has an 13 mi City of Glendale C'l 'OF GC 11Vl) l...l Procurement Procurement Department 1M Solicitation Number: RFP 17-06 5850\N est Glendale 9 t'' LIBRARY PRINT MATERIALS Avenue,Suite 3F' AND AUTHORITY CONTROL Glendale,Arizona 85301 institutional customer service department capable of processing and invoicing individual orders from suitable entities. 1.27.2 The Offeror shall maintain and conduct operations from a permanent place of business from which library materials and services are sold and shall employ sufficient number of qualified personnel to ensure the Offeror can perform in accordance with all Contract requirements. 1.28 CHANGE IN OFFEROR'S TECHNOLOGY 1.28.1 If successful Offeror intends to implement changes in technology that could affect the Library's operations or procedures, it will notify Library of these changes a minimum of six months prior to implementation, and such changes could be cause to cancel orders from Offeror. 1.29 CHANGES IN ONLINE LIBRARY SYSTEM 1.29.1 Offerors to this Request for Proposal agree to the following, acknowledging the possibility that during the period the Agreement is in effect, the Library may cease using the Polaris system and convert to a different online library system. If such a conversion should occur, the Library shall notify the Offeror a minimum of 90 calendar days before the conversion is implemented, and the Offeror shall respond in writing to the Library's contract administrator within 14 calendar days of receipt of such notification. In this response, successful Offeror: 1.29.1.1 Shall indicate whether or not it will continue to provide the services covered by this RFP in the Library's new online system environment at no additional cost; 1.29.1.2 Shall inform the Library of any costs and other particulars required for continuation of its services in accordance with the Agreement, which costs shall be subject to negotiation, and shall justify these costs; and 1.29.1.3 Shall fully describe any services that it must terminate,modify,and/or reduce in quality, timeliness, or other respects because of the conversion, and shall describe in detail exactly how the services will be modified or reduced,if applicable. Upon concurrence of the City and the successful Offeror regarding any conversion costs and other particulars relating to the conversion, this concurrence shall be incorporated into an amendment to the Agreement. 1.29.2 The City reserves the right to cancel the Agreement upon 30 calendar days advance notice, without further penalty or obligation to the City, in the event the City in its sole discretion determines that the costs or other particulars relating to the conversion are not acceptable. 14 City of Glendale CITTA OF(A F DALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 Vast Glendale A P j LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 2.0 SPECIAL INSTRUCTIONS 2.1 RETURN OF OFFER The Offeror shall submit a complete proposal on a CD or flash drive as one file folder. The folder shall be identified as "RFP 17-06 - `Original Name of Offeror."' (For example: RFP 17-06—Original-ABC Company.) Proposals should be presented according to items listed in the Preparation of Offer Package Instructions section 2.2. This will assist the evaluation panel in identifying items and information submitted within the proposal. The Offeror shall complete all sections of the solicitation in the format given. Proposals that do not conform to the above format may be rejected. The Offeror shall bear all costs associated with submitting the proposal,including proposal preparation, site visitation or any travel connected with submission of the proposal. The City shall have no liability whatsoever for such costs. 2.2 PREPARATION OF OFFER PACKAGE The following items shall be completed and returned including the written, narrative responses required in section 2.3 Submission Requirements. Failure to include all the items may result in an offer being rejected. Offer packages shall be submitted in the following order; 2.2.1 COVER SHEET 2.2.2 OFFER SHEET,Section 4.0 2.2.3 PRICE SHEET, Section 5.0 2.2.4 QUESTIONAIRE,Section 6.0 2.2.5 ADDENDUM,Return all addenda(if applicable) 2.2.6 SUBMISSION REQUIREMENTS,Section 2.3 (written narrative) 2.3 SUBMISSION REQUIREMENTS • The Library intends to award contracts for various aspects of the Contract: print materials purchased, print materials continuations (continuation cart system for selectors) and print materials leased. Offerors may respond to each aspect or may submit proposals specific to their specialty. The proposal should address the type of program proposed. If the Offeror intends only to contract for purchased materials,the proposal should only address that program. If the Offeror intends only to contract for a leased material program,the proposal should only address that program. • All Offerors must respond to this solicitation to be eligible to provide services under any resulting agreement based on this solicitation. Offerors must be specific and complete in every detail. Offerors should make every attempt to present simple, concise, and straightforward explanation of capabilities and business plan to satisfactorily perform services required by this solicitation. • Offerors should not necessarily limit the proposal to the performance of the services referenced in this document but should also describe additional services that may be of interest to the City. 15 r PI City of Glendale t ITV OFG1 1 iNDAt:I Procurement Procurement Department Solicitation Number: RFP 17-06 5850`'4'est Glendale 0 ``• LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 • Offeror's should provide written, narrative responses for each item requested within the criteria below. When applicable, supporting documents should be attached and reference the appropriate criterion.Offeror's,at a minimum must submit the following information: 2.3.1 COMPLIANCE WITH SPECIFICATIONS- QUESTIONNAIRE Section 6.0 Complete and return with proposal 2.3.2 CAPABILITY OF FIRM'S EXPERIENCE,PROGRAMS AND REFERENCES 2.3.2.1 Describe the overall experience and qualifications of the firm. 2.3.2.2 Describe the offeror's resources,capabilities and the number of years in business. 2.3.2.3 Include information that documents successful and reliable experience in past performances, especially those performances related and similar in nature to the requirements of this RFP. Similar experience in a public sector environment is desirable. 2.3.2.4 Provide 3 letters of reference from companies for whom the Contractor has provided similar products/services in the last 12 months. Also include company name, address, phone number, contract person, a description of the products/services provided with a description of any major variation to the requirements of this proposal. 2.3.3 CAPABILITY OF FIRM TO PROVIDE ORDERING,CATALOGING AND OTHER SERVICES 23.3.1 Provide names and resumes of key personnel to be assigned to this project. 2.3.3.2 Submit the same information for all support personnel doing this work. 2.33.3 Average turnover rates of staff provided to current customers should be included. 2.3.3.4 Identify any outside firms needed to complete the scope of work. 2.3.3.5 Describe the processes and capabilities of your firm's online ordering system. 2.3.3.6 Explain how your online electronic system will interface with the Library's Polaris system. Include reports information and how they are produced, as well as any sample reports as requested within the Scope of Work. 2.3.4 INVENTORY AND AVAILABILITY 2.3.4.1 Provide list of publishers and imprints available for purchase with a fill rate of 85%or better; 2.3.4.2 Provide list of print formats available for purchase with a fill rate of 85%or better; 2.3.4.3 Provide list of Spanish publishers for purchase; and 2.3.4.4 Describe inventory system including online inventory site and warehouse assignments. 2.3.5 PRICE SHEET Section 5.0 Complete and return with proposal 16 r ti City of Glendale a rry Of GLEN)A F Procurement Procurement Department Solicitation Number: RFP 17-06 5850 west Glendale t P' LIBRARY PRINT MATERIALS Avenue,Suite 3r 7 AND AUTHORITY CONTROL Glendale,Arizona 85301 2.4 EVALUATION CRITERIA The evaluation criteria is weighted in accordance with the Submission Requirements,section 2.3. 2.4.1 Compliance with Specifications/Questionnaire 30% 2.4.2 Capability of Firm's Experience,Programs&References 15% 2.4.3 Capability to provide Ordering,Cataloging and Other Services 20% 2.4.4 Inventory and Availability 20% 2.4.5 Cost 15% 2.5 TYPE OF AWARD The City reserves the right to make multiple awards or to award by group of line items, or to make an aggregate award, whichever is deemed most advantageous to the City. If the City determines that an aggregate award to one bidder is not in the City's best interest, "all or none" Bids shall be rejected. 2.6 ALTERNATE OFFERS/EXCEPTIONS Offers submitted as alternates, or on the basis of exceptions to specific conditions of purchase and/or required specifications, must be submitted as an attachment referencing the specific paragraph number(s) and adequately defining the alternate or exception submitted. Offeror shall clearly and specifically detail all exceptions to the exact requirements imposed by this solicitation. Detailed product brochures and/or technical literature, suitable for evaluation, must be submitted with the Offer. If no exceptions are taken, City will expect and require complete compliance with the specifications and all conditions of purchase. 2.7 SITE INSPECTION Offeror shall visit the site(s)to become familiar with any conditions which may affect the performance and pricing. Submission of an Offer will be prima facie evidence that the Offeror did, in fact,make a site inspection and is aware of all conditions. 2.8 INQUIRIES Any question related to the Request for Proposal shall be directed to the Contract Officer whose name appears above.An Offeror shall not contact or ask questions of the department for whom the requirement is being procured. The Contract Officer may require any and all questions be submitted in writing. Offerors are encouraged to submit written questions via electronic mail or facsimile, no later than five days prior to the proposal due date. Any correspondence related to a solicitation should refer to the appropriate Request for Proposal number, page and paragraph number. An envelope containing questions should be identified as such; otherwise it may not be opened until after the official proposal due date and time. Oral interpretations or clarifications will be without legal effect. Only questions answered by a formal written amendment to the Request for Proposal will be binding. 2.9 EVALUATION PANEL Offeror submittals will be evaluated by an evaluation panel. Award shall be made to the responsive,responsible Offeror whose proposal is determined to be the most advantageous to the City. 2.10 PANEL CONTACT Offerors shall have no exclusive meetings, conversations or communications with an individual evaluation panel member on any aspect of the RFP, after submittal. 17 r Ito City of Glendale CITY OF CII N x� .I. Procurement Procurement Department Solicitation Number: RFP 17-06 5M0 West Glendale P •.a LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 2.11 INTERVIEWS The City reserves the right to conduct interviews with some or all of the Offerors at any point during the evaluation process.However,the City may determine that interviews are not necessary. In the event interviews are conducted, information provided during the interview process shall be taken into consideration when evaluating the stated criteria.The City shall not reimburse the Offeror for the costs associated with the interview process. 2.12 ADDITIONAL INVESTIGATIONS The City reserves the right to make such additional investigations as it deems necessary to establish the competence and financial stability of any Offeror submitting a proposal. 2.13 DISCUSSIONS AND REVISIONS TO PROPOSAL Discussions may be conducted with responsible Offerors who submit proposals determined to be reasonably susceptible of being selected for award; and may obtain pertinent information for the purpose of clarification to assure full understanding of, and responsiveness to, the solicitation requirements. Should the City elect to call for 'best and final' offers, Offerors shall be accorded fair and equal treatment with respect to any opportunity for discussion and revision of proposals, and such revisions may be permitted after submissions and prior to award for the purpose of obtaining best and final offers. In conducting discussions, there shall be no disclosure of any information derived from proposals submitted by competing Offerors. The purposes of such discussions shall be to: 2.13.1 Determine in greater detail such Offeror's qualifications, and 2.13.2 Explore with the scope and nature of the project,the Offeror's proposed method of performance, and the relative utility of alternate methods of approach; 2.13.3 Determining that the Offeror will make available the necessary personnel and facilities to perform within the required time; 2.13.4 Agreeing upon compensation which is fair and reasonable,taking into account the estimated value of the required services, and the scope,complexity and nature of such services. 2.14 BEST AND FINAL OFFERS The City may request best and final offers if deemed necessary, and will determine the scope and subject of any best and final request. 2.15 PROPOSAL EVALUATION The City reserves the right to secure additional information from the Offeror in various forms and or to award based on submitted information. 2.16 NOTICE OF INTENT TO AWARD AND PROTEST PERIOD Information about the recommended award for this solicitation will be posted on the Internet. The information will be available for review on the City's Procurement Internet home page www.glendaleaz.com/purchasing immediately after the City has completed its evaluation process of the offers received. If you have any questions,or would like further information about an intended award, contact the contract analyst immediately. Any protest must be submitted to the Procurement Administrator no later than seven(7)calendar days from the date of posting on the Internet. Please go to: http://www.glendaleaz.com/Purchasing/doingbusinesswithglendale.cfm for information and instructions on how to file a protest with the City of Glendale. 18 City of Glendale CITY OF GLE DAi, Ira Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale 0 P LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301. 2.17 WITHDRAWAL OF PROPOSAL At any time prior to the specified solicitation due date and time, an Offeror may formally withdraw the proposal by a written letter, facsimile or electronic mail from the Offeror or a designated representative. Telephonic or oral withdrawals shall not be considered. 2.18 OFFER ERRORS OMISSIONS AND CORRECTIONS The City will not be responsible for any offeror errors or omissions.All prices and notations shall be written in ink or typed.Changes or corrections made on the offer form must be initialed in ink by the individual signing the offer. No corrections will be permitted after the offers have been opened. 2.19 COMPETITIVE NEGOTIATIONS Exclusive or concurrent negotiations may be conducted with responsible Offeror(s) for the purpose of altering or otherwise changing the conditions, terms and price of the proposed contract unless prohibited. Offerors shall be accorded fair and equal treatment in conducting negotiations and there shall be no disclosure of any information derived from proposals submitted by competing offerors. Exclusive or concurrent negotiations shall not constitute a contract award nor shall it confer any property rights to the successful Offeror.In the event the City deems that negotiations are not progressing,the City may formally terminate these negotiations and may enter into subsequent concurrent or exclusive negotiations with the next most qualified offeror(s). 2.20 NO CONTACT, NO INFLUENCE DURING THE RFP PROCESS The City is conducting a competitive RFP process for the contract, free from improper influence or lobbying. There shall be no contact concerning this RFP from Offerors submitting a Proposal with any member of the City Council, RFP Evaluation Committee Members, or anyone connected with the process for or on behalf of the City. Contact includes direct or indirect contact by the Offeror, its employees, attorneys, lobbyists, surrogates,etc. in an attempt to influence the RFP process. From the time the RFP is issued until the expiration of the protest period or the resolution of any protest,whichever is later(the"Black-Out Period"), Offerors, directly or indirectly through others, are restricted from attempting to influence in any manner the decision making process through, including but not limited to,the use of paid media;contacting or lobbying the City Council or City Manager or any other City employee(other than Material Management employees);the use of any media for the purpose of influencing the outcome; or in any other way that could be construed to influence any part of the decision-making process about this RFP. This provision shall not prohibit an Offeror from petitioning an elected official or engaging in any other protected first amendment activity after the protest period has run or any protest has been resolved,whichever is later. Violation of this provision will cause the proposal or offer of the Offeror to be found in violation and to be rejected. 2.21 PROPRIETARY INFORMATION An Offeror shall clearly mark any proprietary information contained in its bid with the words "Proprietary Information." Offeror shall not mark any Solicitation Form as proprietary. Pricing data shall not be considered 19 City of Glendale CI .OF GLENDALE Iry Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale •` LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 proprietary. Marking all, or nearly all, of a bid as proprietary may result in rejection of the bid. Offeror's acknowledge that the City is required by law to make certain records available for public inspection. In the event that the City receives a request for disclosure of Proprietary Information by any person, court, agency or administrative body, or otherwise has a reasonable belief that it is obligated to disclose the Proprietary Information to any such person or authority, the City will provide Offeror with prompt written notice so that Offeror may seek a protective order or other appropriate remedy. The Offeror, by submission of materials marked Proprietary Information,acknowledges and agrees that the City will have no obligation to advocate for non-disclosure in any forum or any liability to the Offeror in the event that the City must legally disclose the Proprietary Information. 20 sof& City of Glendale CITY OF GLFN19Ai: Procurement Procurement Department R Solicitation Number: RFP 17-06 5850 Fest Glendale LIBRARY PRINT MATERIALS .Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301. 3.0 SPECIAL TERMS AND CONDITIONS 3.1 TERM OF AGREEMENT The initial term of the contract shall be two(2)years upon approval by the City Council and shall begin July 1,2017. 3.2 OPTION TO EXTEND The City may, at its option and with the approval of the Offeror, extend the term of this agreement three (3) additional years in one (1) year increments based on satisfactory Offeror performance. Offeror shall be notified in writing by the City's Procurement Division of the City's intention to extend the contract period at least sixty (60) calendar days prior to the expiration of the original contract period. Price adjustments will only be reviewed during contract renewal. 3.3 FOB POINT Prices quoted shall be FOB destination to: City of Glendale 3.4 EVALUATION LITERATURE Proposals submitted for products considered by the seller to be equal to or better than the brand names or manufacturer's catalog references specified herein, must be submitted with technical literature and/or detailed product brochures with written statements if the literature or brochure is not specific as to the specification for the City's use to evaluate the product(s)offered. Proposals submitted without this product information may be considered as non-responsive and rejected. 3.5 PRICE AND PRICE ADJUSTMENTS All prices quoted shall be firm and fixed for the initial contract period. Offeror shall submit a request for a rate increase a minimum of sixty(60)days prior to the contract renewal date. The request shall be in writing and include supportive justification for the proposed increase.The rate increase shall only be considered at time of contract extension.The City will review the request and shall determine if the increase shall be granted or if an alternate option is in the best interest of the City. The price increase adjustment,if approved,will be effective and executed via a contract amendment. 3.6 INCORPORATION BY REFERENCE All responses shall incorporate by reference the Scope/Specifications,terms and conditions,general instructions and conditions and any attachments or exhibits. The Standard Terms and Conditions applicable to this solicitation are posted on the Internet. They are available for review and download at the City's Procurement Internet home page, www.glendaleaz.comlpurchasing. Offerors are advised to review all provisions of the General Instructions and Conditions for this solicitation. 3.7 INSURANCE Offeror shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Offeror,his agents, representatives, employees or subcontractors. 3.7.1 MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: 3.7.1.1 Commercial General Liability (CGL): Insurance covering CGL on an "occurrence" basis, including products-completed operations, personal & advertising injury, with limits no less than $1,000,000 per occurrence, $2,000,000 aggregate. If a general aggregate limit applies, either the general 21 Pt& City of Glendale C;11 'OF Gl lls [. owl Procurement Procurement Department Solicitation Number: RFP 17-06 5850 est Glendale M LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. 3.7.1.2 Automobile Liability: Insurance covering any auto (Code 1), or if Offeror has no owned autos,hired,(Code 8)and non-owned autos(Code 9),with limit no less than$1,000,000 per accident for bodily injury and property damage. 3.7.1.3 Workers' Compensation: as required by the State of Arizona,with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. If the Offeror maintains higher limits than the minimums shown above, the City requires and shall be entitled to coverage for the higher limits maintained by the Offeror. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain,the following provisions: Additional Insured Status The City, its officers, officials, employees, and volunteers are to be covered as additional insured's on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Offeror including materials,parts,or equipment furnished in connection with such work or operations. Primary Coverage For any claims related to this contract, the Offeror's insurance coverage shall be primary insurance as respects the City, its officers, officials, employees,and volunteers.Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Offeror's insurance and shall not contribute with it. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled,except with notice to the City. Waiver of Subrogation Offeror hereby grants to City a waiver of any right to subrogation which any insurer of said Offeror may acquire against the City by virtue of the payment of any loss under such insurance. Offeror agrees to obtain any endorsement that may be necessary to effect this waiver of subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. Acceptability of Insurers Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII,unless otherwise acceptable to the City. Verification of Coverage Offeror shall furnish the City with original certificates and amendatory endorsements or copies of the applicable policy language effecting coverage required by this clause. All certificates and endorsements are to be received by the Contract Administrator and approved by the City before work commences. DO NOT SEND CERTIFICATES TO RISK MANAGEMENT. However,failure to obtain the required documents prior to the work beginning shall not waive the Offeror's obligation to provide them. The City reserves the right to require complete, certified 22 City of Glendale i tOt�CL NDAI E Iry Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 copies of all required insurance policies, including endorsements required by these specifications, at any time. Special Risks or Circumstances City reserves the right to modify these requirements, including limits,based on the nature of the risk,prior experience, insurer, coverage,or other special circumstances. Professional Liability (Errors and Omissions) Insurance appropriate to the Consultant's profession, with limit no less than $1,000,000 per occurrence or claim, $2,000,000 aggregate.If the policy provided is on a claims-made basis,the Retroactive Date must be shown and must be before the date of the contract or the beginning of contract work. Insurance must be maintained and evidence of insurance must be provided for at least two(2)years after completion of the contract work. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a Retroactive Date prior to the contract effective date,the Consultant must purchase"extended reporting"coverage for a minimum of two(2)years after the completion of contract work. 3.8 INDEMNIFICATION CLAUSE: To the extent allowed by law, Offeror shall defend, indemnify, and hold harmless the City of Glendale, and its departments,boards, commissions, officers, officials,agents, employees and volunteers (hereinafter referred to as "Indemnitee") from and against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys' fees, and costs of claim processing, investigation and litigation) (hereinafter referred to as "Claims") for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of Offeror or any of its owners, officers, directors, agents, employees or subcontractors. This indemnity includes any claim or amount arising out of, or recovered under, the Workers' Compensation Law or arising out of the failure of such Offeror to conform to any federal, state or local law, statute,ordinance, rule, regulation or court decree. It is the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of the Indemnitee,be indemnified by Offeror from and against any and all claims.It is agreed that Offeror will be responsible for primary loss investigation, defense and judgment costs where this indemnification is applicable. In consideration of the award of this contract, the Offeror agrees to waive all rights of subrogation against the City of Glendale, its officers, officials, agents, employees and volunteers for losses arising from the work performed by the Offeror for the City of Glendale. 3.9 CONFLICT OF INTEREST Offeror shall disclose the following; 1)the name(s)and position(s) of each Offeror's employee or subcontractor that participated in the preparation of the submittal or who will be involved, directly or indirectly, with performing the contract, if awarded; 2)the name(s)of any City of Glendale employee who is a relative of persons identified pursuant to No. 1; 3)the name(s)and position(s) 23 * City of Glendale CiTi OF CLQ NE1L,lE Procurement Procurement Department Solicitation Number: RFP 17-06 5850%%est Glendale ` LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 of Offeror's personnel that have a financial or proprietary interest in the contract; 4) the name(s) of any City of Glendale employee who is a relative of persons identified pursuant to No. 3. Providing such disclosure will not necessarily disqualify an Offeror. Failure to disclose the requested information or any potential conflict of interest pursuant to A.R.S. § 38- 501 et seq. may result in rejection of the proposal or bid or any contract being void or terminated. For purposes of this provision,the following definitions apply: "Employee"means all persons who are employed on a full-time,part-time or contract basis by the City of Glendale. "Relative"means the spouse, child,child's child,parent, grandparent, brother or sister of the whole or half blood and their spouses and the parent,brother, sister or child of a spouse. 3.10 ESTIMATED QUANTITIES The Quantities listed are the City's best estimate and do not obligate the City to order or accept more than City's actual requirements during the period of this agreement as determined by actual needs and availability of appropriated funds. It is expressly understood and agreed that the resulting contract is to supply the City with its complete actual requirements for the contract period,except that the estimated quantity shown for each proposal item shall not be exceeded by 100%without the express written approval of the Materials Manager. Any demand or order made by any employee or officer of the City, other than the Materials Manager, for quantities in the excess of the estimated quantities shall be void if the written approval of the Materials Manager was not received prior to the Offeror's performance. 3.11 COOPERATIVE USE OF CONTRACT This agreement may be extended for use by other governmental agencies and political subdivisions of the State,including all members of SAVE(Strategic Alliance for Volume Expenditures). Any such usage by other entities must be in accord with the ordinances, charter, rules and regulations of the respective entity and the approval of the Offeror and City. For a list of SAVE members, click on the following link: http://www.maricopa.go v/procurement/Pubdocuments/SAVE-members.pdf 3.12 PUBLIC RECORD Offeror acknowledges that the City is a public agency and must comply with all Public Records laws. All proposals submitted in response to the Solicitation shall become the property of the City and, subsequent to award recommendation, become a matter of public record available for review pursuant to Arizona Public Records Law. If an Offeror believes that a specific section of its Proposal response is confidential, that should be withheld from the public record,Offeror shall isolate the pages and mark each page confidential in a specific and clearly labeled section of its Proposal response. The Offeror shall include a written statement as to the basis for considering the marked pages confidential including the specific harm or prejudice if disclosed. The City 24 r City of Glendale CITY OF c:t,t tvi31�1 Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale V 104 LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 Procurement Department will review the material and make a determination as to the confidentiality of any of the information and/or material contained within the Submittal. In the event of a public records request for documents Offeror deems confidential, the City will notify Offeror of the request and if Offeror claims such documents are confidential, it shall be the Offeror's sole responsibility, including sole cost,to take appropriate action,including legal action,to protect such documents.Price is not confidential and will not be withheld. 3.13 PERMITS AND LICENSES The Offeror and Subcontractors shall be responsible for determining and securing, at his/her expense, any and all licenses and permits that are required by any statute, ordinance, rule or regulation of any regulatory body having jurisdiction in any manner connected with providing operations and maintenance of the facility. Such fees shall be included in and are part of the total proposal cost. During the term of the contract,the Offeror shall notify the City in writing, within two (2) working days, of any suspension,revocation or renewal. 3.14 CERTIFICATION By signature on the Offer/Bid page, solicitation Amendment(s), or cover letter accompanying the submittal documents, Offeror certifies: The submission of the offer did not involve collusion, and without any agreement, understanding or planned common course of action with,any other vendor of materials, supplies, equipment or services described in the invitation to bid, designed to limit independent bidding or competition or other anti-competitive practices. The Offeror shall not discriminate against any employee or applicant for employment in violation of Federal or State law. The Offeror has not given, offered to give,nor intends to give at any time hereafter, any economic opportunity, future employment, gift, loan, gratuity, special discount,trip, favor, meal or service to a public servant in connection with the submitted offer. The Offeror hereby certifies that the individual signing the submittal is an authorized agent for the Offeror and has the authority to bind the Offeror to the Contract. 3.15 KEY PERSONNEL Offeror shall assign specific individuals to the key positions in support of the Contract.Once assigned to work under the Contract,key personnel shall not be removed or replaced without the prior written approval of the City. Upon the replacement of any key personnel, Offeror shallsubmit the name(s)and qualifications of any new key personnel to the City Contract Administrator or Designee. With the concurrence of the Contract Administrator or Designee, the City shall amend the Contract to reflect the name(s)of any replacement key personnel. Upon any unplanned departure of key personnel, Offeror shall immediately notify the Contract Administrator or Designee. For this purpose,a primary and secondary emergency contact name and phone number are required from the Offeror. It is critical to the City that the contactor's emergency contact information remains current. The Procurement staff member, identified on page 1, is to be contacted by E-mail with any change to a contact name or phone number. 