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HomeMy WebLinkAboutMinutes - Minutes - Community Development Advisory Commission - Meeting Date: 1/10/2013 MINUTES CITY OF GLENDALE COMMUNITY DEVELOPMENT ADVISORY COMMITTEE PUBLIC HEARING NO. 2 GLENDALE MUNICPAL OFFICE COMPLEX COUNCIL CHAMBERS 5850 W. GLENDALE AVENUE GLENDALE, ARIZONA Thursday, January 10, 2013 6:30 p.m. MEMBERS PRESENT: Arthur Swander Jr., Vice Chair Chuck Jared Matthew Versluis Cherie Hudson Shirley Wong Randy Miller John Torres Gina Schmitz Marcellous Sanders Sharon Wixon MEMBERS ABSENT: Vickie Loya STAFF PRESENT: Gilbert Lopez, Revitalization Administrator Sam McAllen, Interim Executive Director Mona Francis, Revitalization Supervisor Elizabeth Garcia, Revitalization Coordinator I. Call to Order and Introductions Vice Chair Swander called the meeting to order at 6:31 p.m. II. Roll Call All Committee-members introduced themselves. Committee-member Loya was absent. III. Public Comment Vice Chair Swander opened the floor to public comment on the Fiscal Year (FY) 2013- 14 funding recommendations. No comments were made. Vice Chair Swander closed the floor to public comment on the FY 2013-14 funding recommendations. Minutes of the Community Development Advisory Committee January 10, 2013 Page 2 of 15 IV. Fiscal Year (FY) 2013-14 Community Development Block Grant (CDBG) Public Services and Emergency Solutions Grants (ESG) Funding Reauests Vice Chair Swander explained that during this meeting, there will be eleven Public Services and eight ESG funding requests presented by agency representatives. Upon review of the applications, the Committee will make final recommendations to Mayor and Council for approval in spring. Mr. McAllen thanked the Committee-members for their dedication to the City of Glendale and this public process. Mr. McAllen noted that the hearing and review process was very time intensive and appreciated the Committee-members' participation to help the citizens of Glendale. [Committee-member Schmitz entered the meeting at 6:34 p.m.] Mr. McAllen thanked all of the agency representatives for attending the hearings and for their good works in the community. Mr. McAllen stated that just as the agencies' budgets are restricted, so are the amount of federal funds available. Mr. Lopez echoed Mr. McAllen's comments and thanked the Committee-members for their participation. Mr. Lopez stated that federal regulations limit the amount of funding allocation to Public Services at 15% of the total allocation. Based on last year's total allocation of $2,083,478, the 15% for Public Services would amount to approximately $312,521. Mr. Lopez noted that the grand total amount requested by the twenty-five Public Services applications is $710,097. Mr. Lopez stressed that the available amount is estimated based on the prior year funding and any changes in the actual amount from the federal government would be applied to the recommended grants on a pro-rata basis. Tonight, two types of requests will be heard, for CDBG and ESG funding. Mr. Lopez introduced Ms. Francis, Ms. Garcia and Ms. Kazmierczak and advised the Committee that staff is on hand for any questions or clarifications necessary. Mr. Lopez added that staff performed all technical reviews of the applications prior to the hearings. Vice Chair Swander stated that presentations are limited to four minutes each and that staff is keeping track of the time used. Committee-members are encouraged to ask clarifying questions and there would be no time limit on this question-and-answer period. Vice Chair Swander asked if any of the presenters needed an English-to- Spanish translator. There were no requests. Presentations for the following programs were made: CDBG PUBLIC SERVICES REQUESTS #1 Central Arizona Shelter Services jCASS) - Men's Overflow Center - $30,000 request Mr. Mark Holleran, chief executive officer, thanked the City of Glendale and the Committee for its past support of the CASS programs. Mr. Holleran provided the following information regarding the shelter: • The Men's Overflow Shelter has been open since 2005. Minutes of the Community Development Advisory Committee January 10, 2013 Page 3 of 15 • The Overflow Shelter was created in response to a hot summer when 30 homeless people died due to the heat. Since the opening of this facility, no homeless deaths have been reported. • Tonight, 250 men will be provided shelter services in the Overflow Shelter. • Also tonight, due to the extreme cold, a service facility will be utilized as a shelter as well. The agency will be working with the police department to identify individuals who need shelter. • At the downtown Phoenix family shelter, 450 individuals are housed nightly, but there still is a great need for the Men's Overflow Shelter. Committee-member Miller inquired about men who are utilizing the Overflow