HomeMy WebLinkAboutMinutes - Minutes - City Council - Meeting Date: 11/26/2019 (3) r _.. _
City of Glendale
5750 West Glenn Drive
Glendale, AZ 85301
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Glendale
ARIZONA
Meeting Minutes
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Tuesday, November 26, 2019
12:30 P.M.
Workshop Meeting
Glendale Civic Center
City Council
Mayor Jerry Weiers
Vice Mayor Joyce Clark
Councilmember Jamie Aldama
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Lauren Tolmachoff
Councilmember Bart Turner
CALL TO ORDER
Mayor Weiers called the meeting to order at 12:31 p.m.
ROLL CALL
Present: Mayor Jerry Weiers
Vice Mayor Joyce Clark
Councilmember Jamie Aldama
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Lauren Tolmachoff
Absent: Councilmember Bart Turner
Also Present: Kevin Phelps, City Manager
Michael Bailey, City Attorney
Julie K. Bower, City Clerk
Chris Anaradian, Assistant City Manager
Vicki Rios, Assistant City Manager
Sheryl Rabin, Deputy City Clerk
*Councilmember Turner arrived after the roll was called.
WORKSHOP SESSION
1. COPPERWING LOGISTICS AN-209 ANNEXATION NORTHWEST CORNER OF DYSART
ROAD AND NORTHERN AVENUE
Presented by: Lisa Collins, Planning Administrator
Ms. Bower read the item by title.
Councilmember Turner joined the meeting.
Ms. Collins said staff was requesting direction on an annexation at the northwest corner of Dysart
Road and Northern Avenue. The request by Gammage and Burnham was to annex
approximately 6.3 acres, which was a remnant parcel. Following the annexation, the applicant
would seek de-annexation of the property for development in the City of Mirage.
Councilmember Malnar clarified that the property was a county island.
Ms. Collins said it was a county island.
Councilmember Turner clarified the parcel would first be annexed by Glendale and then
de-annexed to El Mirage. He asked what was planned for the parcel.
Ms. Collins said the parcel was part of a larger logistics center that would be developed by John F.
Long. Once the parcel was de-annexed, there would be a 10-foot strip along the north side of
Northern Avenue to continue Glendale's strip annexation boundary.
Councilmember Turner asked if there had been any conversations with the City of El Mirage about
a particular de-annexation Glendale would be interested in beyond the Loop 303 Freeway.
City Council Meeting Minutes- November 26, 2019 Page 2 of 10
Ms. Collins replied there had been no discussions.
Councilmember Turner said such a conversation could be beneficial to the West Valley.
Councilmember Tolmachoff asked for information on the boundary for the City of El Mirage.
Ms. Collins said El Mirage extended up to Pinnacle Peak but did not know the exact boundaries.
Mayor Weiers confirmed the only cost for the process was staff time for the hearing.
Ms. Collins said that was correct.
Mr. Bailey said the City of El Mirage did not go south of Northern Parkway, which belonged either
to the county or Glendale.
Mr. Phelps did not believe Glendale would have any other parcels to discuss with El Mirage, but
would follow up.
Mayor Weiers said a John F. Long representative was available for questions. He asked what
was planned for the property.
Tim Wright, John F. Long Properties, said the 1,300-acre property was zoned for light industrial
and was part of the Luke Air Force Base Noise Contour. There was no residential permitted and
commercial use was not likely.
There was Council consensus to proceed.
2. COUNCIL ITEM OF SPECIAL INTEREST— BUS STOP ADVERTISING
Presented by: Trevor Ebersole, Director, Transportation
Ms. Bower read the item by title.
Mr. Ebersole was seeking Council consensus regarding bus stop advertising. Vice Mayor Clark
had requested that staff explore the possibility of audio advertising at bus stop shelters and
Glendale urban shuttles in order to create revenue, to determine the cost, and research what had
been done by other cities. Mayor Weiers had asked for research on static advertising at bus stops
as a revenue source.
Mr. Ebersole estimated it would take approximately 100 hours of staff time to complete the
research. If given consensus to proceed, staff would return in the spring with the findings.
Councilmember Aldama asked if the proposal was for all bus stops City-wide.
Mr. Ebersole said it was City-wide.
Councilmember Tolmachoff asked about advertising on buses, such as Dial-A-Ride and Gus the
Bus.
Mr. Ebersole said the buses were not part of the initial request but could be added.
Councilmember Tolmachoff said it would be beneficial to have the information.