25 'fatCity of Glendale OF GLENDA! F , Procurement CITY s Procurement Department Mb Solicitation Number RFP 17-06 5850 West Glendale • LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 All products or services provided to meet an emergency phone request are to be supplied as per the contract prices,terms and conditions. The Offeror may provide the fee (pricing) for an after-hours emergency opening of the business separate from the Price Sheet. In general,the order will be placed using a City Procurement Card. The billing is to include the emergency opening fee, if applicable. 3.16 ADDITIONS OF PRODUCTS OR SERVICES The City reserves the right to add additional products or services to this contract when deemed necessary by the City. If this occurs, the Offeror will be requested to submit a negotiable quotation for the additions. Upon approval and authorization by the Materials Manager such additions will be added to and become a part of the contract through properly executed forms. 3.17 NON-DISCRIMINATION By submitting this Offer, Offeror agrees not to discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, genetic characteristics, familial status, U.S. military veteran status or any disability.Offeror will require any Sub-contractor to by bound to the same requirements as stated within this section.Offeror,and on behalf of any subcontractors, warrants compliance with this section. 3.18 EMPLOYEE NON-SOLICITATION.Neither City nor Offeror shall,except with the prior written consent of the other,solicit or hire any employee of the other Party during the time such employee is associated with any Services under this Agreement and for a period of one year after such person ceases to be so engaged.The foregoing restriction shall not apply to the employment of any person who responds to a general recruitment advertisement issued to the public. 26 2.2.2 OFFER SHEET City of Glendale CITY OF'GL NDAc.>a Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLIENPIE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 4.0 OFFER SHEET 4.1 sKEER Offeror certifies that they have read, understand, and will fully and faithfully comply with this solicitation,its attachments and any referenced documents. Offeror also certifies that the prices offered were independently developed without consultation with any of the other Offerors or potential Offerors. 1 -' BIodart Co. Aurthorized Si Company's Legal Name Lisa Miosi 500 Arch Street Printed Name Address Director,Customer Care Williamsport,PA 17701 Title City,State&Zip Code 800.233.8467 570.651.1639 Telephone Number FAX Number lL January 6,2017 Au '41 Sias Date bidsebrodart.com Email Address For questions regarding this offer:(If different from above) Tara Miller 800.233.8467 570.651.1639 Contact Name Phone Number Fax Number bids@brodart.com Email Address FEDERAL TAXPAYER ID NUMBER: 23-2248758 Brodart will comply with all Arizona Sales Tax No. 10100244-B Tax Rate applicable tax laws. Offeror certifies it is a:Proprietorship Partnership X Corporation Minority or woman,owned business:Yes No X 27 2.2.3 PRICE SHEET City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLEN LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 5.0 PRICE SHEET The quantities referenced in this solicitation represent the City's current inventory of library print materials and are to be used for evaluation purposes only. The City reserves the right to add, change, or delete inventory amounts as deemed necessary by the City. No commitment of guaranteed quantities is made during the life of the contract; purchases are on an as-needed, if needed basis. Company Name Brodart Co. 5.1 PURCHASED PRINT MATERIALS 5.1.1 Hardcover(includes adult,teen and youth fiction,non-fiction and picture books) Percentage discount from publisher's price Trade 46.5*% Percentage discount from publisher's price Non-Trade 12.0*% 5.1.2 Quality Paperback(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 41.0*% Percentage discount from publisher's price Non-Trade 12..0*% 5.1.3 Mass Market Paperback(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 41.0*% Percentage discount from publisher's price Non-Trade 12.0*% 5.1.4 Pre-bound(includes fiction and non-fiction appealing to all ages) BrodartBound Percentage discount from publisher's price Trade 24.0% Percentage discount from publisher's price Non-Trade 24.0% 5.1.5 Reinforced Editions (includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 24.0% Percentage discount from publisher's price Non-Trade 24.0% 5.1.6 Foreign Language(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price, Paper Trade 41.0*% Percentage discount from publisher's price,Hardcover Trade 463*% Percentage discount from publisher's price Non-Trade 12,0*% 5.1.7 Large Print Percentage discount from publisher's price, Paper Trade 4i.0*% Percentage discount from publisher's price,Hardcover Trade 46.5*% Percentage discount from publisher's price Non-Trade 12.0*% *Items on which Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non-trade discount(12%)or invoiced at the publisher's list price plus a service charge of$3.95. 28 City of Glendale CITY OF GLENDALE 1Pgri Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLEN LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 Company Name Brodart Co. 5.1.8 Comics and Graphic Novels (appealing to all ages) Percentage discount from publisher's price, Paper Trade 41.0*% Percentage discount from publisher's price,Hardcover Trade 46,5*% Percentage discount from publisher's price Non-Trade 12.0*% 5.1.9 Spanish Language(includes fiction and non-fiction appealing to all ages) See items 5.1.1- Percentage discount from publisher's price Trade 5.1.5 % Percentage discount from publisher's price Non-Trade 12.0* % 5.1.10 Series(Continuations)(includes titles for reference and circulating collections appealing to appealing to all ages) See items 5.1.1- Percentage discount from publisher's price Trade 5.1.5 % Percentage discount from publisher's price Non-Trade 12.0* % 5.1.11 Encyclopedias(appealing to all ages) Percentage discount from publisher's price Trade No Bid% Percentage discount from publisher's price Non-Trade No Bid% 5.1.12 Leased Editions (appealing to all ages) Percentage discount from publisher's price Trade ** % Percentage discount from publisher's price Non-Trade ** o **See attached pricing for Mc au on lease subscription 5.1.13 Other(Specify and describe): services. Pricing is based on plan type and size chosen and not based on discount from publisher's list price. Percentage discount from publisher's price Trade % Percentage discount from publisher's price Non-Trade % 5.2 CATALOGING SERVICES (unit of service for pricing is"each") 5.2.1 Editing of existing records based on a bibliographic utility(copy cataloging) 5.2.2 Creation of original records $ ***. 5.2.3 Vendor records $ 35/unit for non-customized $ .35/unit raphlc record 5.2.4 Creation of item records $ *** 5.2.5 Other,please specify: $ 5.2.6 Other,please specify: $ 5.2.7 FULLY SHELF AND SYSTEM-READY CATALOGING $ ***3.69 *Items on which Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non-trade discount(12%)or invoiced at the publisher's� list price plus a service charge of$3.95. ***The pricing for 5.2.7 is for FULLY SHELF AND SYSTEM REA17Y CATALOGING utilizing Brodart's Compleat Book-Sery customized cataloging service which includes cataloging and processing services described in the RFP. This price does not include RFID tag charges or Brodart's BrodartGuard or BrodartConvert paperback reinforcement services. City of Glendale CITY OF GLENDALE Procurement Procurement Department alk Solicitation Number: RFP 17-06 5850 West Glendale GLEN LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 Company Name Brodart Co. 5.3 PROCESSING SERVICES* (unit of service for pricing is"each") If the Glendale Public Library decides not to utilize Compleat Book-Serv,the BOOKS for Circulating Collection library may choose to use the ala carte processing in Section 5.3 as well as a non- customized MARC record(item 5.2.3). 5.3.1 Mylar cover on dust cover $ .57 5.3.2 Dust cover taped on book $ .62 5.3.3 Barcode $ .20 5.3.4 Barcode protector(1"J-Lar tape or equivalent) $ .20 5.3.5 Property label $ .20 1.35 apply and encode RFID tag 5.3.6 Radio Frequency Identification Tags(RFID)M RFID tag#75-4700-3214-7 $79 to supply,apply and encode RFID tag 5.3.7 Label protector(1"J-Lar tape or 2"Permacel tape or equivalent) $ .20 5.3.8 Call number label $ .20 5.3.9 Colibri vinyl covers (if available) $No Bid 5.3.10 Genre label $ .20 Tape applied to outside spine and inside gutters of 5.3.11 Other,please specify:paperbacks(when applicable) $ .57 lin lieu of jacket) 5.3.12 FULLY SHELF AND SYSTEM-READY PROCESSING $ *see 5.2.7 *5.3.13 SAMPLE PROCESSING ITEMS; One(1) sample of each item for evaluation purposes shall be submitted following as close to the processing requirements of this RFP to include if possible: 5.3.13.1 Fiction hard back with Mylar jacket, spine label sample and 3M RFID Tag 5.3.13.2 Mass-market paperback with spine label sample and 3M RFID Tag 5.3.13.3 Youth non-fiction book with vertical spine label sample 5.3.13.4 Graphic novel,barcode placement, spine label sample and 3M RFID Tag 5.3.13.5 Paperback reader,barcode placement, spine label sample and 3M RFID Tag 5.3.13.6 Adult leased fiction hard back, spine label sample and 3M RFID Tag, 5.4 INVENTORY SERVICES 5.4.1 Creation of inventory(holdings)records $ ** 5.4.2 Cataloged items $ ** 5.4.3 Uncatalogued items $ ** 5.4.4 Other,please specify: $ **Only available throught Compleat Book-Sery see item 5.2.7 30 !m/PP City of Glendale CITY OF GLENDALE Procurement Procurement Department 4111 Solicitation Number: RFP 17-06 5850 West Glendale GLENS LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 Company Name Brodart Co. 5.5 AUTHORITY FILE SERVICES 5.5.1 Editing/upgrading of existing records $ ** 5.5.2 Addition of records $ ** 5.5.3 Maintenance $ 5.54 Other,please specify: **Only available throught Compleat Book-Sent see item 5.2.7 5.6 COLLECTION DEVELOPMENT SERVICES Selection Lists (forthcoming titles)—Stock/Standardized 5.6.1 Bibliographic information only Brodart's TIPS(for additional information $No Charge see the Cataloging,Processing and Collection Development Services section 5.6.2 Bibliographic information with brief annotations $No Charge 5.6.3 Bibliographic information with full-text reviews $NQ Charge 5.6.4 Other,please specify: $ Selection Lists (forthcoming titles)—Customized Brodart's TIPS(for additional information 5.6.5 Bibliographic information only see the Cataloging,Processing and $No Charge Collection Development Services section 5.6.6 Bibliographic information with brief annotations $No Charge 5.6.7 Bibliographic information with full-text reviews $No Charge 5.6.8 Other,please specify: $ Brodart's Collection Builder(for additional 5.6.9 Bibliographic information only information see the Cataloging,Processing $p Charge and Collection Development Services section 5.6.10 Bibliographic information with brief annotations $No Charge 5.6.11 Bibliographic information with full-text reviews $No Charge 5.6.12 Other,please specify: $ Special Bibliographies-Customized Brodart's Collection Builder(for additional 5.6.13 Bibliographic information only information see the Cataloging,Processing $No Charge and Collection Development Services section 5.6.14 Bibliographic information with brief annotations $No Charge 5.6.15 Bibliographic information with full-text reviews $urge 5.6.16 Other,please specify: $ 31 #51144 City of Glendale4 11 Procurement Procurement Department CITY OF GLENDALE Solicitation Number: RFP 17-06 5850 West Glendale GL �n LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 Company Name Brodart Co. 5.7 PRE-BINDING SERVICES 5.7.1 KlearKote or other equivalent clear plastic,permanently bonded to the cover $ 2.00 BrodartGuard 5.7.2 Vinabind,DuraLam or equivalent $ 4.50 BrodartConvert 5.7.3 Text mount,Prebind or equivalent $No Bid 5.7.4 Please specify: $ 5.8 MATERIALS LEASING PROGRAM 5.8.1 Please specify: *Please see attached pricing plans and details for McNaughton Lease Subscription Services $ 5.9 ADDITIONAL SERVICES OFFERED 5.9.1 Please specify: $ 5.10 OPENING DAY COLLECTION DISCOUNT ** % **Please refer to discounts and pricing quoted for ongoing purchases;the same will apply to opening day collections. 5.10.1 Opening Day Storage Fee $No Charge 5.11 DELIVERY Offeror states that all items will be delivered 15-90 calendar days after receipt of order. Any missed delivery or delay in delivery beyond the stated date will result in a penalty fee as stated below. 5.11.1 Delay in delivery of ordered titles will incur a penalty of 1 —3 %of the total invoice amount. 5.11.2 Missed deliveries of specific titles will incur a penalty of 3%of the total invoice amount. 5.12 TAX AMOUNT Do not include any use tax or federal tax in your proposals. The City is exempt from the payment of federal excise tax and will add use tax as applicable. Tax% N/A 5.13 CREDIT CARD ORDERING CAPABILITY See Section 2. Please check appropriate box. YES, I will accept payment under this contract with the Procurement Card. 0 NO, I will not accept payment under this contract with the Procurement Card. 5.14 DISCOUNT/PAYMENT TERMS: The City standard is 2%20 days. Comply: YES ❑ NO If your answer is NO,please state terms offered:Brodart's payment terms are net 30 days 32 MCNAUGHTON SUBSCRIPTION PRICING SCHEDULE Pricing provided below is for McNaughton subscription only. The following will provide an outline of the proposed service and the annual cost for an Adult Book Plan and Young Adult Book Plan. Please keep in mind these plan sizes are just our suggestion. We will be happy to adjust the plan size to best suit your needs. The actual number of books you receive may vary depending on your individual ordering mix of selections. MCNAUGHTON BOOK COST PROPOSAL Adult Plan Book Allowance Outline Proposed New book allowances per month 441 New book allowances per year 5,292 One book allowance will be deducted for all books with a publisher list price of$28.00 or less. Cost Outline Annual Cost $89,699.40 Less 2%annual prepayment discount* $1,793.99 Total Cost $87,905.41 Young Adult Plan Book Allowance Outline Proposed New book allowances per month 14 New book allowances per year 168 One book allowance will be deducted for all books with a publisher list price of$19.95 or less. Cost Outline Annual Cost $1,999.20 Less 2%annual prepayment discount* $39.98 Total Cost $1,959.16 The above figures do not include any applicable taxes. The annual cost includes our standard cataloging and processing options. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. Compleat Book-Sery Cataloging and Processing Services for McNaughton Lease Material If required, Compleat Book-Sery can provide material-in-hand cataloging and item level processing for McNaughton lease books. The annual subscription cost includes our standard McNaughton cataloging and processing package at no additional cost. This includes a clear, plastic book cover and a green paper insert,which serves as a property label/spine label. The additional cataloging and processing has been priced accordingly and included below. Pricing below is a bundled price and includes the following: Full-level bibliographic record(customized material-in-hand cataloging)and linking for every delivered title, 3M RFID tag(Brodart supplies,applies and encodes), genre label and barcode label. All processing supplies are provided by Brodart unless otherwise specified. Additional processing options are available and will be reviewed for potential price adjustment. Compleat Cataloging, Linking and Physical Processing $3.10/book 1 Brodart Co., Books&Library Services MCNAUGHTON SUBSCRIPTION SERVICES It is our understanding the library wishes to subscribe to a lease program which provides the most popular books, shelf ready, at the time of peak demand. The service is maintained by the monthly addition of new books, and the periodic return or purchase of leased books. The titles offered through McNaughton subscriptions are popular, high-demand,titles for recreational reading or entertainment. We offer the best new nonfiction,fiction, and genre fiction available. McNaughton provides lease plans for adult and young adult print material. We also have Purchase Plus purchase plans for audio books,DVD, Spanish-language books, paperbacks, and children's hardback materials. Outlined below are the terms and conditions for McNaughton's Adult and Young Adult Lease Book Plans. Details and pricing for additional plans are available upon request. Selections Optional Starter Collection McNaughton offers a discounted batch of starter allowance to help establish your initial inventory. The Starter Collection may be purchased in increments of 20 book or 60 point allowance, not to exceed three times your monthly allowance. The allowance will be deposited into your account and may be used at any time for selections in the current monthly list or backlists upon availability. Your orders throughout the subscription period will enhance the rotating collection. Monthly Selection Lists McNaughton's selection committee has earned the reputation of providing the very best pre-publication selections and title/author information.The annotations are verified each month with the publisher to provide you with the most accurate and complete information available. Each month our lists include bestselling adult authors and high-demand selections plus a variety of young adult titles. Our title detail cites print runs,tour, major motion picture tie-in, TV tie-in, debut novel, and journal reviews. Bibz allows you to click on the author to view previous works. This information is most useful when selecting prepublication titles to predict popularity and patron demand. The monthly selection lists are available to you online at Bibz.com. First Edition Paperbacks Since many popular titles are published first in paperback rather than hardcover, McNaughton is the only subscription service to prebind first edition paperbacks into hardcovers so that subscribers can order these titles through the Adult hardcover subscription plan. Ordering Options Online Bibz.com allows you to review, select, and order any McNaughton title online. Bibz gives you 24/7 access,free downloadable MARC records, and quick access to annotations and cover images. Phone 800.474.9802,ext. 6777 Toll-free ordering gives you instant title confirmation. Subscription Features Allowance Allowance accrual is based on your invoice interval. For example, if your subscription is set-up for an annual invoice interval you will receive your entire annual allowance amount when your annual invoice is produced. If your subscription is set-up for a monthly invoice interval, you will receive your monthly allowance amount each month when your invoice is produced. 2 Brodart Co., Books&Library Services This allowance accrual method offers more flexibility to the management of your allowance and eliminates the chance of becoming overdrawn on your allowance. Each order line is programmatically reviewed for available allowance when an order is placed. If the subscription does not have enough allowance available the system will release as many titles as possible and place the rest of the order on hold until more allowances are accrued or purchased. If the subscription has no available allowance the entire order is placed on hold until more allowances are accrued or purchased. If orders are placed on hold for lack of allowance you will be contacted to determine the best course of action for your order. At any time during the contract period you may increase your subscription and/or purchase additional allowance to best accommodate your ordering needs. Unused allowance carries forward for use during future months for as long as your subscription is active. Cataloging and Processing Each library is given a set of specification and cataloging forms to determine how they would like to have their books cataloged and processed. You may choose to receive a MARC record with item record and barcode according to your needs. Our standard book processing includes a clear,plastic book cover, and a green paper insert,which serves as a property label/spine label. Additional requirements requested will be priced accordingly. We offer a variety of cataloging options. Your library can receive our standard cataloging, or choose from the options available within the cataloging type. McNaughton also has the ability to provide electronic cataloging. We can offer a generic cataloging record for each selection on the adult monthly list, or the library can choose to get records and bar codes for the titles they actually order. They also have the option of receiving cataloging records with item linking. There is no additional cost for our standard McNaughton cataloging and processing. Lost Books Up to 10%of the library's annual allowance may be deducted to cover lost or stolen items. Damaged/Defective Books No-charge replacements will be provided for damaged books up to six months after receipt, and publisher defects will be replaced with no time limitations. Inventory Based on your chosen plan size, McNaughton will supply you with a suggested inventory number to be used as a guideline when returning material. The suggested inventory number is twice your annual plan size. You may wish to purchase items that continue to circulate. Items can be purchased for as low as$1.50 each based on the quantity purchased. Any leased book in your collection regardless of age can be purchased. Retention To further enhance your service,we will provide your library with 50 percent retention of your annual book shipments. These are books the library would not have to purchase to maintain in your permanent collection. This transfer would be made on an on-going basis and would be reflected on your monthly management reports. Our retention is based on titles shipped rather than titles returned, so your library is guaranteed 50 percent retention each year. Returns We provide prepaid labels for the return of leased books. For returns of 200 or more leased books,we schedule a prepaid pick up with a freight company of our choice. Library systems with several branches often find it more convenient to group all books at a central location. We are happy to accept collect freight shipments however we need the library's cooperation in the way books are shipped,so you would 3 Brodart Co., Books&Library Services simply contact our customer service department to help coordinate returns by this method. All returns are scanned, counted and adjusted from your leased inventory at the time of return. Shipping All in-stock titles are shipped within 48 hours. Our standard practice is to use best means freight,which analyzes each package for the most efficient way to send the individual shipment. Shipments may be delivered via USPS using bound/printed matter rate, UPS, or FED EX Ground. McNaughton pays all shipping costs,to and from your library. We provide prepaid labels for the return of leased materials. Monthly Reporting Libraries receive a Monthly Report which details the month's most current orders received and inventory transactions. It also supplies information concerning no-charge replacements, credits for postponements or cancellations, and the available ordering balance. We also provide a Consolidated Monthly report for the system administrator. This report consolidates the information from the individual branch Monthly Reports into one report. These reports are available via e-mail or FTP. HOT OFF THE PRESS We are introducing a new optional service that can set apart your high demand material labeled as"Hot Off the Press". If this is something you are interested in, your Sales Representative, Kris Anderson,will be more than happy to go into detail about how this might generate more circulation in your library as well as applicable processing pricing. A Hot Off the Press strip would be applied to your Hot Off the Press books and can be customized to suit your needs. lei- Orl- 4 . N EW BOOKS NOW , 4,... , , I This new service offers you quick,convenient access to i The H ! latest popular looks. H 1 4 Brodart Co., Books&Library Services 2.2.4 QUESTIONNAIRE 4P5111 City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLENDr LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.0 QUESTIONNAIRE COMPLIANCE WITH SPECIFICATIONS 6.1 Listed below are the minimum desired specifications for an Offeror to meet the needs of a medium- sized public library system. If a specification is labeled as"REQUIRED,"the Library considers it—or an acceptable alternate—necessary to its operations. Although if an Offeror is not able to meet a specification in the outsourcing of cataloging or processing,Offeror will still be considered as a Vendor for the purchase of materials. 6.2 Please respond"Yes"or"No"to each listed criterion. Any exceptions to the specifications should be explained by adding comments. 6.3 ORDERING/RECEIVING/INVOICING 6.3.1 Inventory Interface Access: 6.3.1.1 At least ten Library staff members shall have access to Offeror's inventory system, which shows complete bibliographic and ordering information and availability of current and forthcoming inventory. Yes ❑ No Comments: 6.3.1.2 At least ten Library staff members shall have access to Contractor's web-based database functions that enable online viewing and modifications of orders,including various continuations,standing orders,and approval plans. ® Yes ❑ No Comments: 6.3.1.3 Access to website,free of charge,for at least 25 concurrent Library users. Yes ❑ No Comments: 6.3.1.4 Access to Contractor's ordering and inventory information systems,free of charge. Yes ❑ No Comments: 6.3.1.5 Inventory system updated at least once per week,preferably daily. 1:1 Yes ❑ No Comments: Daily 6.3.2 Inventory Interface Ability: 6.3.2.1 Provide ability for applicable Library staff members to electronically build and transfer carts on Offeror's website. ® Yes ❑ No Comments: 6.3.2.2 Provide ability to view contents of titles online in order to adequately judge content, audience, format,etc. Ex.a"look inside"feature. ® Yes 0 No Comments: Bibz displays format,cover,age and grade range- "look inside"feature not available. 33 . City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GIEN.TItE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.2.3 A MARC record(on order record)for each firm order will be made available for Library use free of charge at the time each order is placed. ® Yes ❑ No Comments: 6.3.2.4 Timely notification of any new releases/upgrades to inventory system, and assistance in their implementation. ® Yes ❑ No Comments: 6.3.2.5 Technical support available M—F 8:00 a.m.to 5:00 p.m. MST free of charge. 0 Yes 1,4 No Comments: Ongoing free technical support for Bibz is available via telephone between 8:00 A.M.and 5:00 P.M.EST Monday through Friday 6.3.3 Inventory&Fill Rate: 6.3.3.1 Overall fill rate, for each year of the contract, to be at least 85% of displayed inventory for all items ordered. ® Yes ❑ No Comments: Brodart's fill rate exceeds 98%for available items 6.3.3.2 In-stock inventory to supply and deliver at least 75% of all titles ordered within eight weeks of the order date. ® Yes ❑ No Comments: 6.3.3.3 Please provide the number of titles in your inventory.Each title should be counted one time only regardless of number of warehouses in which it is available. See Appendix A Comments: This information has been included as requested. Items are ordered daily to support demand based solely on the library market. We do not supply books to the retail market. 6.3.3.4 If a title is not in stock,what options does your company provide for us to obtain requested title? In the case that an item is not in Brodart's inventory,it can be identified when utilizing Bibe, Comments: our.online collection development and ordering tool. Our order fulfillment system places orders with all publishers on a daily basis. 6.3.3.5 If titles are not available at the primary warehouse from which the Library is assigned to, the Library will have the ability to place an order from the Contractor's other warehouses to obtain requested title. M Yes ❑ No Comments: Brodart has one warehouse. 6.3.3.6 Please supply overall fill rate for non U.S. imprints. Comments: N/A-See 6.3.3.7 Brodart only orders non U.S.imprints for Spanish-language materials. 6.3.3.7 Please supply overall fill rate for Spanish language materials. Comments: 85% 34 NIP PI City of Glendale CITY OF GLENDALE Procurement Procurement Department 111 Number: RFP 17-06 5850 West Glendale GLEN1 LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.4 Order Formats Accepted and Order Confirmations: 6.3.4.1 Electronic transmission via email or FTP from library's integrated library system(ILS), in ILS- supplied format and utilizing EDIFACT standard. [X] Yes ❑ N• o Comments: 6.3.4.2 Web-based ordering from Offeror's website. J Yes ❑ No Comments: 6.3.4.3 Contractor can accept orders by telephone,FAX,email or mail. Ei1 Yes ❑ No Comments: 6.3.4.4 Printed selection lists. [XI Yes ❑ N• o Comments: 6.3.4.5 Confirmation of electronic order can be by email to Library or ftp transmission to ILS. Confirmations will detail purchase order numbers and titles. ® Yes ❑ N• o Comments: 6.3.4.6 Any specialized software required by contractor to interface with ILS to be supplied to the library at no cost. Yes ❑ No Comments: No software is required for Bibz/Polaris interface. 6.3.5 Support: 6.3.5.1 Contractor to provide the Library with support in the following areas: 6.3.5.2 Problem resolution with a guaranteed response time of 24 hours for all phone calls or correspondence. )1 Yes ❑ No Comments: 6.3.5.3 Authority to approve and implement any requested changes to Library specifications received from the Library. Yes ❑ N• o Comments: 6.3.5.4 Provision of various reports at the request of the Library. .I Yes ❑ No Comments: 6.3.5.5 Coordination with relevant staff in the development and ongoing management of all required interfaces and new product implementations as it affects supplying orders,cataloging,and processing requirements. Yes 0 No Comments: 35 rCity of Glendale CITY OF GLENDALE Procurement Procurement Department a` Solicitation Number: RFP 17-06 5850 West Glendale GLENDfE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.5.6 Assistance in developing new shelf-ready functionality-ties to reflect the changing needs of the Library. IXI Yes ❑ No Comments: 6.3.5.7 Comprehensive explanation of all new or pending service problems or improvements. 01 Yes ❑ No Comments: 6.3.5.8 Sales staff to meet with key Library staff as necessary. ® Yes 0 No Comments: 6.3.6 Invoicing: 6.3.6.1 "Bill to"name and address "Ship to"name and address Purchase order number or individual title order number Reference/link to packing slip Title/author Binding(hardcover,paperback, library binding,etc.) Number of copies List price of title Discount(percentage) Discount cost for material Net total cost for all copies of material(after discount) Processing cost for material on separate line item or invoice Cataloging services on separate line item or invoice i1 Yes 0 No Comments: 6.3.6.2 Ability to electronically transmit invoices to the Library that can interface with ILS and utilize EDIFACT standard. (j Yes ❑ No Comments: 6.3.6.3 If electronic invoicing is not available,a printed copy will be sent via email or US mail. Ex] Yes ❑ No Comments: 6.3.7 Returns: 6.3.7.1 Accepted if ordering occurs because of inaccuracy in original ordering information supplied by contractor,accepted for full credit. Yes ❑ No Comments: 6.3.7.2 Defective volumes returned for credit or replacement and at no expense to the Library. If no correct or perfect replacement exists,the Library prefers a refund back to the charged credit card; however,a credit may be issued to the Library in the form of a credit memo or check. Yes 0 No Comments: 36 City of Glendale CITY OF GLENDALE Procurement Procurement Department 41` Solicitation Number: RFP 17-06 5850 West Glendale GLEND,G LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.7.3 Defective volumes may be returned for full credit within one year of purchase,even if materials may have been circulated to the public. ® Yes ❑ No Comments: 6.3.7.4 Prepaid shipping labels to be provided to Library for all authorized returns. Yes ❑ No Comments: 6.3.8 Shipping and Delivery: 6.3.8.1 Contractor to check all shipments for accuracy and completeness. To maintain annual 85%rate for accuracy and completeness throughout life of contract. ® Yes ❑ No Comments: Accuracy should exceed 95% 6.3.8.2 Shipping included at no cost to Glendale Public Library. ® Yes ❑ No Comments: 6.3.8.3 Shipments must be set up for inside delivery and free of any pallets. F i Yes ❑ No Comments: 6.3.8.4 Each packed box should weigh no more than 40 lbs. Fri Yes ❑ No Comments: 6.3.8.5 Turnaround timeframe,from date of receipt of order by contractor to date of receipt of processed shipment by the Library not to exceed 15 working days for ninety percent of all in-stock items ordered. Priority, rush pre-processed materials must be mailed or shipped by the contractor so that materials arrive at the Library within five working days of receipt of order. (Exception: Pre- publication orders) Yes,Brodart can meet the terms for regular services(15 working days). No,Brodart cannot meet the terms for priority rush services. ® Yes ® No Comments:pdority rush materials can be shipped in 5 working days. Expedited shipping services can be provided for an additional fee. 6.3.8.6 Shipments of leased book plan and pre-processed materials to arrive at the Library on or prior to street release date. Yes ❑ No Comments:Delivery of material prior to street release date is dependent upon publisher availability. 