Shelter who are on drugs or have severe issues. Committee-member Miller wondered if some individuals use the shelter as a hand-out and not a hand-up. Mr. Holleran stated that there are about 50 to 100 men who do not want to play by the rules at the shelter; last week, about 70 to 100 men were made to leave the shelter. Mr. Holleran noted that during this extreme cold snap, these men will be allowed back in. Mr. Holleran explained that, if after 90 days, an individual has not shown they are active in attaining shelter or improving their situation, the CASS shelter is not the place for them. Committee-member Miller asked how the CASS staff encourages productiveness in its clients. Mr. Holleran explained that the on-site case managers work with the clients to find the cause of homelessness and motivate the client to take the right actions to mitigate the cause. However, some individuals have long-term, chronic issues which call for more serious help. Committee-member Sanders noted that the CASS shelter is in downtown Phoenix and wondered how the homeless from other areas get to the shelter. Mr. Holleran explained that homeless people come to CASS from all valley cities and the transportation issue has not been a problem. Many times, the police are called regarding a homeless person and the police drop the individual off at the shelter. Committee-member Hudson noted that the grant application shows a significant drop in the amount of individuals served over the last fiscal year. Mr. Holleran explained that over time, the HMIS system was implemented at CASS and the system does not allow staff to input data as before. The system has appeared to restrict the amount of information that can be obtained. CASS staff is working within the restrictions of the new system. Vice Chair Swander asked if the 90-day maximum stay was a hard rule. Mr. Holleran noted that if an individual is showing they are working toward improvement, they will be allowed to remain at the shelter. Committee-member Wixon asked if clients are referred to other agencies for assistance. Mr. Holleran replied that the CASS shelter is usually the end of the line for most of the individuals. Mr. Holleran added that if an individual is asked to leave the CASS shelter, it is probably via the assistance of the police department and the individual is most likely going to jail. #2 Central Arizona Shelter Services (CASS) - Family Shelter - $28,000 request Mr. Holleran provided the following information regarding the Family Shelter: Minutes of the Community Development Advisory Committee January 10, 2013 Page 4 of 15 • The Family Shelter is located in the Sunnyslope area in north Phoenix. • A maximum of 36 families each night can be housed. Currently, there are 32 or 33 families at the shelter. • The shelter is open to anyone who arrives. • CASS is working with UMOM on a centralized intake process to make it easier for homeless families to acquire shelter services. Committee-member Miller inquired about the average length of stay at the Family Shelter. Mr. Holleran stated that the length of stay is 60 days and there is a 90% success rate in getting the families into housing. Mr. Holleran noted that the services necessary at this shelter are a little more complicated due to the needs of children. Committee-member Miller asked about the 10% of the population who are not moving forward. Mr. Holleran stated that historically, Child Protective Services (CPS) gets involved in those cases and many times there are deeper issues with the 10% who do not move forward, such as substance abuse. Committee-member Versluis asked if CASS worked with other homeless agencies in the valley to see if some individuals are simply moving from one shelter to another. Mr. Holleran commented that some clients do play the system, but the homeless agencies are now much better at communicating with each other. Vice Chair Swander thanked Mr. Holleran for his presentation. #3 City of Glendale Community Action Program - Eviction Prevention (Rent Assistance): $75,000 reauest Ms. Rebecca Daniel, program administrator, stated that the goal of the Community Action Program (CAP) is to help out individuals who have been self sufficient but are experiencing an emergency need. Ms. Daniel provided the following information: • The majority of funding for the CAP program comes from the Department of Economic Security (DES). • The public demand for assistance has been increasing tremendously; however, the available funds have been decreasing. • Many families are having difficulty with basic expenses. • Glendale residents who are assisted meet 50% of the area median income guidelines. Individuals must provide a Social Security number, a birth certificate and proof of gross monthly income. Individuals also must be experiencing a crisis such as a recent layoff or loss of income or a