There was Council consensus to proceed.
City Council Meeting Minutes- November 26, 2019 Page 3 of 10
3. COUNCIL ITEM OF SPECIAL INTEREST — HANDS-FREE SIGNAGE
Presented by: Trevor Ebersole, Director, Transportation
Ms. Bower read the item by title.
Mr. Ebersole said Councilmember Turner had requested opportunities to create signage for
Glendale as a hands-free device community and creating signs that could be mounted to posts at
strategic locations.
Mayor Weiers asked about the possibility of signs on the back of City garbage trucks, not
necessarily as signs in the ground.
Mr. Ebersole said staff could work with other departments to prepare the pros and cons of such
advertising.
Vice Mayor Clark asked if the City's hands-free law was similar to state law.
Chris Briggs, Interim Police Chief said the City had adopted the state law, but the state law was
not enforceable until 2021. The City's hands-free ordinance was enforceable.
Vice Mayor Clark did not see the value in City signage when it was common practice throughout
the state.
Councilmember Tolmachoff asked for a timeline to implement signage.
Mr. Ebersole said staff could return to Council in 60 days with more information.
Councilmember Tolmachoff asked if a hands-free message was displayed on the dynamic signs
throughout the City.
Mr. Ebersole said no message was currently displayed but could be implemented immediately.
Councilmember Tolmachoff supported immediate messaging on the dynamic signs and more
information on costs for signage and decals on garbage trucks.
Mayor Weiers said educating visitors was important and it would provide officers with a supportive
tool for writing a ticket.
Councilmember Malnar supported moving forward immediately with the dynamic signs and to
consider additional signage when staff brought back more information.
Mr. Phelps said signage could be placed on police vehicles if it related to law enforcement.
Councilmember Tolmachoff agreed with exploring the possibility of the decals on police vehicles.
Councilmember Aldama asked what the criteria was for the message boards.
Mr. Ebersole said messages on the dynamic message signs (DMS) must reflect a traffic-related
message, not a special event.
There was Council consensus to move forward with decals and dynamic signage and further
research related to permanent signage.
City Council Meeting Minutes - November 26, 2019 Page 4 of 10
4. COUNCIL ITEM OF SPECIAL INTEREST — PANHANDLING SIGNAGE
Presented by: Trevor Ebersole, Director, Transportation
Ms. Bower read the item by title.
Mr. Ebersole said the topic would be covered during agenda item 7.
5. CENSUS COMMUNICATIONS OUTREACH PLAN UPDATE
Presented by: Jenna Goad, Assistant Director, Public Affairs
Ms. Bower read the item by title.
Ms. Goad provided an update on the preparations for the Census 2020 Outreach and was looking
forward to meeting with each Councilmember in regards to specific district outreach.
Vice Mayor Clark said the City struggled with outreach in certain areas and asked how that could
be addressed.
Ms. Goad said it would be addressed through geographic targeting and partnerships with schools,
churches, and non-profits.
Councilmember Malnar asked if information would be provided regarding the privacy of the
information provided.
Ms. Goad said a privacy message was part of the local and regional campaign.
Ms. Goad said the first notification received from the Census Bureau was an invitation to complete
the census online. After two or three invitations without an online response, a paper questionnaire
would be sent. If residents did not respond by the end of April, the Census Bureau would begin to
send people door-to-door.
Councilmember Aldama asked for an update on the litigation regarding the citizenship question.
Ms. Goad reported the question had been withdrawn and was not part of the census.
Councilmember Aldama suggested the information be added in the targeted areas.
Councilmember Turner asked if staff was working with the Arizona Multi-Family Housing
Association to get the word out to apartment managers.
Ms. Goad said the Arizona Multi-Family Housing Association was a critical partner.
6. GLENDALEONE - CUSTOMER RELATIONSHIP MANAGEMENT PROJECT UPDATE
Presented by: Jean Moreno, Director of Organizational Performance
Ms. Bower read the item by title.
Ms. Moreno provided an update of the project which would provide better data on service
requests, better decisions, and ultimately a better community experience. She said a mobile app
was also available for use.
Ms. Moreno said the internal soft launch began December 2nd and the full public launch would
begin in January.
City Council Meeting Minutes - November 26, 2019 Page 5 of 10
Councilmember Tolmachoff asked if a person typed "customer service" in the search bar, would
they be directed to the new system.
Ms. Moreno said once the page tagging was done appropriately, the customer would be directed
to the application portal.