6.3.8.7 To supply 80% of all items back ordered and available from the publisher,within one hundred twenty(120)days of receipt of Library order. Yes ❑ No Comments:Brgdart can exceed 98%in less than 120 days. 37 City of Glendale CITY OF GLENDALE Procurement Procurement Department 411 Solicitation Number: RFP 17-06 5850 West Glendale Gl-liNIVE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.8.8 All shipments to include a packing slip listing quantities, titles, ISBNs,release/street dates, and purchase order number(s). Packing slip must list"bill to"and"ship to"addresses. Packing slip to reference the corresponding invoice number. Brodart's invoice includes a reference number that matches the ® Yes ❑ No Commentscorresponding packing slip. The packing slip does not referer ce the invoice. 6.3.8.9 All multiple carton shipments will clearly have cartons labeled on the side of the carton so that the Library can discern a total shipment. Carton containing the packing slip must be clearly marked. 1:4 Yes ❑ No Comments: 6.3.8.10 Delivery to Glendale Public Library,inside delivery,at the southwest receiving entrance at 5959 W.Brown Street,Glendale,AZ. 85302-1248 Yes ❑ No Comments: 6.3.9 Prlcng/Costs: 6.3.9.1 Indicate the definitions and discount percentages that will be provided off of the publishers' list price for categories on Price Sheet. Itemize discounts within the categories. ® Yes ❑ No Comments: 6.3.10 '` Order Status: 6.3.10.1 To provide a monthly status report indicating the status of current unfilled orders. To provide a sample status report as part of the submittal. ® Yes ❑ No Comments: Please see Exhibit I 6.3.10.2 To automatically cancel back orders 90 days after publication date. Cancellation of orders whose term has expired must be reported to the Library. ® Yes ❑ No Comments: 6.3.10.3 Profile driven selection lists provided at no charge. For more information,please see Cataloging,Processing and 1,4 Yes ❑ No Comments:Collection Development Services section. 6.3.10.4 Standing order and continuation materials based on collection description and distribution profile at no charge. Yes ❑ No Comments: 38 s City of Glendale CITY OF GLENDALE Procurement Procurement Department 41i Solicitation Number: RFP 17-06 5850 West Glendale GLENIVIE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.10.5 To provide MARC catalog records with appended holdings data that can be loaded,indexed and retrieved by Library ILS. F;l Yes ❑ No Comments: 6.3.11 Interface with Polaris ILS: 6.3.11.1 Create order through Offeror. ® Yes ❑ No Comments: 6.3.11.2 Download records with order information to work in Polaris. ® Yes ❑ No Comments: 6.3.11.3 Upgrades with any subsequent Polaris releases. ® Yes ❑ No Comments: 6.3.12 Opening Day Collection: 6.3.12.1 Books can be provided for a medium sized public library. Yes El No Comments: 6.3.12.2 Materials can be ordered 18 months out. E1 Yes ❑ No Comments: 6.3.12.3 Materials can be stored at Offeror's or other facility until new library is able to accept. Preprocessing and cataloging can be supplied. Yes ❑ No Comments: 6.3.12.4 Contractor's Opening Day Collection(ODC) staff will be assigned to the Library to advise and handle problem resolution. Yes 0 No Comments: 6.3.12.5 Selection lists can be provided based on library's current holdings. Yes ❑ No Comments: 6.3.12.6 Selection lists can be provided based on library-approved selection sources. 01_ Yes ❑ No Comments: 6.3.12.7 Selection lists can be provided by professional librarians on Offeror's staff. )1 Yes El No Comments: 39 '#51, City of Glendale Procurement Procurement Department CITY OF GLENDALE Solicitation Number: RFP 17-06 5850 West Glendale GLEIVEI I E LIBRARY PRINT MATERIALS Avenue,Suite 317 GG-- AND AUTHORITY CONTROL Glendale,Arizona 85301 6.3.12.8 Selection lists can be provided in electronic carts. • Yes ❑ No Comments: 6.3.12.9 Electronic carts can be used to submit orders. rzi Yes ❑ No Comments: 6.3.12.10 Selection lists can be provided on paper. Paper selection lists can be provided for an additional fee. ® Yes ❑ No Comments: Lists provided through Bibz and email are free of charge. 6.3.12.11 Selection lists can be provided on CD. Selection lists on CD can be provided for an additional fee. Eel Yes ❑ No Comments:Lists provided through Bibz and email are free of charge. 6.3.13 Accounts: 6.3.13.1 Contractor to maintain multiple accounts for Glendale Public Library. Such accounts may include but are not limited to:processed materials,non-processed materials,and rush processed orders. ® Yes 0 No Comments: 6.3.13.2 The Library will be able add and remove leased accounts throughout the fiscal year. The Library can update the subscription;add funding/decrease funding to leased accounts throughout the fiscal year. Ea Yes ❑ No Comments: 6.4 PROCESSING 6.4.1 Processing Charges(per unit)to be Based on the Following Criteria: 6.4.1.1 REQUIRED. Mylar jackets to be placed on all hardcover books with dust jackets. Affix jackets with Scotch adhesive transfer tape or equivalent unless there are maps, software or inserts on liners. IXI Yes ❑ No Comments: 6.4.1.2 REQUIRED. 1"J-Lar or 2"Permacel tape should be affixed to entire spine,over the author and genre labels and inside front and back gutters of all paperbacks. NI Yes ❑ No Comments: 6.4.1.3 REQUIRED.RFID tag affixed and linked to each unit. `IA Yes ❑ No Comments: 40 City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLEN, LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.4.1.4 REQUIRED. Barcodes to be affixed to books under mylar jacketing, if possible. If jacketing is not possible,barcodes will be covered with 1"J-LAR Processing Tape or equivalent. ® Yes ❑ No Comments: 6.4.1.5 REQUIRED. Spine labels will be affixed to books under any jacketing,if possible. If jacketing is not possible,spine labels will be covered with 2"Permacel Processing Tape or equivalent. ® Yes ❑ No Comments: 6.4.1.6 REQUIRED. Genre and collection labels will be affixed to books under mylar jacketing, if possible. If jacketing is not possible, labels will be covered with 2"Permacel Processing Tape or equivalent. ® Yes ❑ No Comments: 6.4.1.7 REQUIRED. Location labels will be affixed to books under mylar jacketing, if possible. If jacketing is not possible, labels will be covered with 1"J-LAR Processing Tape or equivalent. Yes ❑ No Comments: 6.4.1.8 REQUIRED. Contractor will supply at least one sample of each of the above to Library. We have included sample books as requested. Location,format,sty e and El Yes ❑ No Comments rontent of labels are for processing sample purposes only. We will work with the library during profiling and testing to provide the cataloging and processing that meets your exact specifications. 6.4.1.9 REQUIRED. Contractor will remove supplementary materials from items such as; stickers, maps,pamphlets,toys,etc.from books before taping inside covers and attaching property stamp. Contractor will send removed items with books. rA Yes ❑ No Comments: 6.4.2 Error Rate: 6.4.2.1 REQUIRED. After 60-day learning period,from start-up date,contractor will be required to maintain an error rate not to exceed 2% semi-annually for processing in the following areas: Mylar jackets are affixed evenly and neatly to hardcover books with dust jackets. Spine,location,collection,and genre labels are affixed evenly and neatly to all materials. RFID tags are inserted and linked using standard procedures as specified by the Library. ® Yes ❑ No Comments: 6.4.2.2 REQUIRED. Changes may result in processing specifications to be mutually agreed upon with the Glendale Public Library and the contractor. Yes ❑ No Comments: 6.5 CATALOGING 6.5.1 Glendale Public conforms to national standards. The Cataloging Department follows Library of Congress practice,Anglo-American Cataloging Rules 2d ed.,and the Library of Congress interpretations of AACR2. 41 City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GL.ENIVE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 There are local practices that involve suspending some of these regulations and they are included in the Cataloging Department Procedure Manual.Subject headings from the Library of Congress Adult authorities are used.Genre subject heading have also been used. 6.5.1.2 The following is a list of the aids utilized by the Cataloging Department: a) Anglo-American Cataloging Rules,2d ed.and the latest revision. b) Library of Congress Rule Interpretations. c) Library of Congress Cataloging Service Bulletin. d) U.S.MARC Bibliographic Format. e) Cutter-Sanborn four-figure author table. f) Library of Congress Adult Subject Headings. g) Dewey Decimal Classification 24d ed. h) OCLC Bibliographic Formats and Standards. i) OCLC Technical Bulletins. j) On-line Connexion help screens. k) We will be looking at the upcoming RDA standards and how they will work with our Polaris ILS system and as such will leave those fields in current OCLC records. 1) Catalog Manual See Appendix B 6.5.2 Listed below are the desired cataloging specifications to meet the needs of a medium-sized public library system. Please respond "Yes" or "No" to each listed criterion, and add comments as needed. 6.5.3 Youth and Teen fictions 6.5.3.1 REQUIRED. All youth and teen fiction books will have a 099 call number field with one of the following call numbers all in caps. FIC AUTHOR LAST NAME OR FIRST WORD OF TITLE 099 FIC#a STEVENS (LAST NAME) 099 FIC Oa THREE(FIRST WORD OF TITLE ENTRY) F, Yes❑ No Comments: 6.5.3.2 Large Type books will have a genre heading Large type books. Graphics with have a genre heading Graphic novels. Picture books will have a genre heading Picture books for children. Readers will have a genre heading Readers(Elementary). 655 7 Large type books. $2 lcgft 655 7 Picture books for children.$2 lcgft 655 7 Readers (Elementary) $2 Icgft 655 7 Graphic novels. $2 lcgft ® Yes ❑ No Comments: 42 City of Glendale CITY OF GLENDALE rgri Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLENEIE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.5.3.3 All series will be traced in the 490 indicator 1 and 830 indicator 0 fields without using the non- filing words(a,an,the). Any word or symbol in front of the series number must also be removed, i.e.,remove#from in front of the series number. Series will be checked against our data base in order to be uniform. 490 1 Learning to read;#v 4 830 0 Learning to read;tv 4. El Yes ❑ No Comments: 6.5.3.4 Certain series are used as the title in the 245,with the title proper becoming the subfield p. The title proper is then also added in the 246 field.The call number is then the first word of the series. This allows titles in the same series by different authors to be shelved together. The spine label in this case is from the title field.Can this practice be followed? FIC#a THIRTY-NINE 245 10 Thirty-nine clues.#p One false note/#c Gordon Korman. 246 30 One false note/#c Gordon Korman. E44 Yes ❑ No Comments: 6.5.3.5 REQUIRED. Subject headings will be the Library of Congress and not Sears.The use of genre headings will be used as needed and specified. Yes ❑ No Comments: 6.5.3.6 REQUIRED. Graphic novels will have the genre heading for graphic novels and any additional genre heading to denote genre,i.e. Superhero comic books,strips,etc. F,1 Yes ❑ No Comments: 6.5.4 Youth and Teen Nonfiction: 6.5.4.1 REQUIRED. All youth and teen nonfiction will have a Dewey call number in the 092 field. This will be the call number printed on the spine label. Dewey carried out to the logical break not to exceed six places after the decimal with a work letter added from the title. Use Cutter Sanborn four-figure table but drop the fourth number. Biographies will have the name of the subject of the book in the 092 call number field taken from the subject heading and all in caps. This name will also go on the spine label. 092 001.942 0 S465t 092 92 0 WASHINGTON,GEORGE Yes ❑ No Comments: 6.5.4.2 Youth nonfiction large type will also have a genre heading Large type books. 655 7 Large type books. $2 lcgft E/ Yes ❑ No Comments: 43 !wr City of Glendale CITY OF GLENDALE Procurement Procurement Department 411 Solicitation Number: RFP 17-06 5850 West Glendale GLENI E LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.5.4.3 All series will be traced in the 490 indicator 1 field without using the non-filing words (a, an, the)and the 830 indicator 0 field. Any word or symbol in front of the series number must also be removed,i.e.,remove#from in front of the series number. Series will be checked against our data base in order to be uniform. 490 1 Science fair books ;#v 2 830 0 Science fair books #v 2. IXI Yes ❑ No Comments: 6.5.4.4 There are several special classification practices in youth nonfiction: American Indian folklore goes in 398.24;Youth country study books go in the 91*travel number; Career books all go in 371.42 with the first two numbers of the Dewey are added(i.e. Nursing is 371.4261).Will local practices be met for these categories? Yes 0 No Comments: 6.6.5 Adult fiction and large print fiction: 6.6.5.1 REQUIRED. All adult fiction books will have a 099 call number field with the following call number all in caps. FIC LAST NAME OF AUTHOR OR FIRST WORD OF TITLE 099 FIC#a STEVENS (LAST NAME) 099 FIC#a THREE(FIRST WORD OF TITLE ENTRY) ® Yes 0 No Comments: 6.6.5.2 Large Type will carry the genre heading Large type books. 655 7 Large type books. $2 lcgft M Yes ❑ No Comments: 6.6.5.3 All series will be traced in the 490 field indicator 1 without using the non-filing words (a, an, the). Any word or symbol in front of the series number must also be removed (i.e. remove # from in front of the series number.)And will include the 830 field. Series will be checked against the data base in order to be uniform. 490 1 Science and society;#v 3 830 0 Science and society;#v 3. ® Yes ❑ No Comments: 6.6.5.4 For Mystery fiction the genre subject heading Mystery fiction is used and a 490 and 830 series created from the"detective"of the work,(i.e.in Linda Barnes works of Carlotta Carlyle,add the series fields for Carlotta Carlyle mystery). 490 1 Carlotta Carlyle mystery and 830 0 Carlotta Carlyle mystery. 655 7 Mystery fiction.#2 gsafd. ® Yes 0 No Comments: 44 'ile& City of Glendale Procurement CITY OF GLENDALE Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLENO LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.6.5.5 In graphic novels containing an American Superhero,the main character(i.e.Superman,Batman, or Nightwing)will be used as the call number. FIC#a BATMAN ® Yes ❑ No Comments: 6.5.5.6 REQUIRED. Graphic novels will have the genre heading Graphic novels added. 655 7 Graphic novels. $2 lcgft ® Yes ❑ No Comments: 6.5.5.7 REQUIRED. Genre subject headings in the bibliographic record will match the genre as ordered. El Yes ❑ N• o Comments: 6.5.6 Adult Nonfiction: 6.5.6.1 REQUIRED. All adult nonfiction will have a Dewey call number in the 092 field.This will be the call number found on the spine label. The cutter will go in subfield b with a work letter from the title. Cutter-Sanborn four-figure table will be used with the fourth number being dropped. Dewey will be carried out to the logical break and not to exceed six places after the decimal. 092 364.1523 0 R935d E Yes ❑ N• o Comments: 6.5.6.2 REQUIRED. Single biographies and autobiographies will have the subject in all caps as the call number in the 092 field. This name will be taken from the subject heading. This name will also be on the spine label. 092 92 0 TAYLOR,ELIZABETH • Yes ❑ No Comments: 6.5.6.3 Adult nonfiction large print will contain the genre heading Large type books. 655 7 Large type books. $2 lcgft F.l Yes ❑ No Comments: 6.5.6.4 All series will be traced in the 490 and 830 fields without using the non-filing words(a,an,the). Any word or symbol in front of the series number must also be removed(i.e. remove#from in front of the series number.) Series will be checked against the data base in order to be uniform. 490 1 Southwest history series ;#v 380 830 0 Southwest history series ;Ov 380. ai Yes ❑ N• o Comments: 45 City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale GLENIVE LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.5.6.5 There are several special classification practices in the nonfiction area. American Indians are located in 970.1 and are cuttered by the name of the tribe with the work letter being the author;Automobile manuals are cuttered by the automotive company i.e. General Motors;Careers call numbers are all in 371.42 with the first two numbers of the subject Dewey number added. i.e.nursing is 371.4261; Shakespeare is all in 822.33 S527 then work letter from a list to make each title unique.i.e.King Lear is 822.33 S527kf(this list will be supplied in the manual);Educational tests are all in 378.1662 with the cutter being the name of the test all in caps.i.e. 378.1662 GED,378.1662 PSAT. Will local practices like these be followed? ® Yes ❑ No Comments: 6.5.7 Spanish fiction: 6.5.7.1 REQUIRED. All Spanish fiction books will have a 099 call number field with the call number all in caps. FIC AUTHOR LAST NAME OR FIRST WORD OF TITLE 099 FIC#a STEVENS (LAST NAME) 099 FIC#a THREE(FIRST WORD OF TITLE ENTRY) Yes ❑ No Comments: 6.5.7.2 Spanish picture books will have the genre heading Picture books for children added. Spanish readers will have a genre heading Readers(Elementary). 655 7 Picture books for children. $2 lcgft 655 7 Readers(Elementary). $2 lcgft FI Yes 0 No Comments: 6.5.7.3 A Spanish language large type book will have the genre heading Large type books. 655 7 Large type books. $2 lcgft ® Yes ❑ No Comments: 6.5.7.4 All series will be traced in the 490 and 830 fields without using the non-filing words(a,an,the). Any word or symbol in front of the series number must also be removed(i.e. remove#from in front of the series number.) Series will be checked against the data base in order to be uniform. 490 1 Espacio;tv 24 830 0 Espacio;Ov 24. Yes ❑ No Comments: 6.5.7.5 Books translated from English will have the English title included in the 240 field.They will also have the 041 language field added. Yes ❑ No Comments: 46 . : City of Glendale Procurement CITY OF GLENDALE Procurement Department dill Solicitation Number: RFP 17-06 5850 West Glendale GLENDD LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.5.7.6 REQUIRED. Subject headings will be the Library of Congress and not Sears. Genre headings will be used when applicable. El Yes ❑ No Comments: 6.5.7.7 Bilingual books will have a 546 field stating what languages are included in the book and a genre heading. 546 Parallel text in English and Spanish. 655 7 Bilingual books. 2 lcgft ® Yes ❑ No Comments: 6.5.8 Spanish Nonfiction: 6.5.8.1 REQUIRED. All Spanish nonfiction will have a Dewey call number in the 092 field. This will be the call number found on the spine label. The cutter will go in subfield b with a work letter from the title. The Dewey classification will be carried out to a logical break with no more than six places after the decimal. 092 551.2 Ob C487p 13 Yes ❑ No Comments: 6.5.8.2 REQUIRED. Biographies will have the name of the subject of the book in the 092 call number field.This name will also go on the spine label. It is taken from the subject field. 092 92 tb LOPEZ,JENNIFER ;,l Yes 0 No Comments: 6.5.8.3 All series will be traced in the 490 and 830 fields without using the non-filing words(a,an,the). Any word or symbol in front of the series number must also be removed(i.e. remove#from in front of the series number.)Series will be checked against the data base in order to be uniform. 490 1 Espacio;tv 24 830 0 Espacio;Ov 24. M Yes ❑ No Comments: 6.5.8.4 REQUIRED. Subject headings will be Library of Congress and not Sears.Genre headings will be used,i.e. Cookbooks. 655 7 Cookbooks.2 lcgft Yes ❑ No Comments: 6.5.9 Cataloging issues and concerns 6.5.9.1 Are the print materials cataloged with the item in hand? { Yes ❑ No Comments: 6.5.9.2 Is the library ILS system searched to verify fiction series? ® Yes ❑ No Comments: 6.5.9.3 Is the library ILS system searched to verify which genre heading is already being used in a series? 1 Yes ❑ No Comments: 47 rtP1116 City of Glendale CITY OF GLENDALE Procurement Procurement Department sui` Solicitation Number: RFP 17-06 5850 West Glendale LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 6.5.9.4 Will we be designated a specific cataloger to our account or will we have various catalogers? Brodart will assign a lead Cataloging Services Librarian who O Yes ❑ No Comments:will work with your established cataloging team. 6.5.9.5 Is the library ILS system searched to verify those materials to be cataloged as a series entry?For example the Thirty-nine clues series? 099 FIC#a THIRTY-NINE Brodart can catalog appropriate materials as series if the ® Yes ❑ No Comments: library provides a list of series 6.5.9.6 Will the selection of genre for fiction come from our manual's description of the genre? ® Yes ❑ No Comments: 6.5.9.7 Is it possible to have a large number(more then 5)series used as call number in the youth fiction collection? For example: 099 FIC#a BARBIE 099 FIC#a DISNEY 099 FIC#a NICKELODEON 099 FIC#a CHOOSE 099 FIC#a STAR WARS 099 FIC#a STAR TREK ® Yes ❑ No Comments: 6.6 AUTHORITY CONTROL N/A-Brodart is not bidding on Authority Control 6.6.1 Authority Control performances: 6.6.1.1 Can you do authority control for genre headings both GSAFD and LCGFT? O Yes ❑ No Comments: 6.6.1.2 Can you compare each index entry in a bibliographic record to the Library of Congress authority file and change entries in the bibliographic record to the correct entry? O Yes ❑ No Comments: 6.6.1.3 How do you provide the current correct authority records for the Polaris Authority File? Comments: 6.6.1.4 How do you handle headings that you cannot match? Comments: 6.6.1.5 Can you remove all genre headings that are not GSAFD or LCGFT, like BISACH fields, from the records? O Yes 0 No Comments: 6.6.1.6 Can you add uniform resource identifiers to Library of Congress Authority Headings in anticipation of future enhancements like BIBFRAME? O Yes 0 No Comments: 48 'RP& City of Glendale Procurement Procurement Department CITY OF GLENDALE Solicitation Number: RFP 17-06 5850 West Glendale GLENP4 LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 APPENDIX A Type of Material Number utTiAv Titles Available/In stock 1 Large Type 40,200 500 2 Adult Fiction, Hardcover 45,000 2,400 3 Adult Fiction, Mass Market Paperback 33,000 1,950 4 Adult Fiction,Trade Paperback 112,000 2,575 5 Teen Fiction, Hardcover 6,900 1,350 6 Teen Fiction, Mass Market Paperback N/A-Teen paperbacks are only coded as trade paperback 7 Teen Fiction,Trade Paperback 13,100 700 8 Youth Fiction, Hardcover 15,000 1,630 9 Youth Fiction, Mass Market Paperback N/A-Youth paperbacks are only coded as trade paperback 10 Youth Fiction,Trade Paperback 24,000 1,250 11 Adult Non-Fiction 1,450,000 8,300_ 12 Teen Non-Fiction 40,700 1,700 13 Youth Non-Fiction 138,500 3,600 14 Graphic Novels 33,500 1,950 15 Adult Spanish 39,000 1,800 16 Teen Spanish 2,170 210 17 Youth Spanish 20,800 1,350 18 Youth Board Books 11,450 440 19 Youth Picture Books 38,000 2,360 20 Youth Readers 10,180 622 49 'fp" City of Glendale CITY OF t;I 1DAI.E Procurement Procurement Department Solicitation Number: RFP 17-06 5850`vest Glendale 11" LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301. APPENDIX B Cataloging Standards:Overview Glendale Public Library conforms to national standards. The Cataloging Department follows Library of Congress practices, Anglo-American Cataloging Rules 2d ed., 1988 revision and the Library of Congress interpretations of AACR2r. There are local practices that involve suspending some of these regulations and they are included in the Cataloging Department Procedure Manual. Only subject headings from the Library of Congress Adult authorities are used. When necessary, Genre headings have also been used as subject headings, providing they are authorized subject headings. The following is a list of the aids utilized by the Cataloging Department: Anglo-American Cataloging Rules, 2d ed. 1988 revision and the latest revision. Library of Congress Rule Interpretations. Library of Congress Cataloging Service Bulletin. U.S.MARC Bibliographic Format. Cutter-Sanborn four-figure author table. Library of Congress Adult Subject Headings. Dewey Decimal Classification 22d ed. OCLC Bibliographic Formats and Standards. OCLC Technical Bulletins. On-line OCLC Connexion help screens. 1.0. Instructions for Cataloging.Books. General(03/17/08) 1.0.1 Priorities: High:Books with patron holds,Leased books,New books,Weekly Readers,Staff requests. Moderate: Standing Orders,All other purchased books. Low: Gift books,Duplicate copies,New Branch Books 1.0.2 Release dates: Check www.Amazon.com to determine the release dates of all titles. If a title has not yet been released, write the release date on a post-it, attach the post-it to the book and put a black flag in the item to notify others. Note: If a title has not yet been released, add a 520 note stating the release date to the bibliographic record. Add a 909 tag to the record if the release date is the same month as the date in the tag. Do not add a 909 tag to the record if the release date is a future month. When the title is released a cataloger will remove the 520 note stating the release date and add a 909 tag. 50 City of Glendale I�� OF GL D t , Procurement Proe itrenrent Department Solicitation Number: RFP 17-06 5$50 west Glendale G 0 04 LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301. 1.0.3 Bibliographic record selection: Titles are cataloged on a bibliographic record from OCLC, if the author, title, edition, publisher,publication date and ISBN match.Hardback and paperback versions of the same title are placed on the same record. Prefer the hardback bibliographic record and add the paperback ISBN. However,the Large Type edition of a title gets its own record. Be sure to remove unnecessary ISBNs from a record,remove the Large Type ISBN off the regular hardback record. Titles are cataloged on a continuous resources record when they are published on a continuing basis(for example,Annual travel guides from Fodors,Frommers,etc.). 1.0.5 Series: Series field 490 is added whenever the series title can be found, add an 800 or 830 field as needed. 1.0.6 Awards: Add a 586 note for Newbery, Caldecott, Eisner, Silver Spur, Edgar, Nebula, Hugo, National Book and Pulitzer award winning titles. For Newberry books add: 650 0 Newbery medal. 449 0 Newbery Award Winners. For Caldecott books add: 650 0 Caldecott medal 449 0 Caldecott Award Winners. 1.0.8 Added titles: Enter an added title to spell out numbers, to spell out"&" and to spell out such words as Dr. or St. and contractions, except Let's. Enter an added title for each story in a collection of three or fewer stories. 1.0.9 Contents notes: Add a 505 0 contents note to the record if a title contains more than one story. If the stories are by multiple authors,then the note includes the titles and authors of the stories included in the book. Remove unnecessary contents notes; this includes chapter headings for the work that are not really helpful. Example:Encyclopedia set with 505 note stating Vol. 1 contains the letter A, Vol. 2 contains B-Bi, etc. 1.0.10 ISBN: Add both hardback and paperback ISBNs when both are attached to the same record. Add 020 field when there is a 13 digit ISBN. 1.0.13 Subjects: Use Library of Congress Adult Subject Headings. Do not use Library of Congress Children's Subject Headings.Remove places from subject headings that have no meaning (For example,Sharks—New Jersey—Fiction change to: Sharks Fiction):unless the place is Arizona or important to the story, for example the Salem Witch Trials. Include the 51 r Fe City of Glendale CITY OF c;L NDAIIF Procurement Procurement Department Solicitation Number: RFP 17-06 X850 test Gtenciate V •' LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 necessary genre subject heading. For correct genre subject heading see the instructions for that genre. 1.0.15 Added Author or Performer entries: Verify the authority heading as compliant with the Library of Congress. Do not trace translators, editors, scriptwriters or actors with small roles. 1.0.16 Fixed fields: Check that all fixed fields match their respective variable field equivalents. 1.1. Instructions for Cataloging.Books. Fiction. 1.1.1.2 Language categories: Enter the appropriate code in the language section of the fixed field. If the item is a translation add a 130 or 240 uniform title stating the title in the original language and the language of the edition. If the item is a translation or is in more than one language,enter the appropriate language code in the 041 field.Enter the language of the text in a 546 note if the language is other than English. English Fixed field: Lang coded eng 099: FICTION Spanish Fixed field : Lang coded spa 041 0 spa Spanish(Translated from English) Fixed field: Lang coded spa 041 1 spa Oh eng 130 0 Koran. 01 Spanish or 240 10 Cujo.01 Spanish 546: Titulo original: English title.Text in Spanish Chinese Fixed field : Lang coded chi 041: 041 0 chi Chinese(Translated from English) Fixed field: Lang coded chi 041 1 chi Oh eng 130 0 Koran. 01 Chinese or 240 10 Cujo.01 Chinese 546: Translation of: English title. Text in Chinese 52 City of Glendale CITY t)1 G1,Ei�ClEAI..I Procurement Procurement Department II Solicitation Number: RFP 17-06 5850 west Glendale V P' LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 1.1.1.3 Call number: Enter the call number in capitalized letters in the 099 tag of the bibliographic record (For example, 099 FICTION). The call number in the item record is the same as in the bibliographic record except for paperback fiction. Fiction 099 FIC $AUTHOR LAST NAME 099 FIC $AUTHOR LAST NAME Large Type Fiction 099 FIC $AUTHOR LAST NAME Spanish Fiction 099 FIC $AUTHOR LAST NAME 1.1.1.4 Genre categories and definitions: Fiction: Considered to be stories of fiction,which do not fit into a genre. Historical fiction is fiction about historical events and persons. Assign a 655 Historical fiction genre heading only for youth. For adult fiction, assign a subject heading for the specific time period. Religious fiction: A type of novel that expounds and illustrates a religious view in its plot and characters. Add the following subjects/genre for categories of religious fiction as appropriate: 655 7 Religious fiction * Use for fictionalized Old Testament bible stories. 655 7 Christian fiction * Use for fiction that expounds a Christian view in its plot and characters, or if one of the main characters faces a crisis of Christian faith. 655 7 Jewish fiction * Use for fiction that expounds a Jewish view in its plot and characters,or Fantasy: Considered to be sword and sorcery books and stories about fairies, dwarves, gnomes,wizards, and involving magic. If the magic is a result of the physics of being on another planet, then the item is Science Fiction. Most fantasies are located here on Earth or Old Earth or even hidden lands on Earth. 655 7 Fantasy fiction, or, Graphic novel: A type of comic book, usually with a lengthy and complicated storyline similar to those of novels. Graphic novels are bound in the same manner as printed books. Subject: 655 7 Graphic novels, or, Science Fiction: Considered to be stories of travel to other areas of the galaxy, life on other planets, interaction with life forms from other planets, life on our own planet in the future, 53 Cityof Glendale CITY OF GLENllt�1,E Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale G "•` LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 8530..1 inter-dimensional or time travel. This literature deals with situations based on scientific knowledge or principles. Subject: 655 7 Science fiction. Mystery: Considered to be detective stories, murder mysteries, and who-dun-its. A basic rule of the detective story is that clues from which a solution can be obtained must be given to the reader. The reader should not be given the identity of the villain until the detective solves the mystery. It should also be noted that the detective does not need to be a professional detective or law enforcement officers, but may be. Quite often the person playing detective has fallen into that function.Not included in the Mystery genre are Horror stories,occult,romantic suspense, Gothics, spy stories and international intrigue. 655 7 Mystery fiction. Romance: Is defined as a love story in which the central focus is the development of the love relationship between the two main characters. The plot is driven by the romance. There is usually a stumbling block to the advancement of the relationship, which must be overcome. Romantic Suspense fiction is also classified as Romance. 655 7 Love stories. 655 7 Paranormal romance stories 655 7 Regency fiction 655 7 Romantic suspense fiction Western: Considered to be action and adventure with the combination of scenery and history. The appeal is the allure of the frontier. The focus of many westerns are mountain men,wagons west and early settlements,land rushes,mule trains,stage coach lines,mining and lost mines,Indians and Indian captivities,buffalo runners,cattle kingdoms,range wars, cattle drives,outlaws and lawmen,and the town marshal. The plot has a basic challenge to the hero and works toward an ultimate confrontation with an antagonist (a showdown or shoot out).A significant aspect of the Western is the relationship between the hero and the contending forces of civilization and wilderness. 