HomeMy WebLinkAboutMinutes - Minutes - City Council - Meeting Date: 4/4/1989 (3)MINUTES OF THE WORKSHOP SESSION OF THECITYCOUNCILOFTHECITYOFGLENDALE, MARICOPA COUNTY, ARIZONA HELD TUESDAY, APRIL 4, 1989 AT 3:05 P.M. Mayor Renner called to order the Workshop Session of GlendaleCityCouncilinConferenceRoomB-3 of the Council Chambers. Council members present were: Bellah, Falbo, Huffman, Hugh, McAllister, and Tolby. Members Absent: None. CONSENT AGENDASECONDFIESTA BOWL EVENT - MEN'S SLOW PITCH SOFTBALLTOURNAMENTWehavebeenadvisedthattheFiestaBowlMen's Slow PitchSoftballTournamentwillbeheldattheSahuaroRanchParkSoftballComplexonDecember15, 16, and 17. It is estimated
that a total of 50 teams from throughout the Valley and State
will participate in the tournament. Councilman Bellah was
instrumental in securing this event for Glendale.
As the local host the City of Glendale will provide services
such as field maintenance, supervision of the complex,
lights, etc. The Fiesta Bowl Committee will handle the entry
fees, tournament draw, umpires, trophies, and other
miscellaneous tournament duties.
MANAGEMENT REPORT ON SEWER RATES
This report is to inform the City Council of the results of
our study of sewer user charges, and recommends the
reallocation of those charges.
Sewer user fees are recommended for implementation effective
with billings made for sewer usage after May 1, 1989. This
rate schedule has been structured to:
meet sewer user charge requirements as defined by the
Federal Environmental Protection Agency (EPA) and the Arizona
Department of Environmental Quality (DEQ)
provide no overall increase in sewer user charges
adhere to financial liquidity and stability criteria
recognized by the financial community
These rates were reviewed and recommended for adoption by the
City Council Utilities Committee in their March 27, 1989
meeting. The report also provides for an appeal process for
customers who dispute the winter water average upon which
their user charge is based. This appeal process, which will
be administered by the Utilities Department staff, is similar
to programs used by other Valley municipalities.
The requirement to base user charges on individual customerwaterconsumptionismandatedbyFederalandStateregulations. The City became subject to these regulations in1986when, as part of the Sub -Regional Operating GroupSROG), it participated in federal funding of improvements atthe91stAvenueWastewaterTreatmentPlant. The new rateswerenotrequiredtobeimplementeduntilthoseimprovementsweresubstantiallycomplete. We have been advised by the SROGthattheimprovementswillsoonbeinoperation, and that thenewratesmustbeimplementedtopermittheCitytoreceive0.7 million in funding reimbursements from federal sources. The items on consent will be placed on a regular agenda forcouncilaction. WORKSHOP SESSION
PAY FOR PERFORMANCE PROGRAM
Marty Vanacour, City Manager, stated the Pay for Performance
Program was implemented city-wide effective July 1, 1987.
The program was designed to provide an incentive to motivate
the City's employees to perform at their highest level and
provide rewards to the employees who do contribute towards
achieving the City's goals.
Earlier this year, the City Manager directed a review of the
Pay for Performance program to determine if the program was
living up to its' potential and to recommend any changes
which would improve its' effectiveness. After completing a
study of the Pay for Performance program, the PFP Task Force
found that the program contained some valuable tools for the
organization, but also found a number of problems. These
problems are fully discussed in the PFP Task Force Report
dated December 16, 1988. A copy of the report is attached.
The PFP Task Force developed five basic recommendations to
improve the effectiveness of the PFP program. The PFP Task
Force recommendations are an attempt to address both employee
feedback and the needs of the organization. A brief summary
of their recommendations is listed below.
1. One Program for All. All employees should be on the
same performance appraisal and compensation program.
2. Retain the Use of Performance Planning and
Appraisal. The Performance Planning and Appraisal part of
the PFP program should be retained for all employees, with
some modifications.