medical condition. • Individuals can be assisted with one month of rent. Staff also looks to make sure the individual or family can pay the next month's rent, or the possibility of public housing will be researched. • All grant funds will be used for rent assistance. No funds will be used for administrative costs. • Funds will be given only to Glendale residents on a first-come, first-served basis. Committee-member Versluis expressed concern that one month of rent assistance may not provide much time for a family or individual to turn their situation around. Ms. Daniel agreed, but added that the families have usually experienced a temporary reduction in income and if not, they are also referred to other organizations such as Minutes of the Community Development Advisory Committee January 10, 2013 Page 5 of 15 St. Vincent de Paul and other faith-based organizations for further resource assistance. Ms. Daniel stated that the CAP office provides assistance one time to a family in a twelve-month period. Ms. Daniel stressed that the applications are input into the HMIS system and everything possible is done to prevent duplication of services. Ms. Daniel noted that some social services agencies do call the CAP office to check on services that individuals or families have been receiving. Committee-member Hudson commented on a note in the application regarding unallowable transfers between city accounts. Ms. Daniel explained that the department is currently under CAP 60 Programming and was unaware of the issue. Mr. Lopez interjected that the comment in the notes was unrelated to the CAP office and involved a different city department. Ms. Daniel noted that in the 29 years that CAP has been in service, the department has never failed federal, state or local audits. Committee-member Sanders wondered what happens if a client needs more than one month of assistance. Ms. Daniel replied that staff will work with faith-based organizations or utilize other programs available through the CAP office to assist the client. Ms. Daniel stated that staff will work to find assistance for those clients from agencies such as the Salvation Army and Homeward Bound in order to reduce their monthly expenses. Committee-member Miller asked for further information on how the city's budget cuts have affected the department. Ms. Daniel explained that from last fiscal year to this fiscal year, three staff positions were eliminated and assistance funds went from $2.0 million to $511,000. Ms. Daniel stated that the upcoming fiscal year will also include budget cuts, and that is why the department is applying for CDBG funding. Committee-member Miller asked if staff tracks the crisis reason given by the clients to determine if the same crisis reason is used repeatedly. Ms. Daniel explained that documentation in support of the crisis reason is required, such as a letter from the employer confirming job loss or reduction in hours or income. The case worker does not just rely on the client's word but must have some type of verification of the crisis. Vice Chair Swander thanked Ms. Daniel for her time. #4 Homeward Bound — Empowering Families: $23,616 request Ms. Dawn Bogart announced that she has been with Homeward Bound the past 16 years. Ms. Bogart provided various program facts, including the following: • This transitional housing program serves victims of domestic violence, poverty and homelessness. • The program serves an average of 20 to 25 Glendale families which total approximately 60 to 75 individuals. • There are six homes located in the City of Glendale plus twelve units at the Thunderbird Family Village. • There has been an increase in request for assistance. • Case management and employment assistance is provided. • There are 7 scattered sites and a five-acre campus with 80 apartment units. Families are provided with counseling, child care, food, and education on life skills and addressing employment barriers. Minutes of the Community Development Advisory Committee January 10, 2013 Page 6 of 15 • In the entire program, 220 families are served, totaling approximately 600 individuals. • The program is a hand-up, not a hand-out, because families must pay up to 30% of their income to participate. • It costs $22,000 annually to house a family. • Thousands of families have gone through the program since its inception. Ms. Bogart thanked the Committee for its past support. Committee-member Miller inquired as to what happens if a client in the program loses his or her job and cannot pay the required amount to participate. Ms. Bogart stressed that employment is mandatory and participants are required to report job loss immediately. The case manager will then work with the client to obtain new employment or improve their job skills. Committee-member Miller inquired about drug and alcohol testing. Ms. Bogart stated that testing