655 7 Western stories. Short Stories:A collection of short stories by different authors,not grouped by genre. If all the short stories are by one person,then the genre of the stories takes precedence over short stories. If all the short stories are Fantasy,then assign the Fantasy genre subject headings. Subject: 655 7 Short stories. Star Trek: Fiction with Star Trek characters and locations. Series: Add 440 series title for Star Trek or the Star Trek spin-off. Star Wars:Fiction with Star Was characters and locations. Series: Add 440 series title for Star Wars or the Star Wars spin-off. 1.1.2 Youth fiction. (03/18/08) Series title main entry:Books in a series that are written by many authors may be cataloged with the series title as the main entry in order to keep all the books in the series shelved together. Series to use as call number: 54 City of Glendale CITY OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale 4 P 4 LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 American heroes (Spiderman, Superman,Batman,Hulk,etc.) 39 clues Barbie Disney Star Wars 1.13.5 Books with CDs,DVDs,CD-ROMS,etc.: Book with accompanying CD: Book is the primary format for shelving. Book with accompanying DVD: Book is the primary format for shelving. Book with accompanying CD-ROM or DVD-ROM: Book is the primary format for shelving. 1.2.Instructions for Cataloging.Books.Non-Fiction. 11.1.Adult(02/25/08) 12.1.1 Format categories and definitions: Hardback,trade and mass market paperback titles are added to the same bib. 1.2.1.2 Language categories: Enter the appropriate code in the language section of the fixed field. If the item is a translation add a 130 or 240 uniform title stating the title in the original language and the language of the edition. If the item is a translation or is in more than one language,enter the appropriate language code in the 041 field. Enter the language of the text in a 546 note if the material contains multiple languages. English Fixed field: Lang coded eng 092 Dewey 0b Cutter(no language designation) Spanish Fixed field : Lang coded spa 041 0 spa 092 Dewey Ob Cutter Spanish(Translated from English) Fixed field: Lang coded spa 041 1 spa Oh eng 130 0 Koran. ESpani sh 240 10 Cujo.0l Spanish 546: Titulo original: English title 092 Dewey Ob Cutter 1.2.1.3 Classification categories: Non-fiction classification numbers are entered in the 092 field of the bibliographic record. The Dewey number is in subfield a of the 092 field;the Cutter and any other information is in subfield b. Formulate a Cutter number by using the Cutter Sanborn 4-digit table to 55 City of Glendale CITY OF GI FNDALE glit Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale G P f LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 identify a letter and 4-digit number combination based on the main entry. Drop the 4th number in the Cutter and add a work letter if the Cutter is based on a title main entry. Do not add a work letter if the Cutter is based on a title main entry. Example: Dewey 013 Cutter(with work letter if Author main entry) Add a date to the end of the call number if the library owns previous editions of the title. Example: Dewey tb Cutter(with work letter if Author main entry) 1999 1.2.1.4 Special classification practices: AMERICAN INDIANS see NATIVE PEOPLES AUTOMOBILE REPAIR 092 629.28722 Automobiles by make; cutter by make of automobile; add dates for range of years of models. Example: 092 629.28722 Ob T756s 2003-05 for Chilton's Toyota Corolla 2003-05 repair manual *Follow suit for previous editions. If new, cutter under make of automobile,work letter the author. Cutter under parent company (Ford) if more than one make of automobile. If a combination then cutter the author. BIOGRAPHY AND AUTOBIOGRAPHY 092 92 Ob Last name, First name Assign 92 and the last name followed by the first name for the call number. The name in the call number field should match the information in the subject field of the record. If the call number is the same as an already existing call number for another person with the same name, add a middle initial(if it is part of the name authority)to the call number. If the call number consists of just a personal name, such as Elizabeth, or Henry, add a roman numeral (if it is part of the name authority)to the call number. Examples: 092 92 BUSH, GEORGE for biography of Bush, George, 1924- 092 92 BUSH, GEORGE W for biography of Bush, George W, 1946- 092 92 ELIZABETH II for biography of Elizabeth II, Queen of Great Britain 092 92 KENNEDY, JOHN F for Kennedy,John F., 1917-1963 092 92 KENNEDY, JOHN F2 for Kennedy,John F., 1960- *Note: If the biography is about someone with an illness,prefer the number for the type of illness. If the work is more about the work of an artist,prefer the 700 Dewey number. If the work is a new or revised edition,do not put Rev. ed. in the call number field. Current practice for non-fiction works is to add the date of the publication to the call number field; 56 City of Glendale Ct'i ' OF G1.1; 1�A1.;1 Procurement Procurement.Department kSolicitation Number: RFP 17-06 5850 West Glendale M •` LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301. however, for biographies and autobiographies do not add the date. Nothing in the call number field will reflect edition;that will only be in the edition field. CAREER 092 371.42 013 Cutter(with work letter if Author main entry) 650 add ft Vocational guidance *All career books are assigned the 371.42 Dewey and then add the first two numbers from the Subject Dewey, i.e. Medical=371.4261 (61 from the 610 Dewey) * The exception is the computer number,which is carried out to three places. For example, 371.42004. CLIFFS/MONARCH NOTES Note:Title includes title of original with notes ... in subfield b 092 Dewey 01)Cutter 245 Title : g notes... / c Example: 245 10 Oa Antony and Cleopatra: Al notes... /Oc 440 Series title Example: Cliff notes *The call number will be structured like the numbers for literature in the history and criticism area. For more details see Literature Criticism procedures. EDUCATIONAL TESTS 092 378.1662 Ob Test Name Example: 378.1662 go ACT Test Names: ACT CLEP GED GMAT GRE LSAT MAT MCAT PCAT PSAT SAT SSAT *If a book contains more than one test, such as SAT and PSAT, combine the two names with a slash, as in SAT/PSAT. LEGAL DEWEY NUMBERS IN THE 300'S 57 &r City of Glendale CITY d F GLENDALE r. Procurement Procurement Department Solicitation Number: RFP 17-06 5850 west Glendale G 0 II•' LIBRARY PRINT MATERIALS Avenue,e,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 Note: For most Dewey numbers using 343 to 346, drop the "73"from the suggested class number and use the remainder of the number.The exception is in the 343's for cases of the U.S. Supreme Court. Leave the 73 in foreign relations(327). 092 342.7307 would be 342.07 LITERATURE HISTORY AND CRITICISM For criticism of the general works of an author, cutter under the author and then add work letters for criticism and for the first letter of the critic's last name. The work letter for criticism is x. i.e. criticism of Hemingway's general works: 092 813.52 H488xw For criticism of a specific work by an author, cutter under the author and then add work letters for the title of the work,criticism and for the first letter of the critic's last name.The work letter for criticism is x. i.e. criticism of Hard times by Charles Dickens: 823.8 D548hxt NATIVE PEOPLES 092 970.1 Historical treatment of all Indians 092 970.3 Indians of a particular tribe; cutter by tribe name,work letter the author 092 970.497 Indians in a particular region 092 970.5 Indians and Government relations SHAKESPEARE: Base Dewey number for Shakespeare's play 822.33 Base Dewey number for Shakespeare's poetry 821.33 Cutter for Shakespeare S527 In any collection of Shakespeare's works including different types, add the workmark for the title. i.e. The Yale Shakespeare 822.33 S527y For criticisms of Shakespeare's works, cutter under Shakespeare and then workmark with an x and then the first letter of the critic's last name. i.e. Shakespeare tragedy 822.33 editor,Harold Bloom S527xb UNIQUE WORKMARKS FOR SHAKESPEARE'S PLAYS: aa All's well that ends well ab Antony and Cleopatra ac As you like it ca Comedy of errors 58 City of Glendale C"1 ITV()1F CLF iND i.. Procurement Procurement Department Solicitation Number: RFP 17-06 5850%Fest Glendale G a So" LIBRARY PRINT MATERIALS .!venue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 cb Coriolanus cc Cymbeline co Comedies h Hamlet hi Histories j Julius Caesar ka King Henry IV, Parts 1-2 kb King Henry V(uniform title is Henry V,but to be uniform work letter king) kc King Henry VI, Parts 1-3 kd King Henry VIII ke King John kf King Lear kg King Richard II kh King Richard III I Love's labor lost ma Macbeth mb Measure for measure mc Merchant of Venice and Merry Wives of Windsor me Midsummer night's dream mf Much ado about nothing mo Monologues (Soliloquies) o Othello p Pericles r Romeo and Juliet sp Spurious and doubtful works to Taming of the shrew tb Tempest tc Timon of Athens td Titus Andronicus to Troilus and Cressida tf Twelfth night tg Two gentlemen of Verona tr Tragedies w Winter's tale UNIQUE WORKMARKS FOR SHAKESPEARE'S POETRY la Lover's complaint lb Lucrece pa Passionate pilgrim pb Phoenix and the turtle sa Sonnets(154 of them,numbered but not titled) sb Sonnets to sundry notes of music 59 City of Glendale Cir' OF GLENDALE Procurement Procurement Department Solicitation Number: RFP 17-06 5850 West Glendale '*' LIBRARY PRINT MATERIALS Avenue,Suite 317 AND AUTHORITY CONTROL Glendale,Arizona 85301 sp Spurious and doubtful works v Venus and Adonis 092 Geographic Dewey Number(91_._04) EXAMPLES: Fodors travel in Bermuda=917.2904 My family visits Bermuda ... =917.29 1.2.1.6 Books with CDs,DVDs,CD-ROMS,etc.: Book with accompanying CD: Book is the primary format for shelving. 006: Sound recording. Click the following link for detailed information http://wwwloc.gov/marc/bibliographic/ecbdhome.html 007: s Ob s Od l Oe u Of n Og j Ohl Oi c Oj m Ok uO l u Om u On u Physical description: add+ 1 CD(4%in) Example: 300 350 p. : Ob ill. ;Oc 24 cm. +Oe 1 CD (4 3/4 in.) Book with accompanying DVD: Book is the primary format for shelving. 006: Visual materials. Click the following link for detailed information http://www.loc.gov/marc/bibliographic/ecbdhome.html 007: v Ob d Od c Oe v Of a #g i Oh z u Physical description: add+ 1 DVD(4%in) Example: 300 350 p. :013 ill. ; Oc 24 cm. +Oe 1 DVD(4% in.) Book with accompanying CD-ROM or DVD-ROM: Book is the primary format for shelving. 006: Computer file. Click the following link for detailed information http://www.loc.gov/marc/bibliographic/ecbdhome.html 007: cObo Ddu deg Of Og--- Ohu#iuuOku01u Physical description: add+Oe 1 CD-ROM (4 3/4 in), or, +Oe 1 DVD-ROM(4 3/4 in.) Example: 300 350 p. : 01)ill. ; c 24 cm. +Oe 1 CD-ROM(4 3/4 in.) Example: 300 350 p. : Ob ill. ; Oc 24 cm.+Oe 1 DVD-ROM(4 3/4 in.) FAIRYTALES 092 Dewey 013 Cutter(with work letter if Author main entry) * Classify collections of fairytales the Dewey call number. Assign single fairy tales the PICTURE BOOK call number, unless the requester specifies other instructions in the workslip notes. HOLIDAY PICTURE BOOK The name of the holiday i.e. CHRISTMAS is entered before the call number in the item record. 60 2.2.5 ADDENDUM r 1111 CITY OF GLENDALE SOLICITATION ADDENDUM Materials Management ' 5850 W,Glendale Avenue Solicitation Number:RFP 17-06 Addendum#1 Page 1 of 1 Suite 317 Glendale,AZ 85301 Solicitation Due Date:January 11,2017,2:00 p.m.(Local Time) Phone:(623)930-2865 RFP 17-06 LIBRARY PRINT MATERIALS AND AUTHORITY CONTROL The following revision has been made to Request for Proposals No. 17-06: Page 41 6.5 CATALOGING 6.5.1 Glendale Public conforms to national standards. The Cataloging Department follows Library oCongress practice, . . . _ _ .� . � . .- . . .. . ..•7Reso Resource Description and Access(RDA)and the Library of Congress interpretations of AACR2. The balance of the specifications and instructions remain the same. The Offeror must acknowledge receipt and acceptance of this addendum by returning the entire addendum with the proposal submittal. Name of Company: ,j rade,r-I ea. • Address: .12)6 'lee h .S f', `42, I/i a frtsloor t f'4 l'114/ Authorized Signature: G a `7 ' Print Name and Title: A./S#a... Alt;s rl b1 r ee 10, ecsf'nt e (are 2.2.1 COVER SHEET This Proposal has been Especially Prepared for: City of Glendale, Arizona Request for Proposal - RFP 17-06 Library Print Materials and Authority Control Due: January 11 , 2017@ 2:00 p.m. BRO L Submitted By: Brodart Co. 500 Arch Street Williamsport, PA 17701 800.233.8467 2.2.6 SUBMISSION REQUIREMENTS BRO DART 2.3 SUBMISSION REQUIREMENTS 2.3.1 COMPLIANCE WITH SPECIFICATIONS-QUESTIONNAIRE We have completed and attached the questionnaire as requested. 2.3.2 CAPABILITY OF FIRM'S EXPERIENCE, PROGRAMS AND REFERENCES 2.3.2.1-2.3.2.3 Brodart prides itself on providing innovative solutions to the library marketplace. Since 1939 libraries have been able to turn to Brodart for everything from shelf-ready books to electronic ordering systems, high quality furniture, and supplies. From humble beginnings, Brodart has grown to become an international company, serving libraries from the Northwest Territories to the Pacific Rim. Brodart truly has evolved into a full-service library supply company. Brodart Books&Library Services is a division of Brodart Co. Brodart Co. is a general partnership, organized in the State of New York,which has two partners,one is itself a limited partnership(Brojo)and the other is a corporation (Nubro, Inc.)Both are predominantly owned by individuals in Brodart management. Nubro Inc. is the managing general partner of Brodart Co. Our warehouse and corporate offices are located at 500 Arch Street,Williamsport, PA 17701. All materials are cataloged, processed and shipped from this location. While one of the world's largest suppliers of books to libraries, we also offer the library marketplace a wide range of products and services. Our core services include customized cataloging, specialty physical processing, collection development tools, electronic ordering and book fulfillment. A true library services company, Brodart's primary business focus is libraries, serving schools, public systems,universities,and the federal government. We do not supply books and materials to the retail market. Brodart is a customer-centric company that employs state-of-the-art technology to engineer the technological platform used to support the library community, both in online ordering tools and interfacing with integrated library systems. Brodart utilizes enterprise-class business applications such as Oracle E- Business suite integrated with fully redundant and scalable clustered database systems.We employ a Customer Relationship Management(CRM)system to track and manage customer interactions and incidents to provide quality support. In addition, Brodart has invested in state-of-the-art Intrusion Prevention(IPS)and Security Information Management Systems(SIMS)as well as developed a comprehensive and aggressive network security policy framework. Brodart provides a comprehensive range of library books to meet Glendale Public Library's needs. Our inventory includes new releases and retrospective titles for adult and children, research and technical materials, large print and small press titles. Because we have all our resources centralized in one location we can efficiently and effectively process,fill and ship orders. Our state-of-the-art fulfillment system ensures rapid turnaround time for all back-ordered titles. Our Williamsport, Pennsylvania facilities annually manage over 265 thousand titles representing in excess of five million volumes. Meeting the ever expanding needs of the 21st century library is a challenge we take very seriously. As a result, we have established, and continue to develop, business relationships with more than 45 thousand publishers, including small and academic presses. Since 1987, Brodart has provided many public libraries with specialized Collection Development Services for both ongoing and opening day collection needs. Many of our Collection Development Services such as: TIPS®(profiled selection lists), FASTips®(standing orders), Collection Builder®(customized selection lists)and vendor selection services are industry leaders. Our online collection development and ordering tool, Bibz, is available to all customers. Bibz was designed by librarians for librarians and offers flexibility in searching, selection, list building and ordering. Brodart is the industry pioneer of not only collection development services but also materials leasing through our McNaughton subscription services. The library community has relied on McNaughton since 1950 to select and deliver the most sought-after titles. Staying up-to-date with the hottest new releases and popular authors can be a complicated and time-consuming task. Our priority is to help you take high- demand titles off your reserve list and place them where they belong—in the hands of your patrons. We also offer Continuations services designed to meet your library's complete standing order needs. You receive prompt, accurate fulfillment and because of our extensive coverage, your need to research hundreds of titles each year is eliminated. We offer a number of methods for submitting orders(phone,fax, e-mail, electronically, etc.)and provide various reports for tracking the status of orders. Our system of interfaces seamlessly connects with all major integrated library systems, including Polaris for all your collection development, acquisitions, cataloging and item record requirements. Our policy is to catalog, process and ship books immediately upon receipt from the publisher. Our delivery, backorder, and cancellation schedules can be customized to accommodate each library's specifications. Once you select your titles,we catalog and process your materials to reflect your detailed specifications. You may choose any combination of Brodart's high-quality cataloging and processing options to ensure you receive shelf-ready books designed to meet your library's needs. Brodart introduced commercial cataloging and processing services for libraries in 1958, branching into Compleat Book-Serv®, our premier cataloging and processing service, in 1985. In 2010, Brodart launched Flex services, offering a completely new level of local choice for shelf-ready cataloging and processing.We have designed Flex to include the most streamlined and versatile services available in the library industry today. Our Flex service combines the benefits of book-in-hand cataloging with the simplicity and speed of an automated process. Our unrivaled customer care sets Brodart apart from other vendors. We offer a dedicated team of customer care associates,account managers, project managers, information technology, collection development, cataloging and acquisitions specialists, all who provide top-quality customer support. They are experts in their fields and in serving large and small public libraries across the country. Brodart's long and successful history has built countless partnerships with libraries and enabled us to provide the most experienced workforce in the industry. 2.3.2.4 We have included 3 letters of reference with the requested contact information. For many years, Brodart has provided all three of these customers a variety of books as well as a full range of cataloging and processing services similar to the requirements of this RFP. 2 Brodart Co., Books&Library Services ___ AdaAlameda County_un 7 Carmen Martinez, Interim County Librarian �✓(� Albany Illi Castro Valley LIBRARCenterville Dublin —Infinite d• Extension Services Fremont Main Irvington Newark Niles San Lorenzo Union City December 21, 2016 City of Glendale Materials Management 5850 West Glendale Avenue, Suite 317 Glendale, AZ 85301 RE: RFP 17-06, Library Print Materials and Authority Control To Whom It May Concern: Brodart Co. currently provides a wide range of books and services to the Alameda County Library. We are very pleased with the level of service and quality of work that is being performed. If you have any questions, or need further information, please do not hesitate to contact me. Sincerely, T2e4., i49-e, Y\i‘C 49,4.t,;:at--(4,Avh.-t.„ Randall McDevitt-Parks Acting Manager, Technical Services Alameda County Library 2450 Stevenson Blvd. Fremont, CA 94538 510-745-1550 rmcdevitt©aclibrary.org Technical Services 2450 Stevenson Blvd. Fremont,CA 94538-2326 510-745-1500 FAX 510-793-2879 www,adibrary.org 1Palos Verdes 701 Silver Spur Road . Rolling Hills Estates, CA 90274 1 Library District ,''310.377.9584. l 310.541.6807 . www.pvid.org Kingston Wong President December 8, 2016 Kay Cooperman Jue Vice President City of Glendale James D.Moore Materials Management Secretary 5850 West Glendale Avenue, Suite 317 Glendale,AZ 85301 Sanford Davidson,M.D. RE: RFP 17-06, Library Print Materials and Authority Control Debby Stegura To Whom It May Concern: DISTRICT DIRECTOR Brodart Co. currently provides a wide range of books and services to the Palos Verdes Library District in Rolling Hills Estates, CA. We are very pleased with the Kathy Gould level of service and quality of work that is being performed and have been working with Brodart since 1997. I have personally worked with them since 2001. If you have any questions, or need further information, please do not hesitate to contact me. Sincerely, Cde______ Mary Cohen Technical Services Dept. Head Phone: 310-921-7519 Fax: 310-541-6807 Email: mcohen©pvld.org LasYaeas-aark Comity LIBRARY DISTRICT www.lvcdd.org December 21, 2016 City of Glendale Materials Management 5850 West Glendale Avenue, Suite 317 Glendale, AZ 85301 RE: RFP 17-06, Library Print Materials and Authority Control To Whom It May Concern: Brodart Co. currently provides books for adults, young adults and children to the Las Vegas Clark County Library District. They prepare the books shelf ready and also provide high quality bibliographic and item level records in our ILS database. Besides regular ordering as our primary vendor,they have prepared several Opening Day Collections for us including both expansions and completely new print collections.We have been extremely pleased with the level of service and quality of the work that Brodart has supplied for us over many years.They are communicative, responsive to our needs and have always been willing to work with us on ways to meet our collection goals. If you have any questions, or need further information, please do not hesitate to contact me. Sincerely, • hzec„ e4 Rebecca Colbert Head of Bibliographic Services and Collection Development Las Vegas Clark County Library District 7060 W.Windmill Lane Las Vegas, NV 89113 702-507-6310 col bertr©lvccld.org 7060 W.VAndmM Ln„Las Vegas,NV 89113 Phone 702.734.READ (7323) 2.3.3 CAPABILITY OF FIRM TO PROVIDE ORDERING, CATALOGING AND OTHER SERVICES 2.3.3.1-2.3.3.4 With Compleat Book-Sery you will receive a range of services that includes an Installation Team to help you establish your specifications, a number of cataloging and processing options tailored to meet your needs, and a dedicated team of catalogers, processors and account managers. Upon award,we will assign an installation team to work with your Technical Services Department to establish your local cataloging, classification, processing and automation requirements. The team will include an account manager, a cataloging services librarian and if needed, a collection development librarian and an acquisitions specialist. The installation team will schedule a profiling session as soon as possible with the library to begin developing the collection development,acquisitions,cataloging, processing and automation profiles. Once the profiling has been completed and the library has approved testing, your Account Manager will be responsible for processing orders and maintaining management reports as well as details of production and deliveries. Your Cataloging Services Librarian is responsible for all cataloging record content. During the profiling meetings your cataloging services manager will have many questions about your local cataloging and classification practices. Once profiling is completed, your cataloging services librarian will train our internal staff on your account and will remain your first point of contact for all cataloging issues. A Collection Development Librarian will provide assistance and guidance in creating your TIPS®profiles for your ongoing purchases, if these services are chosen. In addition,they will help you develop a systematic approach to replacement ordering or building your collections in specific areas using our Collection Builder®lists. They will work with you to develop a schedule to meet your collection needs. Next we prepare for the Setup Phase. During this phase,we program our systems in accordance with your library's specifications and establish all production workflow routines. Before committing any of your materials to production,we must complete the Testing Phase, where we check all configurations and create physical samples with corresponding cataloging records. Upon your approval of all samples, your materials will begin their journey through the Production Startup Phase. They enter the Brodart manufacturing system and make regular stops in various cataloging and processing quality control areas. During this phase, your account manager will monitor the progress to make sure your materials are cataloged and processed according to your specifications and that your expectations are met. With the final Day to Day Maintenance Phase, your account manager will monitor all aspects of your account and keep the lines of communication open so issues can be immediately resolved. CUSTOMER SERVICE At Brodart, the sale does not end with delivery of the product.We value an ongoing, supportive relationship with your library. Your Brodart team will provide top quality customer support during the contract. Upon contract award, an account manager will be selected from the Key Brodart Personnel list below,who will handle account set-ups and answer any day-to-day questions you may have concerning your account. That individual is available by calling Brodart's toll-free number 800.474.9802 or at their personal e-mail address. Our Sales Representative, Kris Anderson, will offer support and handle situations best served by a personal visit.You can reach Kris by calling 800.233.8467,ext. 6379 or e-mailing Kris.Anderson@brodart.com. The list below also includes very experienced support staff that may be assisting with services chosen by Glendale Public Library. Contact your account manager immediately to resolve any inquiries or issues. They will escalate the issue as 3 Brodart Co., Books&Library Services needed and involve the sales representative and/or members of management when necessary,depending on the nature of each issue. We pride ourselves on our 24-hour response time. Brodart's average turnover rate in 2016 is 28%. This includes all areas within the company. Many of the individuals that will be working closely with the Glendale Public Library are included on the list of key Brodart personnel and as you can see they have been with the company for many years. There are no outside firms needed to complete Glendale Public Library's Scope of Work. 4 Brodart Co., Books&Library Services KEY BRODART PERSONNEL Customer Support Staff Kris Anderson M.L.S. -Library Science, University of Pittsburgh B.S.-Education,Slippery Rock State University • Sales Representative, Brodart Books&Library Services(2006-Present) • Automation Consultant(1997-2006) • Manager, Data Services(1991-1997) • High School Librarian(1984-1991) • Over 20 years working in libraries and technology • Kris is available locally to assist as needed. She prides herself on being available and responsive,working directly with the library as needed. Kris brings a wealth of knowledge,with over 20 years of experience in libraries and in educational sales. Prior to library sales Kris was a high school librarian in Pennsylvania,where she participated in automating school libraries for "Access PA." After moving to California, Kris began her sales career in providing library automation services and software to the K-12 market. Barb Fritz B.S.—Lock Haven University • Customer Care Supervisor/Project Manager(July 2011 —present) • Compleat Services Customer Care Group Leader(March 2007-Present) • Project Manager,Compleat Services(March 2001-March 2007) • Cataloger, Compleat Services(1997-2001) • 19 years with Brodart • Barb is responsible for providing superior customer care through the daily supervision of our Customer Care Associates. In her previous experience as Compleat Services Project Manager, Barb assumed the responsibility for profiling and setup of our new accounts. As a Compleat Services cataloger, Barb worked on approximately 25 accounts providing both ongoing and opening day custom cataloging services. Barb has also been on-site for the delivery and shelving of several opening day collections. Denise Breen Glen Oaks Community College, Centreville, Michigan • Account Manager, Compleat Services(September 2009-Present) • Technical Product Support Associate, Books&Automation(July 2007-September 2009) • 9 years with Brodart • As a member of the Compleat Services Team, Denise is responsible for monitoring service and quality, as well as day-to-day maintenance of Compleat Sery accounts. She works closely with all production areas to guarantee excellence. Denise's previous role as a Technical Support Associate offers her insight into the customer's use of complex EDI, 9XX and FTP workflows, as well as in-depth knowledge of Brodart's web-based ordering products. Tina Jodun • Account Manager, Compleat Services(October 2007-Present) • Cataloging Services Librarian Assistant, Compleat Services(June 2006-October 2007) • Cataloger, Compleat Services (1996-2006) • Processor(1994-1996) • 22 years with Brodart • As a member of the Compleat Service Team,Tina is responsible for monitoring service and quality, as well as day-to-day maintenance of Compleat accounts. She works closely with all production areas to guarantee excellence. Tina's experience in custom cataloging gives her an advantage in understanding her customers'cataloging needs. 5 Brodart Co., Books&Library Services Michele Harvey • Project Manager/Cataloging&Processing Implementation Engineer(2011-Present) • Manager of Customer Support, Compleat Services(1995-2011) • Project Manager, Compleat Services(1990-1995) • Administrative Assistant to Books Marketing Manager/Administrator of Collection Development Services(1986-1990) • Administrative Assistant to Books Production Manager/Manager Bookstore(1980-1986) • Administrator, Government Contracts(1979-1980) • Acquisitions Department(1978-1979) • Receiving Department(1977-1978) • 39 years with Brodart • A member of the Compleat service team since its inception, Michele has worked on more than 200 opening day collection projects coordinating setup, programming, scheduling, reporting and delivery requirements. She currently oversees the installation, service and customer relations for all of our accounts receiving custom cataloging services. Collection Development Brendae Keith • Manager—Collection Development& Data(2014—Present) • Supervisor-Collection Development&Data(2012-2014) • Collection Development Project Specialist(2010-2012) • Technical Product Support Associate(2006-2010) • Senior Administrative Analyst(2005-2006) • Sales Support Manager(2004) • Pricing&Contracts Analyst/Sales Administrator(2000-2001) • Sales Administrator(1997-2000&2001-2004) • Jr.Accountant(1993-1997) • Researcher(1991-1993) • 25 years with Brodart • Brendae's technical, administrative and analytical skills help keep collection development running smoothly by coordinating projects and work assignments, streamlining processes and taking care of the billing and record keeping. She serves as a resident expert in our external(Bibz.com)and internal(Oracle and BCDS—list production)software products and is actively involved in ongoing software development,testing,training and documentation writing. Project Managers Julie O'Connor M.L.I.S.-Wayne State University, Detroit, MI B.A.-Communications, University of Michigan,Ann Arbor, MI A.S.-Arts,Delta College, University Center, MI • Collection Development Project Librarian (2004—Present) • Library Volunteer, Redford District Library, MI (2003-2004) • Library Student Assistant, Delta College Library, MI (1992-1994) • 10 years with Brodart • Since joining Brodart,Julie has successfully managed numerous opening day collections, ongoing vendor selection projects, as well as special projects. She has nearly 50 opening day collections under her belt, totaling$13.5 million with budgets ranging from $35,000 to$1.7 million. She also serves as project manager for four ongoing vendor select accounts totaling $1.9 million. With this experience, she has become particularly adept at seamlessly transitioning an opening day collection into ongoing selection. In addition to her project management,Julie selects materials for opening day and ongoing collections and performs collection analysis. She also was the main developer of our ongoing Spanish language book program for public libraries. 