3. Performance Based, Non -Differentiated Salary
Increases. Performance based salary increases should be
awarded to all employees who achieve at least a Competent
level of performance. The salary increase amount awardedshouldbeequalforallemployeesachievingCompetent, HighlyCompetentandExcellent. The standard increase amount wouldbeflexibleandwouldbedeterminedeachyearbytheCityCouncil, dependent upon the City's ability to pay. 4. Recognition for Top Performers. Non -monetary awardsorothertypesofrecognitionshouldbeawardedtoemployeeswhoachieveHighlycompetentorExcellentlevelsofperformance. 5. Separate Performance Increases and General WageIncreases. General wage increases (GWI) or cost of livingadjustments (COLA) serve different purposes and should not becombinedintooneannualincrease. The task force alsorecommendedthatpreferencebegiventoawardperformanceincreasesfirstoutoftheavailablesalaryincreasefundsandaGWIsecond, if funds permit.
We have analyzed the PFP Task Force recommendations and have
developed strategies to implement the program changes. If
the recommendations are adopted, they would be effective at
the beginning of the new fiscal year, July 1, 1989.
The most significant change to the PFP program would be the
elimination of differentiated pay and excellence bonuses. The
PFP Task Force also recommended that performance increases be
paid separately from cost of living adjustments (COLA) and
that preference be given to pay performance increases first.
The net affect of this change would be a return to a
compensation system similar to that of the past with a Merit
component and a COLA component. The City's ability to pay and
market conditions would determine the increases given each
year.
All employees would continue to use the performance planning
and appraisal process. Some modifications would be made to
this process to make it easier for supervisors and employees
to use and understand.
Mayor Renner asked for a summary on the modification of the
performance plan and appraisal forms. Mr. Osuna said the
task force and the his department support the conclusions.
They found the components of PFP did accomplish some of the
objectives from the original program. The PFP does have some
potential of continuing to improve organizational
communication, positive employee relations, however they do
feel that the forms, the process, the number of meeting
times, does have to be look at critically and make it a
better tool.
Mayor Renner asked if this would continue to be a
requirement. Mr. Osuna said it would be a requirement and
the number of time the employee and supervisor meet would be
tied to the position. He stated he felt it should beflexibletomeetasmanytimesasnecessarybutaminimumnumbertiedtoanemployeesoveralljobduties. Mayor Renner asked if the forms would be reworked. Mr. Vanacour said they would go back to the committee and getrecommendations. Mayor Renner asked if the new performance planning andappraisalprocessbethevehiclethatestablishesalevel ofcompetency. Mr. Osuna said the planning and appraisalprocessdoesincludethesettingofobjectivesandstandardstoestablishatleastthecompetentlevelandabove. Councilman Huffman expressed his hope that the task forcespentalotoftimetalkingtotheworkersandnotjustrepresentingtheirownopinions.
Vice Mayor Tolby stated there was little enthusiasm among the
mid-range managers and asked if this would gain enthusiasm.
Mr. Osuna said that he felt mid -managers and employees would
take the lead from top management and that is were the PFP
task force recognized that top management needs to be very
forceful in the support and promotion of this new concept.
Councilman Falbo asked what areas do we see now that does not
include a concensus from the group. Mr. Vanacour said
everyone signed the document so he felt there was concensus
that this is the best document so he felt if there were still
concerns the members would have to speak on these issues.
Mayor Renner afforded an opportunity for members of the task
force to speak to this issue.
Mr. Ernster, Chairman of the committee, commented on the
concensus issue that he felt the issue that was the most
controversial at the committee level was differentiated pay
and the conclusion reached was to set it aside. The
committees reasons for this decision was some felt it didn't
work because supervisors could not rate employees
objectively, others felt it damaged the team concept and
brought competition into the team concept, others were
concerned because they felt supervisors were not trained
properly, therefore, they could not do a good job, and others
felt the issue should be set aside for now because the city
could not afford to offer a pay program with differentiated
pay and make it worth the employees time, there were a few
would felt it could work and it was an incentive for
employees to be more productive.
Councilman Bellah asked if the program was to remain for
department heads. Mr. Vanacour said for now all employees
would be on the same plan and I will look at the plan in the
future.