is done on a random basis and there is a zero tolerance policy. Committee-member Miller complimented Ms. Bogart on the success rate of the program and for its collaboration with CASS as noted in the application. Ms. Bogart stated that the use of the HMIS system as required by HUD has been beneficial in getting the different agencies communication with each other. Ms. Bogart thanked city Staff for their helpfulness during the grant process. Vice Chair Swander thanked Ms. Bogart for her presentation. #5 A New Leaf, Inc. — Faith House Emergency Shelter: $27,500 request Ms. Rosalie Hernandez, program manager, gave a presentation on the agency and the grant request which included the following highlights: • Faith House was the first domestic violence shelter in the valley. • In 2000, Faith House moved to its current location in Glendale and later merged with A New Leaf. • Faith House is a 16-bed emergency shelter providing domestic violence services such as crisis intervention, case management, life skills, support groups, educational classes, on-site licensed child care, referrals and transition services. Clients can stay up to 120 days. • The shelter has a 24 hour staff. • Clients attend bi-weekly meetings on overcoming crises and utilizing strengths. • Funds are received from grants, private donors, corporations and in-kind donations. • The shelter is a Work Force Connection Access Point Site. • Upon completion of the program, clients either enter the transitional housing program at Faith House where they can stay for two years or transfer to another housing service agency. Ms. Hernandez thanked the Committee for its past support. Committee-member Miller noted the $1,000 a month phone bill in the budget and commented that it appeared to be a high cost. Ms. Hernandez stated that some of the Minutes of the Community Development Advisory Committee January 10, 2013 Page 7 of 15 phone use is long distance due to clients who are relocating and also the phone is used extensively for intake, assessment and other business uses. Committee-member Miller noted that 65% of the callers are not serviced and asked for clarification. Ms. Hernandez explained that if the clients are within two miles of the shelter, they will be referred to another shelter. The intent is to move the client to a location further and safer for them. Ms. Hernandez thanked the Committee for its past support and hoped that the partnership with the City of Glendale would continue. Committee-member Miller inquired about drug and alcohol testing. Ms. Hernandez replied that testing is done if appropriate. Vice Chair Swander thanked Ms. Hernandez for her presentation. #6 A New Leaf - Juvenile Alternative Glendale (JAG) Youth Center - $12,500 reauest Ms. Meghan Sneed, program manager, thanked the Committee for its time and provided the following information on the program: • The JAG Center is open 7 days a week, 24 hours a day and serves youth aged 8 through 17. • The center provides a safe place for a 23-hour time-out for the youth due to issues with the law or difficulties with their families. • Intake and assessment is completed with the youth, and separately with the parent or guardian. • The 85301 zip code in Glendale had the second highest referrals to the center during the last fiscal year. • The Glendale Police Department brings in many of the youth and some are referred from the court system. • After a youth leaves the center, a 10-, 20- and 30-day follow-up phone call is made to document status and provide referral for any extra services needed. • 60% of the youth do not reoffend. Committee-member Miller inquired about instances whereby the youth experience continuous issues in the home. Ms. Sneed stated that CPS would be contacted regarding issues happening in household. Committee-member Miller asked why the maximum time at the center was 23 hours. Ms. Sneed explained that a 24-hour time frame would classify the center as a shelter; however, the intent of the program is to provide a safe place for a time out. Committee-member Miller asked how youth were brought to, or found out about, the center. Ms. Sneed stated that referrals come from schools, the police, courts, clergy, counselors and past clients. Vice Chair Swander thanked Ms. Sneed for her time. #7 One Step Beyond Inc - f_mplovment Program for the Working Poor with Developmental Disabilities: $5500 request Minutes of the Community Development Advisory Committee January 10, 2013 Page 8 of 15 Ms. Jen Willis addressed the Committee and provided the following information on the program: • One Step Beyond provides a vocational program which includes a personal curriculum and job coach for low-income individuals with disabilities. • The job coach stays at the employment site with the clients. There is one job coach for every three clients. The job coach may help clients