6 Brodart Co., Books&Library Services Currently she keeps on top of Literacy issues so that Collection Development can better meet library needs. Rebecca Roupp A.A.S.—Bucks County Community College • Collection Development Project Manager(2015-Present) • Paraprofessional—Collection Development(2013-2014) • Inside Sales Representative(2006-2013) • Customer Service and Account Management in other industries(2004-2006) • 10 years with Brodart • While Becky has worked in other industries, there has been nothing that has captured her heart like public libraries. Since 2006 Becky has worked with public, school, and academic libraries, which has given her a great background in understanding the varying needs and workflows of the libraries we serve. She utilizes that knowledge in overseeing our TIPS and FASTips products,as well as special projects including opening day collections. Becky also facilitates collection development training sessions for our customers, sales team and internal staff. Laura Young B.A.—English,Austin Peay State University M.A.—English,Austin Peay State University M.S.—Information Science, University of Tennessee • Collection Development Project Librarian (2016-Present) • Cataloging Services Librarian,Compleat Book Sery(2008-2016) • Reference Assistant, Hodges Library(2006-2008) • Teaching Assistant, School of Information Science(2007-2008) • 8 years with Brodart • Working with libraries comes naturally to Laura,from her experience working with patrons at the reference desk in an academic library to working with public libraries on both opening day collections and day to day ordering. She has learned the art of meeting diverse patrons' needs and looks forward to helping libraries do that each and every day. She understands the challenges facing librarians trying to balance a collection with patron-driven selections as well as staples that people have come to expect from their public library,and her additional cataloging knowledge gives her a unique insight into what it takes to get a book from selection to delivery. Stephanie Campbell M.L.I.S—University of Pittsburgh, Pittsburgh, PA B.A.—Journalism, Indiana University of Pennsylvania,Indiana, PA • Collection Development Project Librarian (2016-Present) • Head Librarian, Glenside Free Library, Glenside, PA(2010-2016) • County Service Manager, James V. Brown Library,Williamsport, PA(2004-2010) • Assistant System Administrator, Bradford County Library,Troy, PA(2001-2004) • Assistant Librarian, Green Free Library, Wellsboro, PA(1999-2001) • Reference Librarian, Pennsylvania College of Technology,Williamsport, PA(1997-2010) • New to Brodart • Stephanie has worked in academic, public, and special libraries both large and small, in areas that are rural, suburban, urban, and in locations both fixed and mobile.With nearly 20 years of operations and collections experience, she understands how libraries work and what librarians need. Having worked with Brodart as a customer throughout her career, Stephanie is excited to transition to a consulting role on the vendor side. 7 Brodart Co., Books&Library Services CATALOGING STAFF Marci Hubler B.A. -Russian,The Pennsylvania State University M.S.L.S–Clarion University of Pennsylvania • Cataloging Services Librarian, Compleat Book-Sere(1999-Present) • Project Manager, Compleat Book-Sery(1995-1999) • Cataloger, Compleat Book-Sery(1993-1995) • 23 years with Brodart • Marci is responsible for profiling the cataloging specifications for our new customers and communicating those instructions to our in-house cataloging and programming staff. As a Cataloging Services Librarian Marci directs the ongoing changes in cataloging specifications for 60 custom cataloging accounts. With her past experience as a Project Manager, Marci worked on at least 20 opening day collections and over 30 ongoing accounts during the setup, maintenance, delivery and shelving phases of the projects. Marci also manages the professional and paraprofessional librarian staff. Lynn Knower B.A.–Earth Sciences, State University of New York B.A.–Geography, State University of New York M.L.S.–University of Maryland, MD • Cataloging Resource Professional, Compleat Book-Sery(1996-Present) • Cataloging Technician/Jr. Cataloger, Census Bureau Library, Suitland MD(1994-1996) • Library Technician, General Accounting Office, Technical&Law Libraries/Technical Services, Washington DC(1990-1994) • 20 years with Brodart • As a Cataloging Resource Professional Lynn is responsible for the daily cataloging workflow, service levels and quality for his accounts. He directs a team of catalogers to ensure that his accounts receive the best possible service and quality. He also works closely with our Cataloging Services Librarians to ensure the accuracy of each Library's specifications. He has worked on some 50 accounts during the past 20 years providing both ongoing and opening day collection cataloging services. Toby Schwartzman M.L.I.S.–Rutgers University, New Brunswick, NJ B.A.–Philosophy,Susquehanna University, Selinsgrove, PA • Cataloging Services Librarian(2015—Present) • Collection Development Project Librarian(2014-2015) • Library Intern, South Brunswick Public Library, Monmouth Junction, NJ(2013) • 2 years with Brodart • Toby is a new addition to Brodart, having completed his library training at Rutgers University in 2013.As a public library intern, he gained valuable perspective on the challenges libraries face in managing their collections. He previously served in Collection Development, providing project management services for opening day collections and ongoing selection projects. 8 Brodart Co., Books&Library Services 2.3.3.5 Bibz® Bibz is Brodart's online collection development and ordering tool. Using Bibz's flexible features, you can search and access relevant titles, build your own lists, select the best items for your collections, and place orders online or through your acquisitions system. Our enhanced features allow you to customize your display and manage user access and grid ordering. You can conduct simple or advanced searches quickly and easily within Brodart's title database of more than four million records. Bibz allows you to: Item Search: • By keyword or exact search for title or series • Within a large number of databases and resource lists • Access one or many of the following fields as needed o Title o Format o Author o Descriptors(board book,large type, o ISBN/EAN picture book) o Series o Language o Illustrator o Age or grade range o Biographee o Reading program and level o Subject o Publication date o Publisher o Review journals,including number of o Availability(print and stock status) reviews and issue date o Broad classification o Demand level o Dewey or Library of Congress o Price range classification Bibz &omit tn0u41 ► 1100614ft pap.».'pyr,.moi-GK CATIPROC Worm owes sw.a,wwe.ts.IMAPEtra11 hwr.: MO IMMO learess MOM itobet“.. wess DaYW ess Resewaslifils iitiDtyygMra' lw.,a.a.esu.w .s� wa.atiawrs.k. ® It«.awa j �aRRwaesawam..cAamrusp *I siruarei "wasmar MOD errwe.er.uwRe e.rp.a..a•.«b. _ r.,w.. rw.aa.o.<. r ro.aap ..aro x' DwMamime rsn r SWAM r i.., r fa*.. r,wnuo. r Room. wba.P Dia-ate. r .41 11 Access: • Basic bibliographic information and enhanced selection data o Title o Series o Author,illustrator,editor o Library of Congress card number o Publisher o Demand level o Publication date o Print run o ISBN-10 and ISBN-13 o Source citations for bibliographies,starred o Format reviews,and awards o Availability(print and inventory o Subject headings status) o Reading programs with reading level o Cover image o Discounted Price o Physical description o Other descriptors(e.g.large type) o Age and grade range o Dewey and Library of Congress classification o Language g Brodart Co., Books&Library Services • Annotations plus full-text reviews from ten journals • Custom lists provided through the TIPS, FASTips and Collection Builder services • Specialty lists built for public libraries • Your library's holdings by ISBN • MARC records • Order History to view item status Build: • Your own selection lists and orders • Selection lists to be shared with others in your library • Local notes for others in your library to see Manage: • All selection lists, including shared and special • User access,determined by your administrators • Prevention of duplicates according to your preferences • Grids—create templates and revise at your convenience Order: • With grids reflecting your branch/location codes, collection codes, item types, and funds • Directly via the Web • Import records into your ILS for EDI ordering • Access the order history for all of your accounts Additional Functionality Sort sequence: Titles in search results and lists default to Title/Author sequence and can be resorted according to your preference. Duplicate checking: Bibz provides automatic duplicate checking against all your lists and orders. Icons indicate whether the title is in another list or on a submitted order. In addition, these icons link directly to Duplicate Detail screens. Duplicate check options are also available when adding a title to a list. The user can set the preference for the level of duplicate checking(e.g. do not alert on duplication, check for duplicates in the target list by ISBN, check for duplicates in all lists by ISBN, etc.). In addition to these features, it is also possible to check duplicates for an entire list. Administrative functions: Users can be designated as administrative or non-administrative. Administrative users are empowered to: • Create and remove users and assign new passwords • Grant user access privileges for assignment of accounts/processing profiles, branches,and funds,as well as order submission • Create families and assign membership in those families • Set grid values and create grid templates, assigning them to specific users MARC record options: Records may be downloaded for orders according to your needs. Save them to your local computer or deliver to your ILS FTP site. Our flexible MARC mapping tool enables us to customize your on-order bibliographic records and item records. Order History:Access all of your orders submitted to Brodart, regardless of the order source. A summary is provided indicating item status. Orders may be searched and sorted to provide quick reference of specific details. Each order can be opened to show title level detail with current status information such as shipped, in process, back ordered, cancelled, etc. 10 Brodart Co., Books&Library Services B I ^/ZSign Out Quick Search HONE), LISTS tom) usarsc; o€ Search Type: 8r Orders 1"'Tides Smelt Teeth hithift Isom&AL Tiles: 176 Cam 7 Search Per ISdeet .__.. _.. I., Qtreadtp Otleat1 6 Sipa& 189 0 beat List 53,801.65 Date: ID*y Past 120 Dews !• I_ '�° b.Process: 0 kat Net 52,97.8.55 Deserve& 0 VAS: $0.00 hens Were Falai Otter: 0 AIR: 54.00 [2I NTP: 0 +twi.'Denude Pad • AMY Oil 0 Ti 52,9'25.55 *�4. YlOat aaerfadV'OwnerA. ProuuetA reeky '151.11 15Hryrcd arm iGsies4 ladles* -I arder,Order No. Status POleumberA Order Type.A Order Source Ai AVProcessalg':On Order taeaerved Tptt4Pflce FEB28ORDERFOR0240 a 02211.012 103012012 +TESIL'SER ' ltemsOaly 175 168 0 85 65183 CLOSED 0240Endt knee Schulte EBOOKS Other 1/5 0 0 0' S2 645051 A30912052 106032012 k s jltmeOaly ,'.1r- -__21 01 ..- 1643246 CLOSED 0240-Eby-Aare E-mail 21 0; 41 0 S283.5 Access to Bibz with unlimited users and full-text reviews is offered free of charge to Glendale Public Library for the term of this contract. Your Sales Representative, Kris Anderson,will provide Bibz training as needed for your library staff.You can contact Kris by calling 800.233.8467,ext.6379 or e-mailing Kris.Anderson@brodart.com. Temporary Access to Bibz.com: http://www.brodartbooks.corn Username: GLENDALEBID Password: GLENDALEBID Please note: Bibz will display correct discounted prices when the contract has been awarded and an account has been set up. Polaris Interface Brodart has long standing relationships with every major integrated library system, including Polaris. We have well established acquisitions and cataloging interfaces which have enabled us to provide cataloging and processing for some of the largest libraries in the United States. Our interfaces include: • Collection Development Services—Brodart's selection lists can be loaded into Polaris • Acquisitions—We can receive orders created in Polaris and provide EDI order acknowledgements. On-order records are available via Bibz and can be uploaded to Polaris with or without 9XX order information. • Cataloging Services—Brodart works successfully with the Polaris cataloging modules, including creation of MARC records and holdings tags formatted to the specifications of the Polaris system. • Invoicing—Electronic invoices are available for orders submitted through Polaris. Reports When the library submits a purchase order as an EDI business transaction they will receive an EDI acknowledgement and EDI invoice. In addition the library may also receive the following reports. Confirmation Report Confirmation of titles ordered can be supplied to the library when orders are entered.The Confirmation Report will include the author/editor, title, ISBN, list price, discount, extended price,and status(not yet published,out of print, must order direct)and is available via e-mail or FTP. The confirmation reports are generated by account number, and titles will be arranged alpha by author or by title. Orders transmitted via EDI will receive an EDI acknowledgment within an hour stating the status of each item ordered. Web site orders transmitted through Bibz, Brodart's online collection development and ordering tool, will receive same-day order status information. 11 Brodart Co., Books&Library Services On-Order Title Status Report Brodart offers a number of options for receiving order status information. The Order History tab in Bibz allows the library to access not only orders that have been submitted through Bibz, but also orders submitted to Brodart via EDI,telephone,or any other order method. A summary is provided indicating current status(entered, booked or closed). Orders may be searched and sorted to provide quick reference of specific details. Each order can be opened to show title level detail with current status information such as shipped, in process, back ordered, cancelled, etc. This can be used in place of or in conjunction with confirmation, status and cancellation reports. If preferred,the library can receive order status information via Brodart's On-Order Title Status Report. This report will identify,by account number,the status of all titles on order. This report includes the ISBN, quantity ordered, author,title,customer purchase order number, list price and order date. The On-Order Title Status Report is available weekly,monthly, or upon request via e-mail or FTP. Cancellation Reports Brodart will notify all libraries of cancellations on a title-by-title basis. The Cancellation Report will include the ISBN, quantity ordered, author,title, list price,purchase order number, and the reason the title was cancelled. Cancellation reports are available weekly or monthly via e-mail or FTP. Packing Slips Brodart's packing slip,which includes the title, author, ISBN, quantity shipped, customer purchase order, and list price of each item, is packed in the last carton of every shipment.The carton indicates that a packing slip is enclosed.This packing document shows a control number,which can be matched with a corresponding invoice. Invoices We offer a number of invoicing options: • an invoice to match every packing slip • a consolidated daily invoice • a consolidated weekly invoice • a consolidated monthly invoice Our invoices can be arranged alphabetically by author or alphabetically by title. Invoices include the account number, "bill to", "ship to", title, author, publisher name, publisher code, quantity, list price, discount, unit price and extended price as well as your purchase order number. The invoice also shows a control number,which can be matched with a corresponding packing slip. Cataloging and processing charges can be either billed on a separate invoice or listed on an item invoice as a separate line item. Invoices are available electronically via e-mail, FTP or Bibz.com. Invoices can be searched on Bibz.com using different criteria such as, date range, invoice number purchase order number, ISBN. Invoices can then be viewed and printed. EDI formatted invoices are available for orders sent to Brodart in an EDI formatted purchase order transaction. Our payment terms are net 30 days from the date of the invoice. Samples of these reports in paper format have been included as Exhibit I. 12 Brodart Co., Books&Library Services CATALOGING, PROCESSING AND COLLECTION DEVELOPMENT SERVICES COMPLEAT BOOK-SERV®CUSTOMIZED CATALOGING&PROCESSING Innovative library professionals everywhere are looking for more practical ways to get materials into the hands of patrons, and that's exactly where Compleat Book-Sery can help. With Compleat Book-Sery you will receive a range of services that includes an installation team to help you establish your specifications, a number of cataloging and processing options tailored to meet your needs, and a dedicated team of catalogers, processors and account managers. Brodart is a pioneer in customized cataloging and item level processing, providing libraries with shelf-ready material since 1958. Our professionals can ship material to your library quickly and efficiently, catering to your specific needs. Brodart's cataloging service, Compleat Book-Serv,will provide full-level MARC cataloging and item records for every title ordered. Shelf-ready processing will be customized following the library's specifications. Brodart will access the Glendale Public Library's Polaris database via Z39.50. Our cataloging workflow starts with Brodart searching your Polaris database to determine if a matching bibliographic record is present. If a matching bibliographic record is found in your database, Brodart will use Z39.50 functionality to save the record to a local file. An item record which meets your item holding data requirements will be created for items being added to the collection. If a matching record is not found in your database, we will provide an LC or Brodart MARC record which will be modified and upgraded to meet all Glendale Public Library's local cataloging practices.An item record which meets your item holding data requirements will be created for items being added to the collection. After cataloging has been completed, all bibliographic records with item holding data will be saved to files which will be available to the library via FTP or email. An email notification will be sent to library personnel so the records can be retrieved and loaded into Polaris. These files will be posted once a day. In addition, Brodart will update your holdings to OCLC. Utilization of Compleat Book-Sery is based on a$200,000 annual minimum commitment. Brodart Cataloging Standards You can be assured that you will always receive full-level, high quality cataloging records for your material. We base our descriptive cataloging on Anglo-American Cataloging Rules, 2nd edition revised (latest update)and accompanying Library of Congress Rule Interpretations, and RDA and the accompanying Library of Congress-Program for Cooperative Cataloging Policy Statements(LC-PCC PSs). In addition,we use Library of Congress Subject Headings, latest edition, Dewey Decimal Classification, 23rd edition, MARC 21 specifications and Guidelines on Subject Access to Individual Works of Fiction, Drama, Etc, (GSAFD, 2nd Edition). We adhere to the Library of Congress rules for both MARC format and authority control. RDA Practice When an RDA record is available,we accept and modify the record according to RDA;when an AACR2r record is available,we accept and modify the record according to AACR2r. When both an RDA record and an AACR2r record are available,we will choose the RDA record and modify the record according to RDA. If no record is available,we catalog according to RDA and retain the RDA record even if LC later catalogs that same title. Cataloging and Processing Workflow Our processing workflow begins with picking an item from our stacks area. Next, the order arrives in the cataloging department and is directed to a cataloger who specializes in Glendale Public Library cataloging. After all cataloging and item records have.been completed, label sets are printed and the orders are sent to our processing department,where barcodes, stamps,jackets,theft detection, and all other labels are applied. 13 Brodart Co., Books&Library Services As with cataloging, your orders are directed to a processor who specializes in your library's processing. The processor will apply all appropriate materials according to your specifications. Our automated conveyor system uses state-of-the-art technology to transport and manage orders through the production area. This warehouse management system monitors the status and location of every order at every moment throughout the process, minimizing errors and maximizing service time. Quality control checks occur throughout our process to make certain your specifications are met. Brodart goes to great lengths to ensure the accuracy of our cataloging, linking and physical processing. Within the cataloging department 10-25%of all output is routinely checked for accuracy. Our goal is to ensure that our catalogers have a full understanding of your specifications and local practices and are always informed if your specifications are changed. Another quality control team is responsible for the physical processing and accuracy of items ordered. There are many quality checkpoints throughout our process, including picking,title checking, stamping, jacketing, labeling and packing. Our process checks the accuracy of all orders, invoices and accounts receivable postings. Again, our goal is to be sure that your specifications are interpreted correctly and that all staff members are properly trained on the Glendale Public Library's requirements. COLLECTION DEVELOPMENT SERVICES Collection Builder®Custom Selection Lists Brodart has identified more than 400 recommended bibliographies, review journals, and other sources, and has indexed them in our up-to-date title database. This extensive resource enables us to produce custom selection lists for a wide range of collection development needs such as collection building in specific areas, coordinated replacement ordering, or planning opening day collections. • These comprehensive selection lists present the titles in shelf-list order for a systematic approach to collection development. • Each citation on the selection list includes call number, author, title, publisher, date,price, ISBN, bind, descriptors, media, age range,title status, review citations, and the sources which contain the title. • It is easy to review the titles, make your selections, and mark the orders right on the list. • To request a selection list, tell us the subject to be covered, age levels,types of bindings, publication dates, and other pertinent information.We may provide a profile to walk you through the process. • Prepared selection lists are typically delivered within one week. These custom selection lists are provided free of charge in Bibz to active Brodart customers with the understanding that any titles ordered from these lists are to be ordered from Brodart. TIPS® TIPS(Title Information Preview Service)is designed to help your library streamline its ongoing selection process.We identify new titles,gather all pertinent information on those titles,eliminate duplicates,and present you with regular lists of new titles to consider for your collection. Three levels of TIPS are available to accommodate your specific needs. We do the legwork; you make your selections. These profile elements,chosen specifically to meet the needs of libraries, allow you either to create a profile that mimics your current title identification and list-building process OR to explore new approaches to the collection-building process. In other words, if you currently compile lists from multiple journal reviews,we can do that for you. Or, if you would like to expand the number of sources from which you draw titles,we can monitor new titles by publisher, series, author, or illustrator. Silver TIPS Monthly lists of the most popular titles delivered to your online account free of charge for Brodart customers. Full-text reviews are provided when available. 14 Brodart Co., Books&Library Services Silver TIPS Program Descriptions CHILDREN'S Board Books for Libraries • Formats appropriate for public library use in terms of size, shape, and materials • Selected by our children's buyer • Most titles due for publication within next two months Top Children's Hardcover Titles • Popular and high-quality books for children through age twelve • Emphasis on picture books, but nonfiction,fiction, and graphic novels also included • Seasonal coverage for holidays plus one topical backlist each month • Most titles are one month prepublication Top Children's Paperback Titles • Best new releases for children through age twelve • Many reprints of popular hardcovers, but also includes paperback originals,especially popular series • Emphasis on titles classed as Easy, but also includes fiction and nonfiction • Most titles one month pre-publication or current month of publication Children's KidSafe Graphic Novels • Graphic novels that have been reviewed book-in-hand or online and judged suitable for children through age twelve • Titles are both popular and high quality • Includes manga and other series, plus important single titles and nonfiction in a graphic format • Includes a range of publication dates due to book-in-hand review requirement Fresh Reads for Kids • Forthcoming titles from children's favorite authors • Primarily picture books and fiction, with some easy readers and nonfiction included • Hardcover, reinforced, and library editions, as well as paperbacks • Publication dates from the current month up to three months pre-publication TEEN Top Teen Hardcover Titles • Popular and high-quality titles for middle school and high school readers(age ten and up) • Emphasis on fiction, particularly science fiction,fantasy, and horror; also includes nonfiction for recreation and school support • Selected high interest/low reading level titles and graphic novels • Most titles are one month pre-publication Top Teen Paperback Titles • Best new releases for middle school and high school readers(age ten and up) • Many reprints of popular hardcovers, but also includes paperback originals,especially popular series • Emphasis on fiction, but some nonfiction and graphic novels included • Most titles one month pre-publication or current month of publication Teen KidSafe Graphic Novels • Graphic novels that have been reviewed book-in-hand or online and judged suitable for ages ten and up • Titles are both popular and high quality • Includes manga and other series, plus important single titles and nonfiction in a graphic format • Includes a range of publication dates due to book-in-hand review requirement • Graphic Novel Reads for Teens • Popular graphic novels for ages ten through nineteen • Incorporates Teen KidSafe but expands the selection with other titles suitable for tweens and •teens • Includes manga and other series, plus important single titles and nonfiction in a graphic format 15 Brodart Co., Books&Library Services • Titles may be up to four months pre-publication ADULT Popular Reading Blockbusters • Hardcover titles that no public library can be without! • Adult fiction and nonfiction from the most popular authors or on hot topics • Titles with large print runs and heavy publisher promotion • Three to four months prepublication Top Adult Hardcover Titles • High demand adult popular reading • Fiction and nonfiction from top-selling authors plus titles from promising first novelists • Selected movie tie-ins and graphic novels • Includes Blockbusters(available separately above)plus other titles to round out genre interests • Three to four months prepublication Top Adult Paperback Titles • The best upcoming paperback titles for a popular reading collection • Emphasis on high demand authors and titles, including titles that were New York Times Bestsellers in hardcover • Mostly fiction but some nonfiction included • Includes both originals and reprints,trade and mass markets • Most titles one month prepublication UrbanFix • Urban fiction(aka street lit)for the adult collection • Emphasis on African-American characters in an urban setting • Includes titles with sex, violence, drugs and strong language • Primarily trade paperback but some hardcovers and mass markets included • Most titles from current month up to two months pre-publication Christian Fiction • Christian Fiction for the adult collection • Emphasis on Evangelical Christian fiction; also includes Urban Christian • Hardcover and trade paperback bindings • Publication dates from current month up to four months pre-publication Specialty Programs Large Print TIPS • Extensive list of large print offerings from all the major publishers • Most titles are adult fiction, but adult nonfiction and some titles for young readers also included • Most titles are two months prepublication Picks for Public Libraries • Practical adult nonfiction that is not likely to be reviewed • Hardcovers and paperbacks on topics such as computers, math, health, business,weddings, pet care, and more • 125 to 150 titles per month chosen by our experienced staff • Most titles one month prepublication Graphic Novel Reads for Adults • Popular graphic novels for intended for an adult audience • Includes manga and other series, plus important single titles and nonfiction in a graphic format • Most titles one to three months pre-publication SPANISH Top Spanish Titles • The best fiction and nonfiction for native Spanish speakers • Titles from offshore and U.S. publishers • Focus on international authors, but also includes translations of popular U.S. titles 16 Brodart Co., Books&Library Services • Publication dates vary from two months prepublication to six months post-publication(but recently available for U.S.distribution) Adult Spanish TIPS • Recommended Spanish language fiction and nonfiction • Titles from offshore and U.S. publishers; originals and translations • Focus on fiction and practical nonfiction in hardcover and paperback • Includes Top Spanish Titles(available separately above)plus others to expand the selections • Publication dates vary Children's&Teen Spanish TIPS • Recommended bilingual and Spanish language titles for preschool through high school • Titles from offshore and U.S. publishers; originals and translations • Focus on picture books and nonfiction, but also includes fiction, board books, and graphic novels • Publication dates vary AUDIO Top Spoken Word Audio Titles • New releases from popular authors • Focus on high demand titles with bestsellers and various fiction genres; some nonfiction included • Most titles are for adults, but select children's and teen titles included • Compact disc(both regular and MP3)and Playaway formats; more unabridged than abridged; retail editions with some library editions included • Most titles two to three months prepublication Spoken Word Audio Playaways • All new titles available in Playaway format • Adult and children's; fiction and nonfiction • Publication dates of original titles vary Gold TIPS Customized title lists, delivered to your online account weekly,twice monthly, or monthly. Transform Silver TIPS lists into Gold by specifying parameters such as publisher, author, series, subject category, and format. For example,you want the Large Type Fiction list but with titles from Thorndike excluded. Or, you want Children's Nonfiction, but only certain Dewey ranges. Diamond TIPS Brodart's hallmark TIPS. Review-based, custom profiles for title lists with full-text reviews delivered to your online account weekly,twice monthly, or monthly. Upgrade any TIPS list to Diamond by combining any other parameters with specific review journals. There is no limit on the number of review journals per profile. For example, you want a Teen Fiction profile based on Booklist, School Library Journal and VOYA plus a list of authors. Or, you want an Adult Nonfiction profile that includes Library Journal, Publishers Weekly,and Picks for Public Libraries. Journals available: Booklist(includes online reviews) BookPage(includes online reviews) Bulletin of the Center for Children's Books Horn Book Kirkus Library Journal(includes online reviews) Library Journal Prepub Alert Publishers Weekly(includes online reviews) School Library Journal(includes online reviews) VOYA (includes online reviews) TIPS lists are available on a subscription basis to Brodart customers. TIPS pricing is included for your review. 