Councilmember Tolmachoff asked how the "2000" number would work.
Ms. Moreno explained the 930-2000 number was answered by a switchboard operator. The
request was entered into the system by a staff member. The project was phase 2 of a larger
customer service project.
Councilmember Malnar commented the new system was a huge step forward for residents to
engage with the City. He asked if the new system meant the end of the RFS system currently used
by Council staff and others.
Ms. Moreno said that was correct. Anything received on the RFS system would be entered into the
GlendaleOne system.
Councilmember Malnar asked if there was intent to move current RFS items into the new system.
Ms. Moreno said an evaluation was necessary on how best to migrate data over time, but existing
requests could not be migrated into the system.
Councilmember Malnar asked how data overload would be resolved to ensure no negative
outcomes.
Ms. Moreno said the vendor indicated a rise in service requests might be seen initially due to the
new system. If requests did not level out over time, additional strategies would be reviewed.
Councilmember Turner asked to what degree was the data available for use by Councilmembers
or staff.
Ms. Moreno said the system had a robust reporting feature and staff had the capability to
download and compile the data. Staff would work with Councilmembers to customize dashboards,
reports, and information to meet the needs of each district.
Councilmember Tolmachoff asked how and when the roll out of the mobile app would be
conducted for use by residents.
Ms. Moreno said staff was working with the Public Affairs team on a comprehensive public
information strategy and campaign that would be finalized in December.
Councilmember Tolmachoff asked if there was a robot on the backend for an immediate response.
Ms. Moreno explained if a user opted-in for a response, auto-emails would be sent.
Vice Mayor Clark suggested providing information on how requests were prioritized to set
expectations and lower frustration.
City Council Meeting Minutes - November 26, 2019 Page 6 of 10
7. FISCAL YEAR 2019-20 CITY OF GLENDALE HOMELESS STRATEGIC ACTION PLAN UPDATE
Presented by: Rick St. John, Interim Deputy City Manager
Stephanie Small, Director, Community Services
Ms. Bower read the item by title.
Mr. St. John said staff was asking for Council direction on a philosophical change in the use of
U.S. Housing and Urban Development (HUD) funds and on other issues related to homelessness.
Mr. St. John said the ruling from the 9th Circuit Court stated it was inhumane to not let people
sleep in public if they did not have anywhere to go. Staff had a plan to use funding to guarantee
bed space in Glendale and other Valley shelters in order to aggressively enforce the urban
camping ordinance.
Mr. St. John said with the plan, along with the Court Navigation Plan and the Misdemeanor
Repeat Offender Program, the City should be able to get people off the streets and into a healthy
environment instead of causing issues for businesses or residents.
Mr. St. John asked Council for a philosophical change which provided the Community
Development Advisory Committee (CDAC) direction to fully fund the best options for helping
Glendale citizens, to discontinue partial funding efforts, and to allow staff to provide more input to
CDAC.
Councilmember Aldama asked how staff would benchmark the performance of applicants in order
to receive full funding.
Mr. St. John provided examples of ways to benchmark successes based on the type of services
provided. Staff could be re-appropriated with a heavier emphasis on navigation, which could help
avoid a revolving door. He stressed the benefits of a single point-of-entry. The West Valley
Regional Solutions to Address Homelessness Resolution would be brought forward in January for
Council consideration.
Mayor Weiers stressed the use of partnerships to obtain more funding leverage.
Councilmember Tolmachoff asked for clarification on the new construction projects and
percentage funding amounts.
Mr. St. John said funding was 48% of the amount requested in the application.
Councilmember Tolmachoff recalled the request for Helping Hands for Single Moms was funded
at 100%.
Mr. St. John clarified the funding percentages presented were averages and some programs
might have been funded at 100%.
Vice Mayor Clark expressed concern regarding the administrative costs of 20% for Community
Development Block Grants (CDBG). She asked why the percentage was so high compared to
6.5% or 7.5% for other federally-funded programs. She supported the philosophical changes with
CDAC and the focus on performance.
Mr. St. John said the set aside funds would continue to go before the CDAC and could be used for
items such as additional navigator efforts which had proven successful, the Healthy Giving
Campaign, storage solutions, pet solutions, and reserved bed space for urban camping ordinance
City Council Meeting Minutes- November 26, 2019 Page 7 of 10
enforcement. By using the set aside funds in the suggested areas, the City would be directly
impacted.
Vice Mayor Clark wanted to see some navigation performance and results with the current
resources, before a specific navigator was hired.