with job duties and also makes the employers feel comfortable knowing that the employee has assistance if necessary. Committee-member Jared inquired as to the types of disabilities the clients might have. Ms. Willis explained that some clients have epilepsy and therefore can have seizures on the job site. The job coach will take care of the employee through the seizure. Committee-member Miller asked about any business partners the agency has. Ms. Willis sated that the agency is working to create a partnership with schools such as Frontier Elementary and Sun Valley Elementary, noting that some clients can work as a teacher's assistant. Ms. Willis added that the agency wants to place clients in jobs they are interested in. Vice Chair Swander thanked Ms. Willis for her time. #8 Community Bridges, Inc. — Community-Based Outreach Services in Glendale - $31,631 reauest Ms. Rhonda Meecham thanked the Committee-members for their time and stated that she has been with Community Bridges for the past six years. Ms. Meecham that this was the first time the agency has come to the Committee for assistance. Ms. Meecham provided the following information on the program: • The agency is a private, not-for-profit 501(c)(3) organization and has been in business for over 30 years. • The agency provides comprehensive behavioral health services and has assisted over 75,000 individuals and families through 30 programs in the state with 750 employees. • The agency is very active in the Glendale community. • The agency averages 900 calls a day. Upon a call, staff is dispatched out into the community. Staff can be dispatched to a site within fifteen minutes. Calls do come in from the fire department, police department and hospitals. • The grant funds will be used for staffing. • Ms. Meecham herself started with the agency six years ago as an outreach worker. • Outreach workers first stabilize the client's crisis and then connect clients to further required services. • An estimated 800 Glendale residents are to be assisted by the agency in FY2013- 2014. • The website is www.communitybridgesaz.orq. Committee-member Miller asked Ms. Meecham to describe a situation in which a crisis worker would be called. Ms. Meecham gave an example whereby police may be called to a scene of public intoxication. The police would then call the agency and a team of one peer and one emergency medical technician would arrive on site to take the Minutes of the Community Development Advisory Committee January 10, 2013 Page 9 of 15 client's vitals and provide peer support. The team would stabilize the situation with the police and then the client will be taken to either the Phoenix or the Mesa center for further assistance. For mental health issues, the client would be taken to the West Valley access point for assistance. Committee-member Torres noted that this program is specialized for detox and the agency does very good work. Vice Chair Swander thanked Ms. Meecham for her presentation. #9 Community Legal Services — Fair Housing Services - $15,000 reauest Ms. Lillian Johnson, executive director, stated that Community Legal Services is a non- profit civil law firm that provides legal services in Maricopa, Mohave, Yavapai, Yuma and La Paz counties to low-income clients. Ms. Johnson gave a presentation which included the following highlights: • Community Legal Services has been in business for the past 60 years and has been involved in fair housing issues for the past 20 years. • Fair Housing violations include denied access due to race, color, religion, sex, and familial status. • The grant funds will be used to provide legal services to Glendale residents. Committee-member Versluis wondered if fair housing issues were a prevalent problem. Ms. Johnson replied in the positive, especially in rental housing. Ms. Johnson stated that most of the issues are in regards to national origin, race and family status. Ms. Johnson added that many renters do not even realize it is illegal to deny housing to families with children. Committee-member Miller stated that in the application, it is noted that five of the last ten reports submitted last year for federal funding requirements were submitted late. Ms. Johnson explained that the agency's main funding source is a federal agency that changed their deadlines for report submittals which caused this situation. Ms. Johnson added that staff has implemented a system to ensure that the new reporting deadlines would be met in the future. #10 Community Legal Services — Removing Barriers to ]ustice for Low- Income Glendale Residents - $30,000 request Ms. Johnson stated that general legal assistance is provided to low-income clients in the following top three areas: consumer issues such as a vendor suing a client, housing issues such as landlord tenant disputes and family law such as domestic