17 Brodart Co., Books&Library Services Pricing for TIPS Profiles(Profiled Selection Lists) Silver TIPS No Charge Gold/Diamond TIPS Up to 3 customized profiles for$100/month Up to 8 customized profiles for$200/month Up to 15 customized profiles for$300/month Online TIPS lists Lists posted to your Bibz account No Charge Paper TIPS lists $15 per copy Note:Standard delivery method is Priority Mail(United States Postal Service). Other delivery methods are available for an additional fee. FASTips® Brodart offers standing orders for popular adult and youth fiction and nonfiction through FASTips (Frequent Author&Series TIPS). The profiling is very flexible and can accommodate unique needs. Most FASTips orders are based on author or series lists. Brodart offers the following lists to assist the library; however,these are not closed lists and the library can add authors or series as needed. • Adult Authors—African-American and Urban Literature • Adult Authors—Fiction • Adult Authors—Inspirational • Adult Authors—Nonfiction • Adult Series—Fiction • Adult Series—Graphic Novels • Adult Series—Nonfiction and Biography • Adult Series—Travel Guides • Children's Authors • Children's Series—Chapter Books • Children's Series—Easy Readers • Children's Series—Fiction • Children's Series—Graphic Novels • Children's Series—Nonfiction and Biography • Children's Series—Picture Books and Board Books • Teen Authors • Teen Series—Fiction • Teen Series—Graphic Novels • Teen Series—Nonfiction and Biography Other sources such as starred reviews, bestseller lists, and Brodart programs can also be used for FASTips automatic orders. Special collection areas that can be covered by FASTips include board books, large print, browsing paperbacks,travel books, and Spanish. The library would first select the authors, series, or other criteria desired. Then they would set other parameters for the automatic order including format(bind preference), classification,age range, material types, and maximum price. The library would also set the timeframe for ordering. Three months prepublication is the current standard. Orders can be prepared by Brodart and delivered to the library via Bibz.com with grids applied for branch, quantity, and other grid values. Brodart can submit the order via Bibz.com or share the list to library staff for review and modification if needed. Orders can then be submitted via Bibz.com or downloaded as MARC files for import into your ILS for EDI ordering. After the orders are submitted,they are visible with status information through the Order History tab of Bibz.com. Additional reporting can be arranged through your Customer Care Associate. There is no charge for FASTips automatic order profiles. 18 Brodart Co., Books&Library Services CONTINUATIONS Brodart's Continuations Service is designed to meet your complete reference and serial titles needs. You receive prompt, accurate fulfillment and because of our extensive coverage, your need to research hundreds of titles each year is eliminated. • Brodart maintains constant communication with over 45 thousand publishers and distributors. Our title file is updated daily, ensuring that the title status information you receive from Brodart's Continuations Department is the most up-to-date available. • Serial maintenance is made easier when you use our free monthly status reports and skilled personal assistance. And to simplify establishing a standing order account, we offer you a full range of transition services. • The Continuations Department personnel are dedicated professionals who are knowledgeable about all aspects of the Continuations Service. They take pride in providing prompt and accurate responses to any questions. Each library is assigned their own Continuations Consultant. That individual will stay in close contact with the responsible person at the library to ensure optimum service. • Brodart's Continuations Service offers an Alternate Year Program,which can be tailored to meet your library's needs. You may receive books as frequently or infrequently as desired. • You may add new titles to your standing order or adjust existing orders at any time. Our files are updated daily in order to provide you with prompt, accurate service. All cancellations are effective immediately upon receipt by the Continuations Department. A monthly status report is supplied to you at no extra cost so you may quickly and effectively monitor your standing orders. This report lists every series and serial on your standing order. Editions or volumes on order or recently shipped titles are listed accordingly. Publications which are delayed by the publisher show a status of"on order." Brodart's Continuations.Department automatically contacts the publisher in the case of"on order" materials to assure timely delivery of these items. As a Continuations customer, each month you will receive an electronic newsletter reporting the latest updates in title/bind changes, series discontinued, series completed and items to be ordered directly from the publisher. The newsletter keeps you informed about any changes that would affect your standing order. TitleQueue.com, Brodart's online Continuations tool, gives access to account details regarding subscriptions to serials and series. You can search for titles and update subscription information to add standing order titles or change current settings. You can also access order confirmations, report claims and request additional copies of invoices. There are many search options, including ISBN, title, series title and publisher. There is no charge for Brodart's Continuations services. OPENING DAY COLLECTION SERVICES Brodart has provided over 400 libraries with opening day collection services since 1986. Our Compleat Book services are designed to manage every aspect of an opening day collection project. This service includes selection lists,acquisitions, MARC cataloging with item level records and physical processing of materials all customized to the library's specifications. In addition, Brodart can supply a full range of management reports, provide insured storage, and offer numerous sorting and shelving options along with prompt delivery including an on-site Brodart representative to assist as needed. With Compleat Book-Sery you will receive a range of services that includes an installation team to help you establish your specifications, a number of cataloging and processing options tailored to meet your needs, and a dedicated team of catalogers, processors and account managers. Here's how it works: Upon award of the contract, Brodart will assign an installation team to your project. The installation team will assist the library with developing a comprehensive project plan and coordinating each phase of the opening day collection project. The team will include a project manager, a collection development librarian, a cataloging services manager and if needed, an acquisitions specialist. As soon as Brodart's proposal is accepted,this team will schedule a meeting with the library to review the project schedule and to begin finalizing the collection development, acquisitions, cataloging, processing and automation 19 Brodart Co., Books&Library Services profiling. Your project manager will work closely with the library staff throughout the set up phase of the project, creating the project schedule, profiling the library's specifications and completing cataloging, processing and automation testing. Once the library has approved testing, an account manager will assume the day- to-day management of the project. Your account manager will be responsible for processing project orders, maintaining management reports as well as the project schedule and coordinating the details of production and delivery. Your cataloging services manager is responsible for all MARC and item record content. During the profiling meetings your cataloging services manager will have many questions about your local cataloging and classification practices. Once profiling is completed, your cataloging services manager will train our internal staff on your account and will remain your first point of contact for all cataloging issues. Your collection development librarian will provide assistance and guidance in finalizing the collection profiles, including the development of the collection ratios. A schedule will be developed for producing your selection lists and returning orders. During the profiling meetings, a project schedule will be developed to outline a plan for all aspects of the opening day collection. Pricing for opening day collection materials purchased would be in accordance with the pricing outlined in the sections above for discount percentages, processing and cataloging and database creation. Collection Development Services Brodart has extensive experience in providing customized collection development services aimed at fulfilling the core collection needs of new libraries. Brodart's collection development system can provide a wide variety of titles in all subject ranges for all age levels. For adult print materials we cover not only popular, best-selling titles and well-reviewed titles, but also practical nonfiction. Publishers range from the largest corporate bodies to small and literary presses. We provide an extensive range of large type publications. For children and teens we provide recreational reading as well as materials for school support. Graphic novels are increasingly important, and we have a subject specialist on staff who reviews them book in hand and pronounces some of them "KidSafe". We can also provide expert selection of Spanish language materials that are available through normal trade distribution channels. These include titles published originally in Spanish as well as translations of English titles. All titles are evaluated to be sure they are appropriate for U.S. libraries. Selection List Planning A collection development coordinator will be assigned to help you complete Brodart's Collection Development Profile form. This profiling will include a community description with demographics, goals and roles of the new library collection, definitions and descriptions of each collection category, and options for selection list delivery and ordering methods. This information will be used in conjunction with discussion sessions so that Brodart staff can fully understand the needs and goals of the library. As part of the planning process, a list of the categories to be covered will be developed and dates for delivery of each category will be set. Dates for order submission will also be set. Both schedules are jointly developed with the goal of covering all areas of the collection and doing so in a manner that provides adequate time for selection, acquisition, cataloging, and processing of materials. The most common set of lists for an opening day project is: • Picture books • Easy readers • Children's fiction • Children's nonfiction and biography • Teen fiction 20 Brodart Co., Books&Library Services • Teen adult nonfiction and biography • Adult fiction • Adult nonfiction and biography • Children's and Teen Spoken Word audio • Adult Spoken Word Audio Other lists commonly used are: • Board books • Browsing paperbacks for children, teens and adults • Classics • Large print • Computer books(separate from adult nonfiction) • Travel guides(separate from adult nonfiction) Other special lists can be planned and designed as requested by the library. It is now common for a new library to focus on a retail-style browsing collection. Brodart has done several"Deweyless"libraries and can certainly handle that approach if desired by the library. List Design and Sources Brodart staff will describe all the options available for list design and creation. The library's staff can then decide to what degree they want to participate in the process. The library may retain total control of the specifications for each list, delegate this to Brodart, or decide to take a partnership approach. These specifications include such things as age ranges, publication dates,and bindings as well as the sources to be used to create each list. Selection lists are produced from Brodart's extensive title database(over four million records),which is updated on a daily basis with new titles, price, and status changes. This database is indexed by hundreds of awards lists, bibliographies, review journals, lists created by Brodart staff, and lists belonging to other public library customers. These sources can be used in combination to identify available, recommended titles for consideration. There is no limit to the number of sources that can be used for one list. The bibliographies include all the Wilson catalogs, many of the"best books" bibliographies,subject bibliographies, and other special purpose published lists. The library's staff may request that specific bibliographies be added for their use. Awards and notable book lists are also tracked. Examples of awards available for use include, but are not limited to: Children's: • Alex Awards • Boston Globe/Horn Book Awards • Caldecott Awards • Children's Notable Books • Coretta Scott King Awards • Margaret A. Edwards Awards • Michael L. Printz Awards • Mildred L. Batchelder Awards • Newbery Awards • Orbis Pictus Awards • Pura Belpre Awards • Quick Picks for Young Adults • Robert F. Sibert Awards • VOYA's Nonfiction Honor List • VOYA's Top Shelf Fiction 21 Brodart Co., Books&Library Services Adult: • Agatha Awards • American Book Awards • Book Sense Book of the Year • Booker Prize • BCALA Literary Awards • Eisner Awards • Library Journal Starred Reviews • National Book Awards • National Book Critics Circle Awards • New York Times Notable Books • Nobel Prize for Literature • Pulitzer Prize Review journals are particularly useful in identifying the most current titles for selection lists. The review journals currently indexed include: • Booklist(indexed since 1986;full text since 1995; includes online reviews) • BookPage(indexed, with full text 1999 forward) • Bulletin for the Center of Children's Books(indexed and full text since 2002) • Horn Book(indexed since 1986;full text since 1998) • Kirkus(indexed 1986-2009;full text 1995-2009, includes online reviews) • Library Journal(indexed since 1986;full text since 1993, includes online reviews) • New York Times Book Review(indexed since 1992; no full text) • Publishers Weekly(indexed since 1986;full text since 1993; includes online reviews) • School Library Journal(indexed since 1986; full text since 1993) • VOYA(indexed,with full text since 1998). Brodart sources have been developed by Brodart's professional staff over the years. They cover some of Brodart's special programs(e.g. McNaughton adult bestsellers, Brodart's Picks for Public Libraries, KidSafe Graphic Novels)or areas for which we have not found a suitable bibliography(e.g. classics list, biographies of presidents,). Other public library sources include full system holdings files, holdings for specific locations, or holdings in particular collections(e.g.easy nonfiction). These also include orders made for opening day projects and replacement lists jointly developed by client libraries and Brodart. Many of these would be available for use by the library. Other parameters are also available to contribute to the title identification process. These include demand(sales history to other libraries), publication date, publisher, series, author,illustrator, binding or other physical format, classification, subject categories, and age ranges. To assist libraries in identifying authors and series with current appeal and high sales demand, Brodart has developed Author and Series lists for the juvenile, young adult, and adult age ranges. These lists may be used by the library's staff to help identify current authors and series which are in demand by the library's patrons and can be used by Brodart as one criterion to create lists. Identifying the Most Current Titles Brodart updates the collection development system with new sources and review journal issues on a daily basis. New editions of bibliographies are added upon their publication. Awards lists are indexed immediately. Review journal issues(both indexing and full text)are available within 48 hours of release of the hard copy issue. Availability information is also up-to-the-minute. Brodart receives out-of-print and out-of-stock-indefinitely reports from publishers on a daily basis. The title file is immediately changed to reflect that new status. 22 Brodart Co., Books&Library Services The Library's Holdings Files Brodart often receives a copy of a library's existing holdings before any selection lists are run. This database could be used to create a number of selection lists source files. For example,one file could represent the entire system holdings and another could represent the existing collection of this branch. Brodart can use these files to eliminate titles from lists or to show holdings on printed selection lists. Orders can also be placed into a file. Brodart's automated system can eliminate duplicate titles and block titles from showing on more than one list. If there is an existing collection,the profiling discussions will include how this effects the purchasing of new materials. List Design and Content Titles on selection lists are first grouped by age level(children's, teen, and adult), and then by broad subject(easy,fiction, nonfiction). The broad subjects can be further broken down into fiction genres or Dewey ranges as needed. Formats such as large print books or board books are best handled by separate lists. Mass-market paperbacks can be intermixed with other books or pulled out onto a separate list. Out-of-Print and Must-Order-Direct Titles Standard practice is to exclude out-of-print titles on selection lists but to include must-order-direct titles. Must-order-directs can be interfiled with titles available from Brodart or sorted separately at the end of each list. Either way the status field shows the code MOD for must-order-direct. Orders for these titles must be placed with the publisher/supplier, but the materials can be shipped directly to Brodart for processing and storage. Since Brodart provides so many opening day collections, our availability information on retrospective titles is excellent,thereby leading to high fill rates. Format options for selection lists Selection lists will be delivered electronically via Brodart's web based collection development and ordering system, Bibz.com. Excel spreadsheets are available via download in Bibz.com. Initial Selection Lists Initial selections made by the vendor and/or selection lists for the library staff can be supplied within 30 days of completion of the Opening Day Collection profile and receipt of holdings file. Enhanced Selection Services Most libraries opt to have local staff members select from the lists produced by Brodart. However, another option for your opening day collection is vendor selection. Care is taken to ensure that the Brodart selectors understand as much as possible about the community to be served, the roles and goals of the library, and other detailed information about the library's selection policies and guidelines. Selection lists would be created based upon the parameters set by staff, not from some"canned"generic lists used by everyone. Brodart's professional selectors, all of whom have public library experience, would consider themselves to be temporary library staff and select titles just as you would,title by title. Careful consideration would be given to the existing collection and the system-wide collection when new titles are considered, as well. There is an additional charge for this professional vendor selection; please contact your sales representative for additional information. A schedule would be set to allow adequate selection time and supplemental orders. The library staff has the option to review selections and make adjustments before orders are placed, or to simply allow orders to be placed based upon the parameters and careful planning used to create the lists. Cataloging& Processing Options Your opening day collection will be cataloged and processed according to your specifications, invoiced, and either shipped or stored in our warehouse until you are ready for delivery. Pricing for opening day collection materials purchased would be in accordance with the pricing provided on the Price Sheet for ongoing services. 23 Brodart Co., Books&Library Services Project Reports As with Brodart's ongoing services, we can provide a number of reports free of charge to assist the library with monitoring the status of materials supplied by Brodart. Please see section 2.3.3.5 for details on these reports. Storage, Sorting and Delivery Services Auditing Materials in Storage Brodart understands the library may require access to the purchased items in storage to ensure all terms and conditions of the library's contract are met. An audit may be conducted at the library's expense. We request to be notified by phone at least one day in advance. We will be happy to assist the library staff in any way possible. Guarantee for Materials Processed by Brodart Materials for the new library may be stored at our Pennsylvania facility free of charge until the delivery date. As a major wholesaler, our warehouse is designed for storage of items. Sufficient heat and humidity control is maintained to preserve the condition of materials upon delivery. All materials will be fully guaranteed and insured against physical loss, damage, or defect while in storage and until which time the items are delivered to the library. If any items are found to be defective within one year of delivery, a credit or replacement will be issued. Sorting Brodart offers various levels of sorting from approximate shelf order at no charge to exact shelf list order. If more exact sorting is required, pricing can be provided upon request. Shipment and Delivery Processed material shipments will be made by common carrier and will arrive prepaid for inside delivery. The number and timing of deliveries will be agreed upon by Brodart and the library. Each motor freight shipment will be loaded by Brodart staff in such a way as to facilitate delivery. The truck will be arranged using the library's shelving sequence as a guide. The last boxes loaded will be the first, as designated by the library's shelving plan, to be shelved. The items will arrive in boxes, shrink- wrapped on a pallet to insure proper protection during storage and shipping. The described shipping and delivery services are provided free of charge. 2.3.4 INVENTORY AND AVAILABILITY 2.3.4.1 We have enclosed a copy of our publisher listing as Exhibit III. Any publisher not marked"MOD" is expected to have a fill rate of over 85%. 2.3.4.2 All print formats mentioned on the Price Sheet and Appendix A have a fill rate that exceeds 85%. 2.3.4.3 We have enclosed a copy of our list of Spanish publishers as Exhibit IV. 2.3.4.4 Brodart provides a comprehensive range of library books and services to meet your library's needs. Our inventory includes new releases and retrospective titles for adult and children, research and technical materials, large print and small press titles. Our Williamsport, Pennsylvania facility annually manages more than 200 thousand titles representing in excess of five million volumes. Because we have all our resources centralized in one location we can efficiently and effectively process, fill and ship orders. Our automated conveyor system uses state-of-the-art technology to transport and manage orders through the production area. This warehouse management system monitors the status 24 Brodart Co., Books&Library Services and location of every order at every moment throughout the process, minimizing errors and maximizing service time. Items are stocked according to library needs. In the case that an item is not in Brodart's inventory, it can be identified when utilizing Bibt, our online collection development and ordering tool(see complete Bibz details in section 2.3.3.5). Our order fulfillment system places orders with all publishers on a daily basis. In order to provide the fastest possible service to our libraries,we do not require minimum order quantities and we do not accumulate customer orders to meet a minimum order quantity. 2.3.5 PRICE SHEET We have completed and attached section 5.0 as requested. 25 Brodart Co., Books&Library Services BRO CART ATTACHMENTS AND EXHIBITS ATTACHMENTS Authority File Maintenance Attachment A Pre-binding Services Attachment B Third Party Contractors Attachment C EXHIBITS Sample Reports Exhibit Packing Slip Invoice Confirmation Report On Order Title Status Report Cancellation Report Return and Cancellation Policies Exhibit II Publisher List Exhibit III Spanish Publisher List Exhibit IV Brodart's Binding Definitions Exhibit V BRO [ART ATTACHMENT A—AUTHORITY FILE MAINTENANCE Brodart is not bidding on the Authority File Maintenance portion of the contract. 25 Brodart Co., Books&Library Services BRO CART ATTACHMENT B PRE-BINDING SERVICES REINFORCEMENT SERVICES Brodart's BrodartGuard and BrodartConvert reinforcement processes give you guaranteed paperback protection that is fast, easy, and affordable. Paperbacks ordered through Brodart can easily be reinforced or converted to hard covers using either of our affordable techniques. Brodart's in-house service protects your paperbacks without delaying your initial order.Your paperbacks are processed quickly and shipped with the rest of your items, saving you the time and expense of preparing separate purchase orders or receiving separate shipments. Brodart's BrodartConvert service will stretch your book budget dollars by prolonging the life of your paperback books. The process uses the original paper cover of books at least' "thick, laminated onto heavy binder board and rebound with strong, permanently flexible glue. The result is a book with hardcover durability for a little more than the cost of a paperback. BrodartConvert is guaranteed to your satisfaction. BrodartGuard reinforces a paperback book using a 10-mil laminate to increase circulation durability.The one-piece process includes a 2-mil spine section to allow flexibility in movement and prevention of bubbling as seen in similar processes. The crystal clear, 100%optical clarity material and non-yellowing adhesive keeps the cover art attractive and bright. BrodartGuard is guaranteed to your satisfaction. Both BrodartGuard and BrodartConvert processes • are available for paperbacks ordered with or without additional cataloging and processing options. • have been perfected over 30 years of successful use. • are easy to order—simply indicate on your order the paperbacks you would like to have reinforced. • have no minimum order requirements. • feature bindings that are individually handcrafted to ensure quality workmanship. • are guaranteed to your satisfaction. If you receive a book and the bind quality is unacceptable, you may return the book for replacement as long as the book is available from the publisher. BRODARTBOUND BOOKS Turtleback's high-quality bindings significantly extend the life of a book by using the finest materials and processes in the industry. More durable double-fan adhesive or sewn binding replaces the publisher's original binding. The publisher's colorful, illustrated paperback cover is scanned, digitized, and reprinted to produce new cover sheets that are wrapped around heavy hardback board. A lifetime guarantee on workmanship and materials accompanies the binding of every Turtleback book. Turtleback's growing collection of titles contains over 8,000 of the most popular titles for children and adults including Picture Books, Beginning Readers, Chapter Books, Middle Grade, Young Adult, Graphic Novels,Juvenile Nonfiction, Literature,Adult Fiction, Adult Nonfiction, Reference, Spanish. Easily access Turtleback's title collection through Bibz. 26 Brodart Co., Books&Library Services BRO CART ATTACHMENT C THIRD PARTY CONTRACTORS Brodart is not bidding on the Third Party Contractors portion of the contract. 27 Brodart Co., Books&Library Services 3777165EXHIBIT PACKING SLIP SAMPLE BRO Broden Co' CART 500 Arch Street Phone: (800) 233-8467 ( DATE PAGE ) Williamsport,PA 17701-7809 570 326-2461 02/14/2013 1 Fax: (800) 999-6799 'ulunlillu Ship To Acct No. 1234567 ABC LIBRARY 500 ARCH ST WILLIAMSPORT, PA 17701 PACKING SLIP NO.: 102640396000 KIT GROUP: 2 a � � ! Ste tkiter FormatTitle illy c Reference a c ��� Line No Street Date Branch 9780399158124 White, Randy NIGHT MOVES AF-JAN1 $26.95 771990 Wayne 37 Hardcover 1 03/05/2013 Please do not circulate the above title prior to the street date. 9780393081428 Hood,Ann OBITUARY WRITER:A NOVEL AF-JAN1 $26.95 771990 Hardcover 1 14 02/25/2013 9780061990632 Crombie, Deborah SOUND OF BROKEN GLASS:A AF-JAN1 $25.99 771990 Hardcover NOVEL 1 6 9780399161773 Cussler, Clive STRIKER AF-JAN1 $27.95 771990 Hardcover 1 26 03/05/2013 Please do not circulate the above title prior to the street date. Total Qty: 4 Total Units: 4 EXHIBIT SAMPLE 167106 p INVOICE: B2242717 BRO Brodart Co. nft 500 Arch Street DATE PAGE T Williamsport,PA 17701-7809 02/20/2012 1 Phone:(800) 233-8467 Fax:(800) 999-6799 Bill To Acct No. 123456 Ship To Acct No. 0123456 ABC LIBRARY ABC LIBRARY 500 ARCH STREET 500 ARCH STREET VVILLIAMSPORT PA 17701 WILLIAMSPORT PA 17701 Packing Slip No. 102156544000 Terms: Net Due in 30 Days Brodart No. Author BranchList a Ext Price beat No., .. Pub Date - Title PO No. Customer Discount: Charge Format i `: Units Order No: Reference ,;_ Pr1ce Cone /3507591 Picoult,Jodi LONE WOLF:A NOVEL 1 R-TEM 1 $28.00 $15.40 9781439102749 02/01/2012 CR-LM0362 1855513 45.0% Hardcover Atria/Emily Sestier 1 629173 69292 $15.40 13194151 Kellerman,Jonatha VICTIMS:AN ALEX DELAWARE NOVEL 1 R-TEM 1 $28.00 31$.40 978034 712 02/01/2012CR-LM0382 1855521 . 45.0% Hardcover Ballantine Books 1 629173 69300 $15.40 PO Number. CR-LM0362 Subtotal Quantity: 2 Subtotal Units: 2 Item Subtotal: $30.80 13315781 Madder,Mark TEA PARTY PATRIOTS:THE SECOND 1 R TEMM 1 $25.00 $13.75 9780605094374 02/01/2012 AMERICAN REVOLUTION CR-LM0382 1800953 45.0% Hardcover Henry Holt&Comp 1 638984 75878 $13.75 PO Number: CR-LM0382 Subtotal Quantity: 1 Subtotal Units: 1 kern Subtotal: $13.75 Charge Description Units Unit Price Ext Price Cataloging and Processing • 3 $3.85 $11.55 Total Quantity: 3 Total Units: 3 item Total: 344.55 C&P CIS: $11.55 Freight: $0.90 Sales Tax: $4.35 INVOICE TOTAL: 11. 5 • Charge Codes: 'Sr Service Charge, 'C'-Paperback Converted to Hardcover, 'L'-Laminate Reinforced Paperback EXHIBIT SAMPLE CONFIRMATION REPORT BmkBrodart Company DATE PAGE T 500 Arch Street 05/31/2012 1 Williamsport,PA 17701-7809 THIS IS NOT AN INVOICE Phone: (800) 233-8467 (570) 326-2461 Fax: (800) 999-6799 BM To Acct No. 1234567 ABC LIBRARY 500 ARCH ST ABC LIBRARY WILLIAMSPORT PA 17701 500 ARCH ST WILLIAMSPORT PA 17701 Ship To Acct No. 1234567 Cancelled-Item Has Been Cancelled OrdRcvd- Order Has Been Received For Processing Research-Item Is Being Researched Order Source: Bibz Profile#: 106712 Cust Purchase Order#: AD040208 Sales Order#: 44969 Author! Branch/ List/ Brodart No./ Pub Date/ Coll/ Customer Disc/ Ext ISBN/Format Status Title Qty Fund Reference Net Price Price 07516398 Wolfe,Inger Ash CALLING 1 $24.00 9780151013470 05/2008 45.5% Hardcover OrdRcvd[NYP] $13.08 $13.08 08032890 Freeman,Gwen CRAZY FOOLS KILLS FIVE 1 $14.95 9780979996009 05/2008 13.0% Tri Paper OrdRcvd[NYP] $13.01 $13.01 07770588 Spencer-Fleming,J I SHALL NOT WANT:A CLARE FERGUSSON/RUSS 4 $24.95 9780312334871 06/2008 VAN ALSTYNE MYSTERY 45.5% Hardcover OrdRcvd[NYP] $13.60 $54.40 07809271 Siegel,Sheldon JUDGMENT DAY 1 $26.00 9781596922907 05/2008 13.0% Trade Paper OrdRcvd[NYP] $22.62 $22.62 07770502 Gordon,Alan MONEYLENDER OF TOULOUSE:A FOOLS'GUILD I $24.95 9780312371098 05/2008 MYSTERY 13.0% Hardcover OrdRcvd[NYP] $21.71 $21.71 07256175 Bowen,Rhys TELL ME PRETTY MAIDEN 1 $23.95 9780312349431 03/2008 45.5% Hardcover OrdRcvd $13.05 $13.05 Ship To Acct: 1234567 CONFIRMATION REPORT Brodart Company ABC LIBRARY DATE PAGE �nft T 500 Arch street 05/31/2012 2 Williamsport,PA 17701-7809 ®. Author/ Branch/ List/ Brodart No./ Pub Date/ Coll/ Customer Disc/ Ext ISBN/Format Status Title Qty Fund Reference Net Price Price Titles pa Item/Service aq. Price Ext Price Confirmed 6 9 Item Total 9 $137.87 Cancelled 0 0 Cataloging&Processing 9 $0.65 $5.85 Research!Error Items 0 0 Total $143.72 2214564 EXHIBIT I On Order Title Status Notice BRO Brodart Co. SAMPLE ns DT 500 Arch Street DATE PAGE LINN] Williamsport,PA 17701-7809 06/01/2012 1 Phone: (800) 233-8467 (570) 326-2461 Ship To Acct No. 1234567 Fax: (800) 999-6799 JUV EASY FICTION PROCESSED Bill To Acct No. 123456 ABC LIBRARY ABC LIBRARY 500 ARCH ST 500 ARCH ST WILLIAMSPORT, PA 17701 WILLIAMSPORT, PA 17701 Alloc Title just received from publisher InProc Title being processed Bkord Title on order to publisher InResv Insufficient order life or insufficient funding available to provide this item Bkord-M Title waiting for cataloging Research Item is being researched . on*. owitohner Item . Pub Dee Title at./ Date Reference 41878450 WHERE ARE YOU HASHEM 2 05/07/2012 13364130110026 $5.95 Bkord 03/01/1990 .010036398 .81527 b 12369209 BREWSTER'S LITTLE HELPER, 1 05/08/2012 13365011970026 $3.99 Afoc 9780545317580 08/01/2011 Picture Book .01003691x .82068 _ j 03896102 Danziger, IT'S JUSTIN TIME,AMBER BROWN 1 05/17/2012 13365011970026 $13.55 Bkord 9780613443968 Paula .82068 11/01/2001 _ b 13309196 Silver,Ivy LIGHTS,CAMERA,ACTION 1 05/08/2012 13365011970026 $3.99 AN= 9780545368575 01/01/2012 CHUGGER! .010036982 ;82068 b 13426028 Carnesi, LITTLE DOG LOST:THE TRUE 1 05/16/2012 13371965280026 $15.99 Bkord 9780399256660 Monica STORY OF A BRAVE DOG NAMED .010040341 .85705 01/05/2012 BALTIC,Picture Book b Tides Qty Backordered: 3 4 Backordered(NYP): 0 0 Backordered for Cataloging: 0 0 Allocated: 2 2 In Process: 0 0 In Reserve: 0 0 Research/Error Items: 0 0 Grand Total: 5 6 EXHIBIT SAMPLE CANCELLATION NOTICE Brodart Company DATE PAGE u[k500 Arch Street I Williamsport,PA 17701-7809 05/31/2012 1 Phone: (800) 233-8467 (570) 326-2461 Fax: (800) 999-6799 Bill To Acct No. 012345 ABC LIBRARY ABC LIBRARY 500 ARCH ST 500 ARCH ST WILLIAMSPORT PA 17701 WILLIAMSPORT PA 17701 Ship To Acct No. 012345 CAN Cancelled Per Customer Request ISR Invalid Special Request OSI Publisher Out of Stock Indefinitely CIT Cannot Identify Title MOD Must Order Direct from Publisher/Distributor PC Publication Cancelled DNE Funds Exhausted NAO Not Available as Ordered POB Publisher Out of Business EBL End of Backorder Life NYp Not Yet Published-Please Reorder PPI Publication Postponed Indefinitely EDD End Date for DNE Plan OP Out of Print USR No US Rights FPC One Shipment Only-No Backorders PO#J Brodart IDI Author Title Qty Customer Order#J List Rests" ISBN Reference BranchPrice Code 51819139 Chopin,Kate AWAKENING 2 1 CQCHSBkIst350 $9.00 OSI 9781573225113 648225 33151 39935 QC 02078252 Shakespeare, MIDSUMMER NIGHTS DREAM 2 1 CQCHSBkIst350 $10.00 OP 9781594480096 William648227 33151 39937 • 01483765 Palahniuk,Chuck FIGHT CLUB:A NOVEL(MOVIE TIE-IN ED.) 1 1 CReq3708b11 OSI 9780805076554 64842133152 39977 NV 01483765 Palahniuk,Chuck FIGHT CLUB:A NOVEL(MOVIE TIE-IN ED.) 1 2 CReg3708b $14.00 OSI 9780805076554 648421 33152 39977 SE Total Qty: 6 EXHIBIT SAMPLE CANCELLATION NOTICE BSBrodart Company DATE PAGE T 500 Arch Street 05/31/2012 1 Williamsport,PA 17701-7809 Phone: (800) 2334467 (570) 326-2461 Fax: (800) 999-6799 Bill To Acct No. 012345 ABC LIBRARY ABC LIBRARY 500 ARCH ST 500 ARCH ST WILLIAMSPORT PA 17701 WILLIAMSPORT PA 17701 Ship To Acct No. 012345 CAN Cancelled Per Customer Request ISR Invalid Special Request OSI Publisher Out of Stock Indefinitely CIT Cannot Identify Title MOD Must Order Direct from Publisher/Distributor PC Publication Cancelled DNE Funds Exhausted NAO Not Available as Ordered POB Publisher Out of Business EBL End of Backorder Life NYP Not Yet Published-Please Reorder PPI Publication Postponed Indefinitely EDD End Date for DNE Plan OP Out of Print USR No US Rights FPC One Shipment Only-No Backorders Brodart ID/ Author Title Qty Customer .Order#/ List Reason ISBN Reference Branch Price Code 51819139 Chopin,Kate AWAKENING 2�1 CQCHSBkIst350 $9.00 OSI 9781573225113 648225 33151 39935 QC 02078252 Shakespeare, MIDSUMMER NIGHTS DREAM 2 1 CQCHSB1dst350 $10.00 OP 9781594480096 William 648227 33151 39937 QC 01483765 Palahniuk,Chuck FIGHT CLUB:A NOVEL(MOVIE TIE-IN ED.) 1 1 CReg3708b $14.00 OSI 9780805076554 648421 33152 39977 NV 01483765 Palahniuk,Chuck FIGHT CLUB:A NOVEL(MOVIE TIE-IN ED.) 1 2 CReg3708b $14.00 OSI 9780805076554 648421 33152 39977 SE Total Qty: 6 EXHIBIT II BRODART CO. RETURN AND CREDIT POLICIES Return Policy Authorization*from your Customer Care Associate is necessary prior to returning any item(s). • Publisher defective and/or damaged products may be returned upon request within three months of the invoice date. Record the damaged and/or defective item on the reverse side of the packing slip and return to Brodart. You have the option of receiving a no-charge replacement or credit.