Councilmember Tolmachoff did not want to see programs such as Meals-On-Wheels eliminated if
the programs could not be fully funded.
Mr. St. John said the CDAC could decline some applicants and not feel as if it must fund all
applications at some level. If Meals-On-Wheels met the criteria, it should be funded. He did not
mean some requests could not be partially funded, but rather that the CDAC should not feel it had
to fund every request.
Councilmember Tolmachoff wanted to make sure the CDAC understood it was not being directed
to discontinue partial funding.
There was consensus for the CDAC philosophical change and on the set aside funds.
Mr. St. John asked for Council direction to move forward with signage.
Mayor Weiers asked if funds could be directed to a specific Glendale agency.
Mr. St. John replied staff would provide more information to Council.
Ms. Small said through the Healthy Giving Campaign, any Glendale charity or organization could
sign up to participate in the campaign. The donor chose which organization received the funds.
Mayor Weiers supported signage and had seen panhandlers standing directly in front of signage
in other communities.
Councilmember Turner suggested making it less productive to panhandle to encourage movement
toward resources and services. He asked if there were ways to increase the available money, such
as putting the From the Heart Program on the signage. He suggested the promotion of texting to
make a donation and promotion on the City's website.
Mayor Weiers said Council had supported the idea of increasing the amount residents could
donate to the From the Heart program. He asked if it could be changed to allow other amounts and
the ability to indicate the preference where the funds were allocated.
Vicki Rios, Assistant City Manager, stated the limitation still existed within the software if the
donation was made through the utility bill process.
Councilmember Tolmachoff agreed with the wording and message on the signage. If done right,
the community-wide education could increase resources.
Councilmember Malnar said signage was not the complete solution and stressed educating the
public so that panhandling was stopped.
Mr. St. John said signage would be left as an open item and staff would come back in January
with follow up on a cost model, marketing strategy and wording.
City Council Meeting Minutes- November 26, 2019 Page 8 of 10
CITY MANAGER'S REPORT
Mr. Phelps said the special event season would kickoff this weekend. There were potential issues with
the weather.
Jim Burke, Director of Parks, Recreation, Facilities and Special Events, provided general plans and
alternative options for the events in case of inclement weather.
Mr. Phelps said the City had received an unsolicited offer for purchase of City-owned property. Staff
would provide information to Council in December for discussion and direction.
CITY ATTORNEY'S REPORT
No report
COUNCIL ITEMS OF SPECIAL INTEREST
Councilmember Aldama thanked Mr. Phelps for the information regarding the unsolicited offer for City
property.
MOTION AND CALL TO ENTER INTO EXECUTIVE SESSION
A motion was made by Councilmember Bart Turner, seconded by Councilmember Lauren
Tolmachoff to hold an executive session.
AYE: Mayor Jerry Weiers
Vice Mayor Joyce Clark
Councilmember Jamie Aldama
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Lauren Tolmachoff
Councilmember Bart Turner
Passed
EXECUTIVE SESSION
Council entered into executive session at 3:21 p.m. for the following:
- Discussion/consultation with the City Attorney and City Manager to receive an update, to
consider its position, and to provide instruction/direction to the City Attorney and City
Manager regarding Glendale's position in connection with pending or contemplated litigation
with, or in settlement discussions conducted in order to avoid or resolve litigation with the
William E. Morris Institute for Justice pursuant to A.R.S. §38-431.03 (A)(3)(4);
- Discussion/consultation with the City Attorney and City Manager to receive an update, to
consider its position, and to provide instruction/direction to the City Attorney and City
Manager regarding Glendale's position in connection with contracts, agreements and/or
development agreements of the area in, near and surrounding the NEC of Reems Road and
Olive Avenue that are the subject of negotiations pursuant to A.R.S. §§ 38-431.03 (A)(3)(4); and
City Council Meeting Minutes - November 26, 2019 Page 9 of 10
- Discussion of a personnel matter with the City Manager pursuant to A.R.S. §38-431.03 (A)(1).
ADJOURNMENT
Mayor Weiers adjourned the meeting at 4:59 p.m.
I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the
meeting of the Glendale City Council of Glendale, Arizona, held on the 26th day of November,
2019. I further certify that the meeting was duly called and held and that a quorum was
present.
Dated this 16th day of December, 2019.
Je /
. Bower, MMC, City Clerk
City Council Meeting Minutes- November 26, 2019 Page 10 of 10