violence. Committee-member Miller wondered if the agency assisted landlords with issues. Ms. Johnson stated that landlords are provided with information regarding fair housing laws. Committee-member Miller noted that the application states that the agency assists clients with establishing paternity and asked for clarification. Ms. Johnson explained that some clients want to establish a relationship and assume responsibility for their children and so assistance with paperwork is provided. Minutes of the Community Development Advisory Committee January 10, 2013 Page 10 of 15 Ms. Johnson thanked the Committee for its past support of the agency. Vice Chair Swander thanked Ms. Johnson for her presentation. #11 Southwest Center for HIV/AIDS — Women and HIV - $17,500 reauest Ms. Karen Reddick, education program manager, and Mr. Tom Awai, director of community outreach, approached the Committee. Ms. Reddick provided the following details on the agency and grant request: • The center targets women who are at high risk for HIV/AIDS with the goal of reducing the spread of AIDS. • The goal of the program is to educate 300 women on how to protect themselves from being infected from the AIDS virus and how not to spread the virus. Education will include a series of three one-to-three hour classes. The program will also provide free HIV testing and counseling. If a client tests HIV positive, the clients will be connected to proper care. This program is been done in Tempe, Chandler and Phoenix and now the agency would like to bring the program to the City of Glendale. • Pre- and post-testing of the women will be done along with a satisfaction survey. Staff will remain in contact with the women for three to six months after the classes end. • Many women who are high risk are victims of domestic violence and users of drugs. • Women tend to get diagnosed later than men and the disease tends to spread faster so it is important to provide women with education and testing. Committee-member Sanders commented that various agencies provide HIV awareness and wondered what made this program stand out from the pack. Ms. Reddick stated that awareness is one thing but education, testing and personalized risk reduction is quite another service which the program provides well. The agency has been providing services in the valley for over 20 years. Committee-member Miller inquired as to the cost of testing. Ms. Reddick replied that each HIV test costs $10.00 not including staff costs. If the initial test is positive, there is a follow-up test performed for confirmation but that cost is funded by the county and state. Committee-member Miller inquired as to the cost of the prevention kit. Mr. Awai explained that the kits are donated by the CDC. Committee-member Hudson noted that the agency's A133 reports were filed late due to an audit. Ms. Reddick explained that quality control has been implemented so that does not happen again in the future. Vice Chair Swander asked how the participant's low-income status was verified. Ms. Reddick stated that income information would be required from the clients and other personal information can be garnered from partnering agencies. Vice Chair Swander thanked Ms. Reddick and Mr. Awai for their time. Minutes of the Community Development Advisory Committee January 10, 2013 Page 11 of 15 EMERGENCY SOLUTIONS GRANTS (ESG) REQUESTS #12 A New Leaf, Inc, - Faith House Emergency Shelter - $35,000 reauest Ms. Rosalie Hernandez, program manager, stated that because she gave an earlier presentation on the agency and programs offered, she would like to go directly to any questions from the Committee-members. Committee-member Miller asked what the grant funds would be used for. Ms. Hernandez stated that the funds would be put towards the cost of a part-time salary and also for utilities. Mr. Lopez clarified that ESG funds require a 100% match. Vice Chair Swander thanked Ms. Hernandez for her time. #13 Central Arizona Shelter Services (CASS) - Emergency Shelter Services for Single Adults - $40,000 request Mr. Holleran gave a presentation which included the following information: • CASS has been providing shelter since 1984. • Tonight, approximately 400 individuals will be at the Single Adult shelter in addition to those at the Overflow Shelter and the Family Shelter. • CASS has experienced some positive results in the last four years. The grand total served has deceased somewhat. Staff has worked very aggressively in finding affordable housing for its clients. • CASS staff would like to go out of business for all of the right reasons. • With the single, adult men, drug and alcohol abuse is a big program. Also, there are some people who are dealing with some very deep-seeded issues. Individuals who need to stay longer than 90 days may be moved over to other partnering agencies who can better address their deeper issues. Committee-member Versluis asked about the age range of individuals at the shelter. Mr. Holleran replied that the shelter serves people at the minimum age of 17 and there are people at the shelter who are 60 and older. Vice Chair Swander thanked Mr. Holleran for his presentation. #14 it •f GI-n.ale Communi Action Pr. 