Mayor Renner asked if the task force discussed a two systemplan. Mr. Ernster said there was a concensus there should beonepaysystem. Mayor Renner asked if there was discussion about employee whohavereachedthetopoftherange. Mrs. Valenzuela said intermsofthebonusifweweredoingawaywithdifferentiatedpaythatitwouldbelogicaltodoawaywiththebonusanddifferentiatebasedonperformanceagain. If a bonus wasgivenautomatically, regardless of what performance level itwas, then it's no longer a bonus but another step in thesalaryrange. Councilman Bellah asked what was the discussion about theupperrangeofthepayscale. Mrs. Valenzuela said it wasdiscussedtheproblemoftakingawaythatbenefitandtherewasnowayaroundthat, not everyone agreed with the
structure on how we do our compensation but that was not part
of the charge of the committee.
Councilman Falbo asked if there was discussion about GWI.
Mr. Ernster said each committee member was asked their
priority on merit or cost of living and the concensus was
that the merit should take precedence. Mr. Osuna agreed that
was correct the concensus was that employees should earn
their pay and it should not be tied to seniority or just
being around.
Councilman McAllister asked if there was any feedback on the
issue of the current increase in insurance cost as a part of
the benefit package. Mr. Iampaglia said it was a major topic
in Issues 89 which amount to a 1.5% increase and the
employees who participated understood that it was a benefit.
Mayor Renner asked if committee members had any comments.
Mr. Rich Suarez stated he felt the committee spent ample time
with employee groups trying to get information to allow
everyone to have an opportunity to give their input. Mr.
Suarez also commented on question 25 that there were
employees striving for excellence who were topped out and for
whatever reason were rated high competent. They felt they
had provided the extra effort and had no method of getting an
increase.
Jim Hayden said he felt the major concern was having a merit
system all along which guaranteed a 5% increase which was a
contract with the city and with PFP that went away.
Councilman McAllister asked if there was any discussions on
lay offs. Mr. Ernster said there was no discussion on this
but there was detailed discussions on the city's ability to
pay. Mr. Ernster felt the committee understood that any
future increases that would be given would be based on thecity's ability to pay. Councilman Falbo said he thought there was a consensus on theGWIcomingafterthemeritincrease. Mr. Ernster said thatwascorrect. Mr. Hayden said they had not said after theywantedtheconsiderationofmerittobeaheadofGWI. Councilman Falbo explained the document says first the meritincreaseandthenthecity's ability to pay to be taken intoaccountwhenlookingatanygeneralwageincrease. Mr. Ernster said that was correct. Councilman Falbo asked if you come to work and agree to acertainrangeandtopoutthenyouaresayingyouarenotacceptingtherangeifyoumovingitbaseduponageneralwageincrease. Mr. Hayden said the merit system doesn'tincludemovingtherange. The top and bottom stay the same
and those who have a merit step coming would receive one but
those topped out would only receive a cost of living
increase.
Mayor Renner asked if there was any discussion on this
point? Mr. Ernster said his recollection was the committee
consensus was that the merit increase would receive priority
over GWI and there might be some years where there is enough
funding available to give both merit and GWI. Mr. Osuna
agreed. Mr. Hoyt said the committee feels years of service
should count and they should move up a little within the
merit range.
Councilman Falbo stated there is a top end and a bottom end
and in order to get a cost of living increase you have to
move the top end and that is not was has been recommended.
Mr. Hayden said that is exactly was has been recommended with
the precedence on the merit increase and COLA after merit.
Mr. Pedrow stated if you don't move through the steps from
the beginning to end then someday new hires will be paid the
same as someone who has been here for a couple of years
because they have not progressed through the range;
therefore, if the merit increase in always larger than any
COLA than you will always have the progression through the
range and everyone should be more satisfied.
Mayor Renner says this process has involved a tremendous
amount of participation throughout the organization and there
are not many organizations which would allow an employee
based committee to deal with an issue this complicated or
sensitive. It is clear that the vast employees recognize the
motivated, positive, beneficial work should be recognized and
compensated as such. I compliment everyone who participated
on this task force. It is clear that the recommendation of
the employees puts the responsibility squarely back on top
management and that exhibits a confidence on the employeespartonthemanagementandthecouncil. This item will be brought back with the new merit plan. AIR QUALITY UPDATELoriLiebermanbriefed the City Council on air qualityissues. INTERGOVERNMENTAL REPORTMarionPorch, Intergovernmental Liaison briefed the CityCouncilonlegislativeissues. AdjournmentTherebeing no further business the meeting was adjourned at
4:35 p.m.
Assistant City Clerk