** • Vendor error relative to incorrect processing, title, bind,wrong year or edition,etc., materials may be returned upon request. Record the error on the reverse side of the packing slip and return to Brodart. Appropriate items will be reordered and invoices adjusted accordingly. • Materials processed in accordance with account specifications or materials that have been stamped, marked,or accessioned by the library are non-returnable. • Materials ordered and delivered as the result of customer error or duplication by another source are non-returnable. • Approval to return material that is not suitable because of subject or language not reflected in review sources will be handled on an individual basis at the time of request. Approval in these situations will not allow for processing and/or freight charges to be refunded. *A 15%handling fee may be applied for unauthorized returns to cover the cost of receiving and returning the material to inventory. **If you choose to receive a credit, please contact your Customer Care Associate. If you choose a no- charge replacement, Brodart can reorder the material for you and adjust invoices accordingly. Or, if the total retail price of the material is less than $50.00, simply return the items with a copy of your invoice or packing slip, note the problem, and deduct the amount from the invoice. Continuations Return Policy Authorization from your Customer Care Associate is necessary prior to returning any item(s). • Publisher defective and/or damaged products may be returned upon request within one year of the invoice date. Record the damaged and/or defective item on the reverse side of the packing slip and return to Brodart. A replacement will be ordered at no charge to your library. • Vendor error relative to incorrect processing,title, bind,wrong year or edition,etc., materials may be returned upon request. Record the error on the reverse side of the packing slip and return to Brodart. Appropriate items will be reordered and invoices adjusted accordingly. Approved returns must be received at Brodart within 90 days of the invoice date. • Materials processed in accordance with account specifications or materials that have been stamped, marked,or accessioned by the library are non-returnable. • Materials ordered and delivered as the result of customer error or duplication by another source are non-returnable. Continuations Cancellation Policy You will receive a Monthly Status Report to help you quickly and effectively monitor your standing orders and avoid duplication or error. This report provides a listing of materials requested, itemization of editions or volumes on order, publication delays, and status of shipped titles. To request title cancellation,contact the Continuations department at least 30 days prior to the publication date. Cancellation requests received less than 30 days from the publication date cannot be cancelled and will be shipped and invoiced. 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LL LL LL LL U LI.IL �- I- W LL 12O L m v) N w } N V Z Y Y w p z a mm av1- 2 x ✓ pww0 zZ OS ' Lr) pp V mU' LO;OH � Q = wz 0 V)= V� D JJJ J JJJJJ JLLLL O(/) VI m J m m = Y !a/1 N v)CM VIN N N N N O O Dec m W J ado n �O »D » »> » � wan. m = a J J m m W W W W W W W W W W m cc O W Q a NDmmaO .. .... JJJJJw Wocc020 al- > >YOora: WwwwWWWWZZOQ�> v) v) v) v) F-H F- l-►-t- I-1- 1-f- H I- >> > » } EXHIBIT V BRODART CO. CATEGORY/BINDING DEFINITIONS Trade Hardcover: Published with a glued binding and a hardcover. Trade discounted hardcover editions are usually fiction or current nonfiction and are generally published for the average consumer. Publishers promote and advertise these titles more aggressively and print runs are greater than the norm. Juvenile Trade Hardcover: Published with a glued binding and a hardcover. Popular fiction or nonfiction books designed for children, usually with subject matter of broad appeal. Publisher's Library Reinforced: Published with a high quality, usually fanned, sewn and glued binding. Sometimes known as a"School"or"Library"binding.This binding has the durability required in a high use library setting and is usually reserved for children's materials.All publisher library reinforced editions will receive the discount quoted in this category. Hardcover Reinforced: Published with a durable fanned and glued hardcover binding that may or may not be sewn. Also known as"Single Reinforced", "School"or"Library" binding. Subject matter may be directed at adults or juveniles(though they are usually reserved for children's materials)and may be fiction or nonfiction. Non-Trade Hardcover: Published with a glued binding. Subject matter such as technical, reference, scientific, medical and/or is published by a small press for adult and juvenile readers.Titles on which Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non-trade discount quoted in this category or invoiced at the publisher's list price. University Press: Hardcover and paperback selections.This category includes materials for which Brodart receives minimal or no discount and/or the publisher requires prepayment. Trade Paperback: Published with a paper cover. May also be known as a trade paper, quality paperback or mass market paperback. The quality of the paper and printing in trade and quality paperbacks is usually high. Mass market paperbacks are paperbacks sized to fit standard retail display racks;trade paperbacks have larger page sizes.Trade discounted paperback editions are generally published for the average consumer with subject matter of broad appeal. Non-Trade Paperbacks: Published with a paper cover. Subject matter such as technical, reference, scientific, medical or small presses for adult and juvenile readers. Paperback titles on which Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non trade discount quoted in this category or invoiced at the publisher's list price. Publishers whose titles have limited sales volume and those who are not in compliance with Brodart's purchasing requirements may be in this category. BrodartBound: Turtleback's high-quality bindings significantly extend the life of a book by using the finest materials and processes in the industry. More durable double-fan adhesive or sewn binding replaces the publisher's original binding.The publisher's colorful, illustrated paperback cover is scanned, digitized, and reprinted to produce new cover sheets that are wrapped around heavy hardback board. BrodartConvert: Originally published in paperback and converted to hardcover. BrodartGuard: Paperback reinforced with a 10-mil(2-mil spine)laminated cover. EXHIBIT B RFP 17-06 LIBRARY PRINT MATERIALS COMPENSATION METHOD AND AMOUNT OF COMPENSATION Print materials will be ordered on an as needed basis and will be paid in accordance with Section 5 Billings and Payment of this Agreement. Payment for ODC material shall be processed upon proof of delivery to storage facility. NOT-TO-EXCEED AMOUNT The total amount of compensation paid to Contractor for full completion of all work required by the Project during the entire term of the Project must not exceed$3,154,430. DETAILED PROJECT COMPENSATION Best and Final Offer of detailed compensation provided as follows and attached as Exhibit B. BRODART 5.1 PURCHASED PRINT MATERIALS Percent 5.1.1 Hardcover(includes adult,teen,youth fiction,non-fiction&picture books) Percentage discount from publisher's price Trade 46.5* Percentage discount from publisher's price Non-Trade 12* 5.1.2 Quality Paperback(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 41* Percentage discount from publisher's price Non-Trade 12* 5.1.3 Mass Market Paperback(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 41* Percentage discount from publisher's price Non-Trade 12*" 5.1.4 Pre-bound(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 24.00 Percentage discount from publisher's price Non-Trade 24.00 5.1.5 Reinforced Editions(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 24.00 Percentage discount from publisher's price Non-Trade 24.00 5.1.6 Foreign Language(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price,Paper Trade 41* Percentage discount from publisher's price,Hardcover Trade 46.5* Percentage discount from publisher's price Non-Trade 12* 5.1.7 Large Print Percentage discount from publisher's price,Paper Trade 41* Percentage discount from publisher's price,Hardcover Trade 46.5* Percentage discount from publisher's price Non-Trade 12* 5.1.8 Comics and Graphic Novels(appealing to all ages) Percentage discount from publisher's price,Paper Trade 41* Percentage discount from publisher's price,Hardcover Trade 46.5* Percentage discount from publisher's price Non-Trade 12* 5.1.9 Spanish Language(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price,(Hardcover) Trade 5.1.1-5.1.5 Percentage discount from publisher's price Non-Trade 12* 5.1.10 Series(Continuations) Percentage discount from publisher's price,(Hardcover) Trade 5.1.1-5.1.5 Percentage discount from publisher's price Non-Trade 12* 5.1.11 Encyclopedias(appealing to all ages) No Bid 5.1.12 Leased Editions(appealing to all ages) Percentage discount from publisher's price Trade ** Percentage discount from publisher's price Non-Trade ** 5.2 CATALOGING SERVICES(unit is"each") 5.2.1 Editing of existing records based on a bibliographic utility *** 5.2.2 Creation of original records *** 5.2.3 Vendor records $ 0.35 5.2.4 Creation of item records *** 5.2.7 Fully Shelf and System-Ready Cataloging *** $ 3.69 5.3 PROCESSING SERVICES*(unit is"each") BOOKS for Circulating Collection 5.3.1 Mylar cover on dust cover $ 0.55 5.3.2 Dust cover taped on book $ 0.60 5.3.3 Barcode $ 0.20 5.3.4 Barcode protector(1"J-Lar tape or equivalent) $ 0.20 5.3.5 Property label $ 0.20 5.3.6 Radio Frequency Identification Tags(RFID) 35apply/.79supply 5.3.7 Label protector 1"J-Lar tape,2" Permacel tape,equivalent $ 0.20 5.3.8 Call number label $ 0.20 5.3.9 Colibri vinyl covers(if available) No Bid 5.3.10 Genre label $ 0.20 5.3.11 Other, please specify: in lieu of jacket $ 0.55 5.3.12 FULLY SHELF AND SYSTEM-READY PROCESSING ***5.2.7 $ 3.69 5.4 INVENTORY SERVICES 5.4.1 Creation of inventory(holdings)records ** 5.4.2 Cataloged items ** 5.4.3 Uncatalogued items ** 5.6 COLLECTION DEVELOPMENT SERVICES No Charge 5.7 PRE-BINDING SERVICES 5.7.1 KlearKote or other equivalentbonded to the cover Brodart Guard $ 2.00 5.7.2 Vinabind, DuraLam or equivalent BrodartConvert $ 4.50 5.8 MATERIALS LEASING PROGRAM 5.8.1 Please specify: � �' O(!N t % ** 5.10.1 Opening Day Storage Fee no charge 5.11 DELIVERY *Items Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non-trade discount(12%)or invoiced at the publisher's list price plus a service charge of$3.95. **McNaughton lease subscription services. Pricing is based on plan type and size chosen and not based on discount from publisher's list price. ***The pricing is for FULLY SHELF AND SYSTEM READY CATALOGING utilizing Brodart's Compleat Book-Sery customized cataloging service which includes cataloging and processing services described in the RFP. Price doesn't include RFID tag charges or BrodartGuard or BrodartConvert paperback reinforcement services.Tape applied to outside spine&inside gutters of paperbacks(when applicable) - 16- 10.13.16 &.p 1 SOLICITATION NUMER: RFP 17-06 DESCRIPTION: LIBRARY PRINT MATERIALS DUE DATE AND TIME: MARCH 29,2017(4 10 A.M. (Local Time) Best and Final Offers may be Submitted in a sealed envelope with the. Solicitation Number, Description and the Due Date clearly labeled, as cited above. Also included shall be the Offeror's name and address clearly indicated on the envelope. For the nurpose of ,k f' ; ..o : ", , :and ' 1s,'_ I' aha t suysii t1..0 0.: `.. a E ., a 1,1A.: `-_f0 w ,> Please label the file as"RFP 17-06—'Name of Offeror'—BAFO Library Print Materials Please submit your response to: Crista Clevenger at CC 1 .e_n.GI + . t Best and Final Offers must be in the actual possession of Materials Management on or prior to the time and date, and at the location indicated. Materials Management is located on the third (3`d) floor of the Glendale Municipal Office Complex (City Hall), 5850 West Glendale Avenue, Suite 317, Glendale, Arizona, 85301. Best and Final Offers are accepted at the Engineering Department's front counter between the hours of 8.00 AM and 5:00'PM,Monday through Friday unless otherwise indicated for a Holiday: The Best and Final Offer submittals will be time stamped at the Engineering Department's front counter. BEST AND FINAL OFFEROR INFORMATION: .. Brodart Co. Authorized awe Company's Legal Name _Lisa Miosi 500 Arch Street Printed Name Address Director,Customer Care Williamsport PA 17701 Title City,State&Zip Code 800.233.8467 570.651.1639 Telephone Number FAX Number _March 27,2017 bids@brodart.com ate; E-mail Address March 22,2017 BEST AND FINAL OFFER(BAFO) The city of Glendale("City") evaluation committee has evaluated your proposal in response to RFP 17- 06,Library Print Materials. This is to inform you that after a preliminary evaluation of your proposal, we have selected your company as one of the Offeror's to proceed to the"Best and Final Offer"phase of the evaluation process. The City is asking that Offeror's provide a response to the following request. The BAFO will be evaluated as an adjustment to the Offeror's scores on their original proposal response. If an Offeror does not submit a Best and Final Offer to the Price Sheet, its previous offer will be considered as its Best and Final Offer. We look forward to receiving your response by the time and date indicated on the previous page. Please notify me should you have any questions. Discussions with other City staff regarding this solicitation are prohibited. Regards, xr4ta Decten x Crista Clevenger, Contract Analyst CClevenger�?a,Glendaleaz.com 623-930-2865 BAFO SUBMITTAL REQUEST In addition to the BAFO Price sheet the City is asking that Offeror's provide a response to questions resulting from vendor presentations. (See Attached) 5.0 BAFO PRICE SHEET 5.1 PURCHASED PRINT MATERIALS 5.1.1 Hardcover(includes adult,teen and youth fiction,non-fiction and picture books) Percentage discount from publisher's price Trade 46.5* % Percentage discount from publisher's price Non-Trade 12.0* 5.1.2 Quality Paperback(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 41.0* % Percentage discount from publisher's price Non-Trade 12.0* % 5.1.3 Mass Market Paperback(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 41.0* % Percentage discount from publisher's price Non-Trade 12.0* % 5.1.4 Pre-bound(includes fiction and non-fiction appealing to all ages) BrodartBound Percentage discount from publisher's price Trade 24.0% Percentage discount from publisher's price Non-Trade 24.0% *Items on which Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non-trade discount(12%)or invoiced at the publisher's list price plus a service charge of$3.95. 5.1.5 Reinforced Editions(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade 24.0 Percentage discount from publisher's price Non-Trade 24.0% 5.1.6 Foreign Language(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price, Paper Trade 41.0* % Percentage discount from publisher's price,Hardcover Trade 46.5* %' Percentage discount from publisher's price Non-Trade 12.0* % 5.1.7 Large Print Percentage discount from publisher's price, Paper Trade 41.0* % Percentage discount from publisher's price,Hardcover Trade 46.5* % Percentage discount from publisher's price Non-Trade 12.0* % 5.1.8 Comics and Graphic Novels(appealing to all ages) Percentage discount from publisher's price, Paper Trade 41.0* % Percentage discount from publisher's price,Hardcover Trade 46.5* % Percentage discount from publisher's price Non-Trade 12.0* % 5.1.9 Spanish Language(includes fiction and non-fiction appealing to all ages) Percentage discount from publisher's price Trade See items 5.1-5.1.5 % Percentage discount from publisher's price Non-Trade 12.0* 5.1.10 Series(Continuations)(includes titles for reference and circulating collections appealing to appealing to all ages) Percentage discount from publisher's price Trade See items 5.1-5.1.5 % Percentage discount from publisher's price Non-Trade 12.0*% 5.1.11 Encyclopedias(appealing to all ages) Percentage discount from publisher's price Trade No Bid% Percentage discount from publisher's price Non-Trade No Bid% 5.1.12 Leased Editions (appealing to all ages) Percentage discount from publisher's price Trade ** % Percentage discount from publisher's price Non-Trade ** **See attached pricing for McNaughton lease subscription services.Pricing is based on plan type and size chosen and not based on discount from publisher's list price. 5.1.13 Other(Specify and describe): Percentage discount from publisher's price Trade Percentage discount from publisher's price Non-Trade % *Items on which Brodart receives minimal or no discount and/or the publisher requires prepayment may be discounted at the non-trade discount(12%)or invoiced at the publisher's list price plus a service charge of$3.95. 5.2 CATALOGING SERVICES (unit of service for pricing is"each") 5.2.1 Editing of existing records based on a bibliographic utility(copy $ *** cataloging) 5.2.2 Creation of original records $ *** $ .35/item for non- 5.2.3 Vendor records customized bibliographic record 5.2.4 Creation of item records $ *** 5.2.5 Other,please specify: $ 5.2.6 Other,please specify: $ 5.2.7 FULLY SHELF AND SYSTEM-READY CATALOGING $ ***3.69 ***The pricing for 5.2.7 is for FULLY SHELF AND SYSTEM READY CATALOGING utilizing Brodart's Compleat Book-Sery customized cataloging service which includes cataloging and processing services with RFID described in the RFP. This price does not include Brodart's BrodartGuard or BrodartConvert paperback reinforcement services. 5.3 PROCESSING SERVICES* (unit of service for pricing is"each") BOOKS for Circulating Collection If the Glendale Public Library decides not to utilize Compleat Book-Serv,the library may choose to use the a la carte processing in Section 5.3 as well as a non-customized MARC record (item 5.2.3). 5.3.1 Mylar cover on dust cover $ .55 5.3.2 Dust cover taped on book $ .60 5.3.3 Barcode $ .20 5.3.4 Barcode protector(1"J-Lar tape or equivalent) $20 5.3.5 Property label $ .20 $ .35 apply and encode RFID 5.3.6 Radio Frequency Identification Tags (RFID) 3M RFID tag#75-4700-3214-7 $.7 $.79 to supply, apply.encode RFID tag 5.3.7 Label protector(1"J-Lar tape or 2"Permacel tape or equivalent) $ 20 5.3.8 Call number label $ .20 5.3.9 Colibri vinyl covers (if available) $No Bid 5.3.10 Genre label $20 5.3.11 Other,please specify: Tape applied to outside spine and inside gutters of $ .55 (in lieu paperbacks(when applicable) of jacket) 5.3.12 FULLY SHELF AND SYSTEM-READY PROCESSING $ *see 5.2.7 5.4 INVENTORY SERVICES 5.4.1 Creation of inventory(holdings)records $ ** 5.4.2 Cataloged items $** 5.4.3 Uncatalogued items $** 5.4.4 Other,please specify: $ **Only available through Compleat Book-Sere see item 5.2.7 5.5 AUTHORITY FILE SERVICES 5.5.1 Editing/upgrading of existing records $** 5.5.2 Addition of records $** 5.5.3 Maintenance $ 5.54 Other,please specify: **Only available through Compleat Book-Sery see item 5.2.7 5.6 COLLECTION DEVELOPMENT SERVICES Selection Lists (forthcoming titles)—Stock/Standardized 5.6.1 Bibliographic information only Brodart's TIPS(for additional information see $No Charge the Cataloging,Processing and Collection Development Services section) 5.6.2 Bibliographic information with brief annotations $No Charge 5.6.3 Bibliographic information with full-text reviews $No Charge 5.6.4 Other,please specify: $ Selection Lists (forthcoming titles)-Customized 5.6.5 Bibliographic information only $No Charge 5.6.6 Bibliographic information with brief annotations $No Charge 5.6.7 Bibliographic information with full-text reviews $No Charge 5.6.8 Other,please specify: $ 5.6.9 Bibliographic information only Brodart's Collection Builder(for additional information see the Cataloging,Processing and Collection Development Services section) $No Charge 5.6.10 Bibliographic information with brief annotations $No Charge 5.6.11 Bibliographic information with full-text reviews $No Charge 5.6.12 Other,please specify: $ Special Bibliographies—Customized 5.6.13 Bibliographic information only Brodart's Collection Builder(for additional information see the Cataloging,Processing and Collection Development Services $No Charge section) 5.6.14 Bibliographic information with brief annotations $No Charge 5.6.15 Bibliographic information with full-text reviews $No Charge 5.6.16 Other,please specify: $ 5.7 PRE-BINDING SERVICES 5.7.1 KlearKote or other equivalent clear plastic,permanently bonded to the cover $2.00 BrodartGuard 4.50 $BrodartConvert Vinabind,DuraLam or equivalent 5.7.3 Text mount,Prebind or equivalent $No Bid 5.7.4 Please specify: $ 5.8 MATERIALS LEASING PROGRAM 5.8.1 Please specify: *Please see attached pricing plans and details for McNaughton Lease Subscription Services $ 5.9 ADDITIONAL SERVICES OFFERED 5.9.1 Please specify: $ 5.10 OPENING DAY COLLECTION DISCOUNT ** 5.10.1 Opening Day Storage Fee $No Charge **Please refer to discounts and pricing quoted for ongoing purchases;the same will apply to opening day collections. 5.11 DELIVERY Offeror states that all items will be delivered 15-90 calendar days after receipt of order. Any missed delivery or delay in delivery beyond the stated date will result in a penalty fee as stated below. 5.11.1 Delay in delivery of ordered titles will incur a penalty of 1 —3 %of the total invoice amount. 5.11.2 Missed deliveries of specific titles will incur a penalty of 3%of the total invoice amount. 5.12 TAX AMOUNT Do not include any use tax or federal tax in your proposals. The City is exempt from the payment of federal excise tax and will add use tax as applicable. Tax%N/A 5.13 CREDIT CARD ORDERING CAPABILITY Section 2. Please check appropriate box. X YES, I will accept payment under this contract with the Procurement Card. 0 NO, I will not accept payment under this contract with the Procurement Card. 5.14 DISCOUNT/PAYMENT TERMS: The City standard is 2%20 days. Comply: YES 0 NO X If your answer is NO,please state terms offered: Brodart's payment terms are net 30 days. OFFEROR NAME: Brodart Co. P4P11 IN b L P ' March 22,2017 BAFO SUBMITTAL REQUEST-Continued Please provide a response to the following questions resulting from your vendor presentation. QUESTIONS FOR BRODART: 1. Is Brodart's FTP server secure? Yes. Brodart uses standard FTP,as most of our customers are not able to utilize SFTP or FTPS.All customer information is stored in customer specific folders and requires authentication consisting of a unique user account and password.Additionally, all customers are locked into their respective folders,thus securing any one customers information from all others. 2. Can the spine label be placed under the Hot Off the Press strip, so when the title is not"hot" any longer,we could remove the HOTP strip and the book would still be shelf ready. (Hot Off the Press is available through McN and Compleat.) Yes, the spine label can be placed under the Hot Off the Press strip for books ordered through Hot Off the Press or McNaughton accounts. 3. Can Brodart provide pricing for cataloging items,without processing? This would be for high demand titles, like the recent Harry Potter book or upcoming Star Wars titles that have a Friday or Sunday release date, so that they would be received sooner to process and distribute them to the branches. Does Brodart have any other suggestions? Brodart's RFP response included the price of$.35/item for a non-customized bibliographic record (item 5.2.3.)for any high demand titles that you would like to receive with cataloging but without processing. 4. Describe your cataloging workflow that would prevent a McN MARC record and a purchased MARC record from mistakenly overwriting each other? To prevent records for purchased materials and McNaughton records from overwriting each other we would suggest using two different Polaris import profiles—one for each type of material. McNaughton leased materials and purchased materials will be assigned separate account numbers in our system and will be processed separately. The McNaughton records and purchase records can have different content and/or matchpoints if desired and the records can be delivered in 2 different record sets. We would certainly be willing to work with you to establish a method that works best for you. riP1 P GLE • di 5. What suggestions would Brodart have in providing bestsellers, during the 12-week programming and testing phase of Compleat, if you were the selected vendor? During the programming and testing phase of Compleat Book-Serv, bestsellers can be provided to Glendale Public Library through the following types of accounts: • Books that will not receive cataloging or processing • Starter cataloging and processing account(books receive a non-customized bibliographic record) • McNaughton account(books receive standard cataloging and processing) 6. Can Brodart provide some sample Brodart Resource Records for a Polaris library that is a Compleat book customer? We have included sample Brodart Resource Records with 949 item records that were customized to meet the requirements of a Compleat Book-Sery customer who uses the Polaris ILS. The bibliographic records can be customized to meet each individual library's local cataloging specifications. 7. Can Brodart provide Purchase Plus Information for Gold Tips and Diamond Tips? TIPS (Title Information Preview Service) Notification Program Selection lists for new and forthcoming title information FASTips:Standing order program Silver TIPS: Free monthly lists in an extensive range of subjects for all ages Gold TIPS: Customized lists with authors, series, publishers, and subjects Diamond TIPS: Enhanced customization by preferred review journals Gold and Diamond TIPS pricing: Up to 3 profiles for$100 monthly Up to 8 profiles for$200 monthly Up to 15 profiles for$300 monthly Since Gold and Diamond TIPS selection lists are completely customized,the combinations and permutations are limitless! Here are some typical set-ups for the three price points. UP to 3 lists for$100 Der month Adult Reviews Teen Reviews Children's Reviews OR Adult Fiction Adult Nonfiction Children's and Teen OR Children's High Demand Children's Reviews Children's Supplement lamb GLS Up to 8 lists for$200 per month (this is probably the most common choice in terms of price) Adult Fiction Adult Nonfiction Teen Fiction Graphic Novels for Teens and Adults Children's Easy Books Children's Fiction Children's Nonfiction Children's Graphic Novels Up to 15 lists for$300 per month Adult Genre Fiction Adult General Fiction Adult Mass Market Adult Nonfiction Reviews Adult Nonfiction Supplement Teen Fiction Teen Nonfiction Teen Graphic Novels Children's Board Books Children's Picture Books Children's Easy Readers Children's Fiction Children's Nonfiction Children's Graphic Novels Children's Paperback Series As part of our best and final offer,we are prepared to offer Glendale up to 15 profiles for$200 monthly Should Glendale decide to use Brodart and TIPS, Stephanie Campbell, a collection development librarian,would interview the appropriate staff to identify their needs and preferences in terms of selection. This would include sources(favorite journals, publishers, series);timing(how far Prepub); selection philosophy(popular vs. recommended). She would look at the way selection is divided among the staff members as well as how your collection categories tie into the workflow from selection to ordering to cataloging and processing. She would then draft a customized scheme of Gold and Diamond TIPS lists for your review and approval. During this process the focus is on what you need,not how many profiles it will take or how much it will cost. We want to make sure that the ultimate design works for you. The profile parameters are yours to modify at any time. In addition to the customized lists described above,the library can also set up FASTips standing orders and Silver TIPS selection lists at no additional charge. All of these lists work together to streamline selection and prevent duplication. The sample FASTips/TIPS profile summary that was in the presentation packet is attached again here. It shows the type of document you would receive that describes all your lists and their individual parameters. This particular summary includes 2 FASTips standing orders, 5 Diamond TIPS lists, and 1 Silver TIPS list. This particular setup would cost$200 per month but 3 more Diamond TIPS lists could be added at no extra charge. When profile summaries get more extensive,we provide separate colorcoded tabs in the spreadsheet for each audience level. riPg NEI GL P "i PURCHASE PLUS ADULT SUBSCRIPTION Purchase Plus offers popular subscription plans. Each plan is credited with an annual allowance. Unlike the allowance you received for doing chores while growing up,this allowance is spent by ordering materials.The allowance amount used for a particular item is based on the publisher's list price. Purchase Plus provides a collection of popular and bestselling material with new titles offered monthly in our annotated lists. Purchase Plus can help you establish a popular reading program,enhance an existing collection, or reduce your reserve list with multiple copies of high demand titles. OPTIONAL STARTER COLLECTION Purchase Plus provides a discounted batch of starter allowances to establish your initial inventory. Starter Collection allowances may be purchased in increments of 20, not to exceed three times your monthly allowance. The allowances will be deposited into your account and may be used at any time for selections in the current monthly list or backlists upon availability. Your orders throughout the subscription period will enhance the rotating collection. MONTHLY SELECTION LISTS Brodart's selection committee has earned the reputation of providing the very best pre-publication selections and title/author information.The annotations are verified each month with the publisher to provide you with the most accurate and complete information available. Each month our lists include bestselling adult authors and high-demand selections plus a variety of young adult titles. Our title detail cites print runs,tour, major motion picture tie-in, TV tie-in, debut novel, and journal reviews. Bibz allows you to click on the author to view previous works. This information is most useful when selecting prepublication titles to predict popularity and patron demand. The monthly selection lists are available to you online at Bibz.com. FIRST EDITION PAPERBACKS Since many popular titles are published first in paperback rather than hardcover, Purchase Plus subscription service will prebind first edition paperbacks into hardcovers so that subscribers can order these titles through the Adult hardcover subscription plan. Ordering Options ONLINE Bibz.com allows you to review, select,and order any Purchase Plus title online. Bibz gives you 24/7 access,free downloadable MARC records, and quick access to annotations and cover images. PHONE 800.474.9802, ext. 6777 Toll-free ordering gives you instant title confirmation. Subscription Features CATALOGING AND PROCESSING Purchase Plus offers a variety of cataloging options. Choose from our standard cataloging or select other options that fit within your catalog type. Full cataloging records in MARC 21 or OCLC MARC format are available for your selections complete with optional bar code labels and item records for the most popular library management systems. All books receive a clear, plastic book cover, a white spine label, and an optional pocket mounted in the front or back flyleaf. rImPg 1110-1 1 1 G P ' DAMAGED OR DEFECTIVE ITEMS No-charge replacements will be provided for damaged items up to six months after receipt, and publisher defects will be replaced with no time limitations. SHIPPING Our standard practice is to use best means freight, which analyzes each package for the most efficient way to send the shipment. Shipments may be delivered via USPS, UPS, or FED EX Ground. Brodart pays all shipping costs. Management Reports MONTHLY ALLOWANCE REPORT Purchase Plus provides a monthly report that outlines the activity on your subscription since the previous report date. PURCHASE PLUS PRICING PROPOSAL $28.00 Publisher list price or less Standard C&P New book allowance per month 441 New book allowance per year 5292 One month's free allowance 441 Total Books 5733 Sub-total $88,376.40 Shipping cost $0.00 Total cost $88,376.40 Less 2%annual prepayment discount* $1,767.53 Annual cost $86,608.87 Average Allowance Price $15.11 Allowance One book allowance will be deducted for all books with a publisher list price of$28 or less. Additional allowances will be deducted for higher priced books.For example,two allowance credits will be deducted for books with a publisher list price of$28.01 through$38. Each additional$10 dollar increment equals one additional allowance. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. The above figures do not include any applicable taxes. rt-Fri GL4 $29.00 Publisher list price or less Standard C&P New book allowance per month 441 New book allowance per year 5292 One month's free allowance 441 Total Books 5733 Sub-total $89,964.00 Shipping cost $0.00 Total cost $89,964.00 Less 2%annual prepayment discount* $1,799.28 Annual cost $88,164.72 Average Allowance Price $15.38 Allowance One book allowance will be deducted for all books with a publisher list price of$29 or less. Additional allowances will be deducted for higher priced books. For example,two allowance credits will be deducted for books with a publisher list price of$29.01 through$39. Each additional$10 dollar increment equals one additional allowance. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. The above figures do not include any applicable taxes. $30.00 Publisher list price or less Standard C&P New book allowance per month 441 New book allowance per year 5292 One month's free allowance 441 Total Books 5733 Sub-total $91,551.60 Shipping cost $0.00 Total cost $91,551.60 Less 2%annual prepayment discount* $1,831.03 Annual cost $89,720.57 Average Allowance Price $15.65 rtYg nil G > P / Allowance One book allowance will be deducted for all books with a publisher list price of$30 or less. Additional allowances will be deducted for higher priced books. For example,two allowance credits will be deducted for books with a publisher list price of$30.01 through$40. Each additional$10 dollar increment equals one additional allowance. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. The above figures do not include any applicable taxes. Compleat Book-Sery Cataloging and Processing Services for Purchase Plus Material If required, Compleat Book-Sery can provide material-in-hand cataloging and item level processing for Purchase Plus books. The annual subscription cost includes our standard cataloging and processing package at no additional cost(All books receive a clear, plastic book cover, a white spine label,and an optional pocket mounted in the front or back flyleaf). The additional cataloging and processing has been priced accordingly and included below. Pricing below is a bundled price and includes the following: Full-level bibliographic record (customized material-in-hand cataloging)and linking for every delivered title, 3M RFID tag (Brodart supplies, applies and encodes), genre label and barcode label. All processing supplies are provided by Brodart unless otherwise specified. Additional processing options are available and will be reviewed for potential price adjustment. Compleat Cataloging, Linking and Physical Processing $2.99/book The Compleat Book-Sery cataloging and processing charge is not included in the Purchase Plus book charge so a separate cataloging and processing invoice can be created for your convenience. Choosing this method of invoicing will prevent the library from being charged for cataloging and processing more than once(if more than one allowance is used per title). 8. What is the cost of cataloging using only OCLC records and additionally updating our holdings in the OCLC bibliographic utility'? The cost of cataloging using only OCLC records and updating OCLC holdings is an additional$.25/item. 9. What is the cost of using Brodart records adding the OCLC number to the record and updating our holdings on the OCLC record? The cost of adding the OCLC number to a Brodart record and updating OCLC holdings is included in the cataloging and processing charge offered in our RFP response(5.2.7$3.69/item). 10. What is the cost to search OCLC for titles new to the Glendale database? The cost for Brodart to search OCLC for titles new to the Glendale database is included in the above answer to number 8(additional$.25/item). 11. Can Brodart provide a McNaughton Book Cost Proposal Allowance Outline for books with a publisher list price of$29 or less and for$30 or less? MCNAUGHTON PRICING $28.00 Publisher list price or less (updated pricing for Best and Final) Standard C&P New book allowance per month 441 New book allowance per year 5292 One month's free allowance 441 Total Books 5733 Sub-total $87,582.60 Shipping cost $0.00 Total cost $87,582.60 Less 2%annual prepayment discount* $1,751.65 Annual cost $85,830.95 Average Allowance Price $14.97 Allowance One book allowance will be deducted for all books with a publisher list price of$28 or less. Additional allowances will be deducted for higher priced books. For example,two allowance credits will be deducted for books with a publisher list price of$28.01 through$38. Each additional$10 dollar increment equals one additional allowance. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. The above figures do not include any applicable taxes. $29.00 Publisher list price or less Standard C&P New book allowance per month 441 New book allowance per year 5292 One month's free allowance 441 Total Books 5733 Sub-total $89,170.20 Shipping cost $0.00 Total cost $89,170.20 Less 2%annual prepayment discount* $1,783.40 Annual cost $87,386.80 Average Allowance Price $15.24 pfp, 1 b GL 4 P / Allowance One book allowance will be deducted for all books with a publisher list price of$29 or less. Additional allowances will be deducted for higher priced books. For example,two allowance credits will be deducted for books with a publisher list price of$29.01 through$39. Each additional$10 dollar increment equals one additional allowance. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. The above figures do not include any applicable taxes. $30.00 Publisher list price or less Standard C&P New book allowance per month 441 New book allowance per year 5292 One month's free allowance 441 Total Books 5733 Sub-total $90,757.80 Shipping cost $0.00 Total cost $90,757.80 Less 2%annual prepayment discount* $1,815.16 Annual cost $88,942.64 Average Allowance Price $15.51 Allowance One book allowance will be deducted for all books with a publisher list price of$30 or less. Additional allowances will be deducted for higher priced books. For example,two allowance credits will be deducted for books with a publisher list price of$30.01 through$40. Each additional$10 dollar increment equals one additional allowance. *A two percent discount may be deducted for annual prepayment made within sixty days from the invoice date. The above figures do not include any applicable taxes. Compleat Book-Sery Cataloging and Processing Services for McNaughton Lease Material(updated best and final pricing) If required, Compleat Book-Sery can provide material-in-hand cataloging and item level processing for McNaughton lease books. The annual subscription cost includes our standard McNaughton cataloging and processing package at no additional cost. This includes a clear, plastic book cover and a green paper insert,which serves as a property label/spine label. The additional cataloging and processing has been priced accordingly and included below. Pricing below is a bundled price and includes the following: Full-level bibliographic record (customized CLQ material-in-hand cataloging)and linking for every delivered title, 3M RFID tag (Brodart supplies, applies and encodes), genre label and barcode label. All processing supplies are provided by Brodart unless otherwise specified. Additional processing options are available and will be reviewed for potential price adjustment. Compleat Cataloging, Linking and Physical Processing $2.99/book The Compleat Book-Sery cataloging and processing charge is separate from the McNaughton book charge so a separate cataloging and processing invoice can be created for your convenience. Choosing this method of invoicing will prevent the library from being charged for cataloging and processing more than once(if more than one allowance is used per title). Brodart MARC Resource Records Brodart Cataloging - Standards You will always receive full-level, high-quality cataloging records for your material. Brodart utilizes the Library of Congress as its primary resource for MARC records. If a Library of Congress record is not available,we create an original record with book in hand. Our descriptive cataloging is based on RDA and the accompanying Library of Congress-Program for Cooperative Cataloging Policy Statements(LC-PCC PS)or Anglo-American Cataloging Rules, 2nd edition revised (latest update),as well as accompanying Library of Congress Rule Interpretations. In addition,we use Library of Congress Subject Headings, latest edition; Dewey Decimal Classification,23rd edition;and MARC 21 specifications and Guidelines on Subject Access to Individual Works of Fiction, Drama, etc. (GSAFD,2nd Edition).We adhere to the Library of Congress rules for both MARC format and authority control. Brodart Cataloging - RDA Practice For print material,when an RDA record is available from the Library of Congress, we accept and modify the record according to RDA;when an AACR2r record is available,we accept and modify the record according to AACR2r(latest revision). If no record is available in the Library of Congress database,we create an original cataloging record according to RDA, retaining our original RDA record even if the Library of Congress later catalogs that same title. Non-print records are in AACR2r format. Brodart Cataloging - General Policies Library of Congress is our primary resource for MARC records.When a Library of Congress record isn't available,we create one.All of these records are created using the following summary of standards: • All names and subjects are authorized. • A brief annotation (520) is provided for titles that Brodart classifies as Juvenile or Young Adult Fiction or Nonfiction. Third-party annotations can be provided for adult titles when available. These third-party annotations include Brodart annotations written for our McNaughton program (best seller material),as well as publisher- supplied annotations. Third-party annotations are only provided upon request. • A Contents Note(505) is provided for all short stories, play collections, and volume sets. • An Age Level (521) is provided when it appears on the book. Publisher-assigned age levels which are translated into a closed list of Brodart age levels can also be included to supplement the cataloging data if you'd like to have age levels on all material. The closed list of age ranges and definitions is included in the section below. Brodart age levels are only provided upon request. • A Grade Level(521) is provided when it appears on the book. Publisher-assigned grade levels which are translated into a closed list of Brodart grade levels can also be included to supplement the cataloging data if you'd like to have grade levels on all material. The closed list of grade ranges and definitions is included in the section below. Brodart grade levels are only provided upon request. • Study Program Information Note for Accelerated Reader and Reading Counts(526)is provided when there is reading program data available for a title. Titles with Reading Program data will include the program name, interest level, reading level, and title point value. Brodart study programs are provided only by request. • Subject Headings(6xx) o Materials that Brodart classifies as Adult will have at least three Library of Congress Adult subject headings o Materials that Brodart classifies as Young Adult or Juvenile will have at least three Library of Congress Adult subject headings and three comparable Library of Congress Children's subject headings o Spanish and Spanish bilingual materials will have one or more Bilindex subject headings o BISAC Subject headings are included as provided by Library of Congress or the publisher o Sears subject headings are included on juvenile records. Sears subject headings are provided only by request. o Fast,LCGFT,and GSAFD headings are included when present in the Library of Congress record Age and Grade range definitions Age Range Grade Range Description Explanation Includes picture books with brief storylines, short sentences, and 2-5 PreK-K Toddler simple pictures; board books; nursery rhymes;ABC books; and counting books. Includes picture books intended for preschoolers(the majority of 3-6 PreK-1 Preschool picture books would receive this age range, as well as some easy readers). 3-8 PreK-3 All Ages/Low End Includes picture books, easy readers,and simple nonfiction. Juvenile Mostly easy readers.Includes picture books with more 5-8 K-3 Primary sophisticated storylines and detailed illustrations, easy readers, and nonfiction books in picture book format with basic information, brief text, and lots of illustrations. 7-10 2-5 Elementary Chapter Books. Includes more challenging picture books,first chapter books, and nonfiction books from grades 2-5. Includes short fiction with chapters and illustrations, as well as 8-12 3-7 Intermediate nonfiction with short chapters and lots of illustrations. May have indexes or bibliographies. 8-14 3-9 All Ages/Middle Includes chapter fiction, detailed nonfiction (including poetry and Juvenile song books).Only used on audios. Middle School/ Includes fiction with longer chapters and minimal or missing 10-14 5-9 illustrations, as well as nonfiction with longer chapters and few Jr. High pictures/photos. Young Adult/ Includes longer fiction with longer chapters, as well as nonfiction 12-19 7-12 Jr./Sr. High with more extensive information, usually with indexes or bibliographies. All ages/Sr. High Includes fiction with more adult themes, as well as nonfiction on . 14-19 9-12 mature subjects providing extensive information, usually (high end) containing bibliographies and indexes. 16-19 10-12 Sr. High Includes Graphic Novels only. The Graphic Novels in this category are those with a mature theme. Customization Please note that this document describes the raw records in the Brodart resource database. Every record will be customized according to each individual library's cataloging specifications. Sample records —We have included eight sample records on the following pages- I RECORD 1... ADULT FICTION, ENGLISH... RDA =LDR 02250nam a2200349 i 4500 =001 BRDbd16014038 =003 PWmBRO =005 20160301110007.0 =008 160114x2016\\\\nyu\\\\\\\\\\\000\1\eng\d =020 \\$a9781501120602 :$c$9.99 =020 \\$a1501120603 :$c$9.99 =035 \\$a(OCoLC)936082205 =040 \\$aPABRO$beng$cPABRO$erda =050 \4$aPS3561.1483$bA615 2016 =082 04$a813/.54$223 =092 \\$aF$bKing =100 Waking, Stephen,$d1947-$eauthor. =245 10$a11/22/63 :$ba novel/$cStephen King. =246 3\$aEleven twenty-two sixty-three =264 \1$aNew York :$bPocket Books,$c2016. =300 \\$a1089 pages;$c20 cm =336 \\$atext$btxt$2rdacontent =337 \\$aunmediated$bn$2rdamedia =338 \\$avolume$bnc$2rdacarrier =520 \\$a"USA TODAY)#1 New York Times bestselling novel,time travel has never been so believable. Or so terrifying. Dallas, 11/22/63:Three shots ring out. President John F. Kennedy is dead. Life can turn on a dime or stumble into the extraordinary,as it does for Jake Epping,a high school English teacher in a Maine town. While grading essays by his GED students,Jake reads a gruesome, enthralling piece penned by janitor Harry Dunning:fifty years ago, Harry somehow survived his father's sledgehammer slaughter of his entire family.Jake is blown away but an even more bizarre secret comes to light when Jakes friend Al, owner of the local diner, enlists Jake to take over the mission that has become his obsession to prevent the Kennedy assassination.How? By stepping through a portal in the diners storeroom, and into the era of Ike and Elvis, of big American cars, sock hops, and cigarette smoke. Finding himself in warmhearted Jodie,Texas,Jake begins a new life. But all turns in the road lead to a troubled loner named Lee Harvey Oswald.The course of history is about to be rewritten and become heart-stoppingly suspenseful."--Provided by publisher. =600 10$aKennedy,John F.$q(John Fitzgerald),$d1917-1963$xAssassination$vFiction. =650 \0$aTime travel$vFiction. =650 \7$aAlternative histories.$2sears =650 \7$aFICTION/Thrillers/Historical.$2bisacsh =650 \7$aFICTION/ Literary.$2bisacsh =650 \7$aFICTION/Thrillers/Suspense.$2bisacsh =650 \7$Time travel$vFiction.$2sears =655 \7$aAlternative histories(Fiction)$2gsafd =949 \\$aBBL$bADULT$pX117005009$hF$iKing$f1$r2$g1$70$u3$w11$sO$oBBL $0{dollar}9.99$y99$c26$jDewey Decimal$nOn-Order$e1188459-3 =949 \\$aBFP$bADULT$pX117005017$hF$iKing$f1$r2$g1$70$u3$w11$sO$oBFP $0{dollar}9.99$y99$c26$jDewey Decimal$nOn-Order$e1188459-2 RECORD 2... ADULT NON-FICTION, ENGLISH... RDA =LDR 02331pam a22004451i 4500 =001 BRD2015032645 =003 DLC =005 20151228074847.0 =008 151005s2016\\\\nyu a\\\\\b\\\\001\0\eng\\ =010 \\$a 2015032645 =020 \\$a9781455533862 :$c$28.00 =020 \\$a1455533866 :$c$28.00 =020 \\$z9781478908029 (audio cd) =020 \\$z9781478932734(audio download) =035 \\$a(0C0LC)923017486 =040 \\$aDLC$beng$erda$cDLC =042 \\$apcc =050 00$aRM222.2$b.L74 2016 =082 00$a613.2/5$223 =084 \\$aHEA006000$2bisacsh =092 \\$a613.25$bLudwig 2016 =100 1\$aLudwig, David,$d1957-$eauthor. =245 10$aAlways hungry? :$bconquer cravings, retrain your fat cells, and lose weight permanently /$cDavid Ludwig, MD, PhD. =250 \\$aFirst edition. =264 \1$aNew York :$bGrand Central Life &Style,$c2016. =300 \\$axxiii, 357 pages :$billustrations;$c24 cm =336 \\$atext$2rdacontent =337 \\$aunmediated$2rdamedia =338 \\$avolume$2rdacarrier =504 \\$alncludes bibliographical references(pages 325-347)and index. =520 \\$a"Inspired by the New York Times op-ed "Always Hungry," ALWAYS HUNGRY?will change everything readers ever thought about weight loss, diet, and health. Groundbreaking new research shows that calorie counting does not work for weight loss:one diet causes weight gain whereas another diet with the same calorie count doesn't. It's your fat cells that are to blame for causing excessive hunger and increased weight. By eating the wrong foods, our fat cells are triggered to take in too many calories for themselves, setting off a dangerous chain reaction of increased appetite and a slower metabolism. Now, Harvard Medical School's David Ludwig, MD, PhD, offers an impeccably researched diet that will turn dieting on its head,teaching readers to reprogram their fat cells,tame hunger, boost metabolism, and lose weight--for good"--$cProvided by publisher. =650 \0$aWeight loss. =650 \0$aMetabolism$xRegulation. =650 \0$aReducing diets$vRecipes. =650 \0$aSelf-care, Health. =650 \7$aWeight loss.$2sears =650 \7$aHEALTH & FITNESS/Diets.$2bisacsh =949 WaCBT$bADULTSpX117009183$h613.25$iludwig 2016$f1$r2$g1$70$u3Sw11$s0SoCBT $0{dollar}28.00$y99$c88$jDewey Decimal$nOn-Order$e1192268-1 RECORD 3... JUVENILE FICTION, ENGLISH... RDA =LDR 01527nam 2200433 i 4500 =001 BRDBD16077170 =003 PWmBRO =005 20160421111207.0 =008 160420s2016%\nyuMc\\\\\\000\1\eng\d =020 \\$a9781481415903 :$c$16.99 =020 \\$a1481415905 :$c$16.99 =020 \\$z9781481415927 =035 \\$a(OCoLC)923563436 =040 \\$aPABRO$beng$cPABRO$erda =050 \4$aPZ7.R33593$bAs 2016 =082 04$a[Fic]$223 =092 \\$aFiction$bReynolds =100 1\$aReynolds,Jason,$eauthor. =245 10$aAs brave as you/$clason Reynolds. =264 \1$aNew York :$bAtheneum Books for Young Readers,$c[2016] =300 \\$a410 pages;$c22 cm. =336 \\$atext$btxt$2rdacontent =337 \\$aunmediated$bn$2rdamedia =338 \\$avolume$bnc$2rdacarrier =490 0\$aA Caitlyn Dlouhy Book =521 1\$a10-14.$bBrodart. =521 2\$a5-9.$bBrodart. =520 \\$aGenie learns a thing or two about being brave and becoming who you are when he and his brother spend a summer away from the city with his blind grandfather in the country. =650 \1$aEmotions$vFiction. =650 \1$aFamily life$vFiction. =650 \1$alnterpersonal relations$vFiction. =650 \O$aEmotions$vJuvenile fiction. =650 \O$aFamilies$vJuvenile fiction. =650 \0$alnterpersonal relations$vJuvenile fiction. =650 \7$aFamily Iife$vFiction.$2sears =650 \7$aJUVENILE FICTION/Social Themes/ Emotions& Feelings.$2bisacsh =650 \7$aJUVENILE FICTION/ Boys & Men.$2bisacsh =650 \7$aJUVENILE FICTION/ Family/Multigenerational.$2bisacsh =949 \\$aCCL$bCHILDRENISSpX117016584$WhFiction$iReynolds$f1$r2$g1$70$u3 $w11$s0$oCCL$0{dollar}16.99$y99$c26$jDewey Decimal$nOn-Order$e1194403-1 =949 \\$aCCL$bCHILDREN'S$pX117016592$kJ$hFiction$iReynolds$f1$r2$g1$70$u3 $w11$s0SoCCL$0{dollar}16.99$y99$c26$jDewey Decimal$nOn-Order$e1194403-1 =949 \\$aCCL$bCHILDREN'S$pX117016600$k4hFictionSiReynolds$f4r2Sg1$70$u3 $w11$s0SoCCL$0{dollar}16.99$y99$c26SjDewey Decimal$nOn-Order$e1194403-1 RECORD 4... JUVENILE NON-FICTION, ENGLISH... RDA LDR 01051pam 2200313 i 4500 =001 BRD2016009275 =003 DLC =005 20160517124048.0 =008 160223s2016\\\\nyua\\\c\b\\\\000\0\eng\\ =010 \\$a 2016009275 =020 \\a9780448488837:$c$5.99 =020 \\$a0448488833 :$c$5.99 =020 \\$a9780399542329 (hardcover) =035 \\$a(OCoLC)919858447 =040 \\$aDLC$beng$erda$cDLC =042 \\$apcc =043 \\$an-us-ca =050 00$aHV9474.A4$bM43 2016 =082 00$a365/.979461$223 =092 \\$a365.979461$bMedina =100 1\$aMedina, Nico,$d1982-$eauthor. =245 10$aWhere is Alcatraz?/$cby Nico Medina ; illustrated by David Groff. =264 \1$aNew York, New York :$bGrosset& Dunlap, an imprint of Penguin Random House,$c[2016] =300 \\$a108 pages :$billustrations;$c20 cm. +$el color map. =336 \\$3book$atext$btxt$2rdacontent =336 \\$3map$acartographic image$bcri$2rdacontent =337 \\$3book$aunmediated$bn$2rdamedia =337 \\$3map$aunmediated$bn$2rdamedia =338 \\$3book$avolume$bnc$2rdacarrier =338 \\$3map$asheet$bnb$2rdacarrier =490 0\$aWhere is...? =504 \\$alncludes bibliographical references(page 108). =505 0\$aWhere Is Alcatraz?--Island of the Pelicans--Gangland--Welcome to The Rock--The Daily Grind-- Escape from Alcatraz--This Rock Is Ours--Alcatraz Now--Timelines. =520 2\$a"Escape from the ordinary and break into Alcatraz,America's most famous prison!The island of Alcatraz has always been a place that's fascinated visitors,from the Native American tribes who believed it was home to evil spirits to the Spanish explorers who discovered the island. In modern times, it was a federal prison for only 29 years, but now draws over a million visitors each year. Learn the history of America's most famous prison,from its initial construction as a fort in the 1800s,to its most famous residents such as Al Capone and 'Machine Gun' Kelly. Where Is Alcatraz?also chronicles some of the most exciting escape attempts--even one that involved chipping through stone with spoons and constructing rafts out of raincoats!"-- *cProvided by publisher. =521 1\$a8-12.$bBrodart. =521 2\$a3-7.$bBrodart. =610 20$aUnited States Penitentiary,Alcatraz Island, California$xHistory$vJuvenile literature. =610 21$aUnited States Penitentiary,Alcatraz Island, California$xHistory. =650 \0$aPrison$zCalifornia$zAlcatraz Island$xHistory$vJuvenile literature. =650 \7$aJUVENILE NONFICTION / History/Symbols, Monuments, National Parks, etc.$2bisacsh =650 \7$aJUVENILE NONFICTION/History/United States/20th Century.$2bisacsh =650 \7$aJUVENILE NONFICTION/History/ United States/State& Local.$2bisacsh =650 \1$aPrisons. =651 \0$aAlcatraz Island (Calif.)$xHistory$vJuvenile literature. =651 \1$aAlcatraz Island(Calif.)$xHistory. =700 1\$aGroff, David,*d1956-$eillustrator. =856 42$3Cover image*u9780448488837.jpg =949 \\$aBPG$bCHILDREN'S$pX117009720$kJ$h365.979461$iMedina$f1$r2$g1$70$u3 $w11$s0$oBPG$0{dollar}5.99$y99$c105$jDewey Decimal$nOn-Order$e1159764-1 =949 \\$aBDW$bCHILDREN'S$pX117009732$kJ$h365.979461$iMedina$f1$r2$g1$70$u3 $w11$s0$oBDW$0{dollar}5.99$y99$c105$jDewey Decimal$nOn-Order$e1159764-2 =949 \\$aBBL$bCHILDREN'S$pX117009746$kJ$h365.979461$iMedina$f1$r2$g1$70$u3 $w11$s0$oBBL$0{dollar}5.99$y99$c105$jDewey Decimal$nOn-Order$e1159764-5 =949 \\$aBKR$bCHILDREN'S$pX117009788$kJ$h365.979461$iMedina$f1$r2$g1$70$u3 $w11$s0$oBKR$0{dollar}5.99$y99$c105$jDewey Decimal$nOn-Order$e1159764-11 RECORD 5... JUVENILE NON-FICTION, EASY READER, ENGLISH... RDA =LDR 01538cam 2200433 i 4500 =001 BRD2013030154 =003 DLC =005 20140422110739.0 =008 13072 6t 20142014 m n u a\\\b\\\\\\001\0\e ng\c =010 \\$a 2013030154 =020 \\$a9781467736367 :$c$23.99 =020 \\$a 1467736368 :$c$23.99 =020 \\$a9781467736435 =035 \\$a(OCoLC)854848172 =040 \\$aNJQ/DLC$beng$cNJQ$erda$dDLC =042 \\$apcc =050 00$aTD793.9$b.N445 2014 =082 04$a363.72/8$223 =092 \\$a363.728$bNelson 2014 =100 1\$aNelson, Robin,$d1971-$eauthor. =245 10$aHow I reduce, reuse,and recycle/$cby Robin Nelson. =264 \1$aMinneapolis :$blerner Publications Company,$c[2014] =264 \4$aA2014 =300 \\$a24 pages :$bcolor illustrations;$c19 cm. =336 \\$atext$2rdacontent =337 \\$aunmediated$2rdamedia =338 \\$avolume$2rdacarrier =490 0\$aFirst step nonfiction. Responsibility in action =500 \\$alncludes index. =505 0\$aCaring for earth-- Let's reduce-- Let's reuse-- Let's recycle--Activity Fun facts. =520 \\$aLearn how you can reuse and recycle things at home to care for the earth. =521 1\$a5-8. =526 0\$aAccelerated Reader AR$c$1.7$d0.5 =650 \0$aWaste minimization$vJuvenile literature. =650 \0$aRecycling(Waste, etc.)$vJuvenile literature. =650 \0$aSalvage(Waste, etc.)$vJuvenile literature. =650 \1$aWaste minimization. =650 \1$aRecycling(Waste) =949 \\$aBPG$bCHILDREN'S$pX117009720$kJ$h363.728$iNelson 2014$f1$r2$g1$70 $u3$w11$s0$oBPG$0{dollar}23.99$y99$c105$jDewey Decimal$nOn-Order$e1159764-1 RECORD 6... JUVENILE PICTURE B00K, ENGLISH... RDA =LDR 01273nam a22003611i 4500 =001 BRDbd16138052 =003 PWmBRO =005 20160517104130.0 =008 160517s2016\\\\ma ua\\\b\\\\\\000\1\eng\d =020 \\$a9780606379441 :$c$18.40 =020 \\$a0606379444 :$c$18.40 =020 \\$a9780763687748 =020 \\$z9780763649463 =035 \\$a(OCoLC)932169098 =040 \\$aPABRO$beng$cPABRO$erda =050 \4$aPZ8.3.V335$bRan 2016 =082 04$a[E]$223 =092 \\$aE$bVan Dusen =100 1\$aVan Dusen, Chris,$eauthor. =245 10$aRandy Riley's really big hit/$cChris Van Dusen. =264 \1$aSomerville, Massachusetts :$bCandlewick Press,$c2016. =300 \\$a1 volume (unpaged) :$bcolor illustrations;$c29 cm =336 \\$atext$btxt$2 rdacontent =337 \\$aunmediated$bn$2rdamedia =338 \\$avolume$bnc$2rdacarrier =520 \\$aRandy Riley,a science genius who loves baseball but is not very good at it, needs to use both his interests to save his town from a giant fireball that is heading their way. =521 1\$a3-8.$bBrodart. =521 2\$aP-3.$bBrodart. =650 \1$aStories in rhyme. =650 \1$aBaseball$vFiction. =650 \1$aRobots$vFiction. =650 \0$aStories in rhyme. =650 \0$aBaseball$vluvenile fiction. =650 \0$aRobots$vJuvenile fiction. =650 \7$aJUVENILE FICTION/ Humorous Stories.$2bisacsh =650 \7$aJUVENILE FICTION/Science Fiction.$2bisacsh =650 \7$aJUVENILE FICTION/Sports & Recreation/Baseball &Softball.$2bisacsh =655 \7$aStories in rhyme.$2sears =949 \\$aBGP$bCHILDREN'S$pX117005330$kJ$hE$iVan Dusen$f1$r2$g1$70$u3$w11$s0$oBGP $0{dollar}18.40$y99$c94$jDewey Decimal$nOn-Order$e1191382-1 =949 \\$aCCL$bCHILDREN'S$pX117005348$kJ$hE$iVan Dusen$f1$r2$g1$70$u3$w11$s0$oCCL $0{dollar}18.40$y99$c94$jDewey Decimal$nOn-Order$e1191382-2 RECORD 7... YOUNG ADULT FICTION, ENGLISH... RDA =LDR 02270nam 2200469 i 4500 =001 \\\bd16047032 =003 PWmBRO =005 20160217075315.0 =008 160216s2016\\\\nyu a\\\d\\\\\\000\1\eng\d =020 \\$a9780062420084 :$c$19.99 =020 \\$a0062420089 :$c$19.99 =035 \\$a(OCoLC)916137883 =040 \\$aPABRO$beng$cPABRO$erda =050 \4$aPZ7.R7375$bAI 2016 =082 04$a[Fic]$223 =092 \\$aFiction$bRoth =100 1\$aRoth,Veronica,$eauthor. =245 10$aAllegiant/$cVeronica Roth. =250 \\$aRevised edition. =264 \1$aNew York, NY :$bKatherine Tegen Books, an imprint of HarperCollins Publishers,$c2016. =300 \\$a526,42 pages :$billustrations;$c22 cm. =336 \\$atext$btxt$2rdacontent =337 \\$aunmediated$bn$2rdamedia =338 \\$avolume$bnc$2rdacarrier =490 1\$aThe divergent series;$v3 =520 \\$a"This distinctive edition of the third book in Veronica Roth's Divergent series features cover artwork from the major motion picture The Divergent Series:Allegiant, starring Shailene Woodley, Theo James, and Ansel Elgort.This special edition also contains never-before-seen bonus content!One choice will define you.What if your whole world was a lie?What if a single revelation like a single choice changed everything?What if love and loyalty made you do things you never expected?The explosive conclusion to Veronica Roth's#1 New York Times bestselling Divergent trilogy reveals the secrets of the dystopian world that has captivated millions of readers and film fans in Divergent and Insurgent."--$cProvided by publisher. =521 1\$a14-19.$bBrodart. =521 2\$a9-12.$bBrodart. =650 \1$aDystopias$vFiction. =650 \0$aldentity(Philosophical concept)$vJuvenile fiction. =650 \1$aSocial classes$vFiction. =650 \0$aFamilies$vJuvenile fiction. =650 \1$aLoyalty$vFiction. =650 \0$aCourage$vJuvenile fiction. =650 \1$aScience fiction. =650 \0$aSocial classes$vJuvenile fiction. =650 \0$aLoyalty$vluvenile fiction. =650 \7$aDystopias$vFiction.$2sears =650 \7$aYOUNG ADULT FICTION/Dystopian.$2bisacsh =650 \7$aYOUNG ADULT FICTION /Social Themes/Values&Virtues.$2bisacsh =650 \7$aYOUNG ADULT FICTION/Romance/General.$2bisacsh =655 \0$aScience fiction. =655 \0$aYoung adult fiction. =655 \7$aDystopian fiction.$21cgft =800 1\$aRoth,Veronica.$tDivergent series;$vbk. 3. =949 \\$aCCL$bTEEN$pX117005025$kYA$hFiction$iRoth$fl$r2$g1$70$u3$w11$s0$oCCL $0{dollar}19.99$y99$c26$jDewey Decimal$nOn-Order$e1175546-1 RECORD 8 ... YOUNG ADULT NON-FICTION, ENGLISH... RDA =LDR 01522pam 2200337 i 4500 =001 BRD2015039304 =003 DLC =005 20160323085353.0 =008 151026s2016\\\\ca u a\\\h\b\\\\000\0\e ng\\ =010 \\$a 2015039304 =020 \\$a9781626253483 :$c$16.95 =020 \\$a 162625348X :$c$16.95 =020 \\$z9781626253490(pdf e-book) =020 \\$z9781626253506 (epub) =035 \\$a(OCoLC)914579926 =040 \\$aDLC$beng$erda$cDLC =042 \\$apcc =050 00$aBF724.3.536$bB73 2016 =082 00$a155.5/191$223 =092 \\$a155.5191$bBradshaw 2016 =100 1\$aBradshaw, Cheryl,$eauthor. =245 10$aHow to like yourself :$ba teen's guide to quieting your inner critic& building lasting self- esteem/$cCheryl M. Bradshaw, MA. =264 \1$a0akland, CA :$binstant Help Books, an imprint of New Harbinger Publications,Inc.,$c[2016] =300 \\$avi, 200 pages :$billustration;$c21 cm. =336 \\$atext$2rdacontent =337 \\$aunmediated$2rdamedia =338 \\$avolume$2rdacarrier =490 0\$aThe instant help solutions series =504 \\$alncludes bibliographical references(pages 199-200). =520 \\$a0ften times,the biggest threat to a teenager's confidence and self-esteem is their own inner critic, which can often lead to depression and anxiety.This guide offers help to overcome self-criticism and give teenagers confidence to be the best they can be. Instant help solutions series series,216pp. =521 1\$a12-19.$bBrodart. =521 2\$a7-12.$bBrodart. =650 \O$aSelf-esteem in adolescence$vJuvenile literature. =650 \0$aSelf-acceptance in adolescence$vJuvenile literature. =650 \O$aTeenagers$xConduct of life$vJuvenile literature. =650 \1$aSelf-esteem in adolescence. =650 \1$aSelf-acceptance in adolescence. =650 \1$aTeenagers$xConduct of life. =650 \7$aSelf-esteem.$2sears =650 \7$aYOUNG ADULT NONFICTION/Social Topics/Self-Esteem &Self-Reliance.$2bisacsh =650 \7$aYOUNG ADULT NONFICTION/Social Topics/Emotions& Feelings.$2bisacsh =949 \\$aBKR$bTEEN$pX117015651$kYA$h155.5191$iBradshaw 2016$f1$r2$g1$70$u3$w11 $s0$oBKR$0{dollar}16.95$y99$c26$j Dewey Decimal$nOn-Order$e1194106-2 UL > 0L ili • L L QL L L LUO L) L L L) U L) ,_ LQ) L L) LQ) ai a Q a Q) Q)N a N > 4`-' a > a >) . o > ca > c 8> c af oc o oC2 oCm oaC oa. aoa, a) a0a) ) o • • 04-1741-7 -a c Q) 2 Ix Q) 'a Q Q) 'a Q m 'a ce Q) V a) P. a) •v Q) _= crit = c� F ' el- = mH = mF= II _ H II .a .o ;Q 1.0 _! 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L y a O 0 m Q m C_ O O ° U *..CU) �•' N !/1 to :C-41) .y... .2 v aym0 _rnEY � � �i m as 0 >, >,0. c d ani T d c mr 0)0 c > s c0 " co .c `—° � 0 0 0 00 0 L. 0 c�'a C L— 7.1 in o .. E o 9 o C 0 aCL `) L o 'am '� � c 0. o coaa ¢ mmmmmmmmc000wwCD0 ± - YJ _, ZaaaCe cncncnl- I- I- D cnz2