'ram - Horn-less Prevention Services - $37,500 request #15 City of Glendale Community Action Program - Rapid Re-Housing - $37,500 request Ms. Rebecca Daniel, program administrator, stated that the goal of these programs is to prevent homelessness. Ms. Daniel provided the following information: • Homeless Prevention Services: Minutes of the Community Development Advisory Committee January 10, 2013 Page 12 of 15 o 97% of the grant funds will go be used to assist the clients while 3% will be used for administrative fees. o Prevents eviction of the clients. o Clients must meet the state crisis requirements. o Clients must meet 30% median income guideline. o Verification of Social Security Number, income and birth certificates is performed. • Rapid Re-Housing: o This program provides first month's rent, last month's rent and deposit for a client who has just become homeless. o The maximum amount of assistance is $1,455. o 97% of the grant funds will go be used to assist the clients while 3% will be used for administrative fees. o The Low Income Home Energy Assistance Program (LIHEAP) and other program funds from the CAP office will be applied for in order to maximize assistance to the client. • Case workers refer clients to other social services, such as a supplemental nutritional food program, SNAP (the Supplemental Nutrition Assistance Program), formerly the Food Stamp Program; and the CAP on-site Maricopa Work Force Center One Stop Center which provides easy access to the state job bank. • All funds will be used for Glendale residents. • Funds are distributed on a first-come, first-served basis. A hotline is opened up and within the first three hours, 200 calls are received on average. Calls are pre- screened and interviews are set up. Also, a pre-interview workshop is held so clients know what to bring to their personal interview. • Last year, for the Homeless Prevention program, 698 residents requested assistance and 497 families or 71% were served. This does not include people who were turned away. • Last year, for the Rapid Re-Housing program, 71 residents requested assistance and 58 families or 71% were served. This does not include people who were turned away. Committee-member Sanders inquired about clients whose birth certificates may be physically located in another state. Ms. Daniel explained that a copy of the birth certificate is required and staff will direct a client in contacting the appropriate out-of- state agency. The client will most likely have to pay any necessary fee to the out-of- state agency for a copy of their paperwork. Staff will also check with DES to see if there is a copy of a birth certificate or any other necessary paperwork on file. Lastly, if the client has worked with Glendale Housing, staff will contact that department for a copy of required documents if necessary. Ms. Daniel complimented her staff and stressed that without the great efforts of staff, the department could not be as successful. Ms. Daniel noted that with a staff of 6.5 employees, an average of $1.0 million in public assistance dollars is disseminated annually. Committee-member Torres complimented Ms. Daniel and her department on being proactive. Committee-member Jared stated that he has received CAP funds and also praised the department. Minutes of the Community Development Advisory Committee January 10, 2013 Page 13 of 15 Committee-member Miller commented that available grant funds are tight and wondered if only one program could be funded, which program would Ms. Daniel suggest? Ms. Daniel stated that this was a very difficult decision, but she would have to choose Homeless Prevention, if a choice had to be made. Vice Chair Swander thanked Ms. Daniel for her time. #16 Homeward Bound — Utility Assistance - $26,941 request Ms. Dawn Bogart stated that there are many life events which cause an individual to become homeless and those can . include domestic violence, downsizing, loss of income, and bankruptcy. Ms. Bogart herself has experienced these issues. Ms. Bogart discussed the following facts on the program: • The grant request is for utility assistance for the 18 housing units in the program, of which 6 are in Glendale. • Families contribute 30% of their adjusted gross income to participate in the transitional housing program. The rest of their income is used to pay down debt and save money in order to eventually move into permanent housing. • Government funding supports 12% of the total cost of operations • The agency matches 100% of the ESG funds from client fees. • The request from the City of Glendale will cover 2% of the total operational budget. Vice Chair Swander thanked Ms. Bogart for her presentation. #17 Tumbleweed Center for Youth Development — Open Hands Crisis Shelter and Safe Place - $10,000 request Ms. Nanette Suller, interim program director, provided the following details on the grant request: • The crisis shelter is an emergency shelter with a maximum allowed stay of 21 days. • Services provided include: outreach, transportation, emergency shelter and educational programs. The goal of the shelter is to reunite the youth with their families or connect with CPS is a reunion is not possible. • Safe Place is a national program whereby businesses partner with the agency in order to provide a safe, secure place that a youth can go to request help. • Examples of youth issues can include being locked out of their home, arguing with a parent or guardian or not being safe in their home. • The grant funds will be used for outreach, getting the message of Safe Place locations out to the youth population, developing more Safe Place business partnerships and shelter services. Committee-member Miller wondered how the new accountants on staff were working out as noted in the application. Ms. Suller stated that the Interim CFO has been in his new position for three days and things are working well in that area. Vice Chair Swander thanked Ms. Suller for her presentation. Minutes of the Community Development Advisory Committee January 10, 2013 Page 14 of 15 #18 Tumbleweed Center for Youth Development — Phoenix Youth Resource Center - $18,000 request Mr. Steven Serrano, program manager, announced that he has been with the agency for nine years. Mr. Serrano provided the following details on the grant request: • The program consists of a drop-in center and street outreach for youth 25 years old or younger. • Services are provided for homeless and street youth. • Outreach workers canvas streets, school grounds and parks for homeless youth to provide clothing, blankets, food and emergency services. • The outreach workers are a one-stop shop in the street for assistance. • The program serves 350 youth yearly. • At the center, case managers are on hand to create a plan for the youth. Basic needs such as showers, laundry and meals are provided at the center as well. • The agency partners with CASS, Home base Youth, UMOM and the Cruising Health Mobile, Community Bridges, Southwest Behavioral Health as well as other to provide services. • The agency provides 6% of its street outreach to the youth in Glendale as documented in the HMIS system. • Staff would like to perform more consistent street outreach in Glendale. Committee-member Miller asked if the street outreach was currently in place. Mr. Serrano replied in the positive but added that more scheduled, consistent outreach could be done in Glendale with grant funding. Mr. Serrano explained that outreach in Glendale and Peoria is done based on need and typically done when a phone call is received. Mr. Serrano stated that there are some homeless youth at the Sahuaro Ranch Park, Metro Center Mall and Rose Lane Park, where street outreach has been performed. Ms. Serrano noted that homeless youth have created camps throughout the entire valley and outreach teams go to those camps on foot, bike and light rail with supplies in a back pack instead of the mobile van. Committee-member Miller inquired about the $4,200 annual bus fare budget purchased in one day. It was explained that all of the transportation passes are purchased on one day of the year, but distributed to youth throughout the year. Committee-member Sanders wondered how the long term safety of the youth is handled. Mr. Serrano stated that the agency provides a continuum of care including the Open Hands Crisis center services, transitional living programs, services for the Lesbian, Gay, Bisexual and Transgender youth, and ongoing relationship with CASS and UMOM for guaranteed beds. Vice Chair Swander asked if the agency partners with the fire and police department crisis response teams. Ms. Serrano replied in the positive and noted that some fire and police departments are designated Safe Place sites. Mr. Serrano added that every "QT" is a Safe Place and has a sign on the window. A youth can go into a Quick Trip, request help from an employee and an outreach team will be dispatched to the site. Vice Chair Swander thanked Mr. Serrano for his presentation. Minutes of the Community Development Advisory Committee January 10, 2013 Page 15 of 15 #19 UMOM New Day Centers, Inc. - Emergency Shelter for Families - Glendale - $20,000 request Ms. Karen Fletcher, chief development officer, gave a presentation which included the following: • "Uncensored Magazine," which tracks homelessness and poverty, has reported that in 2012, there were be more homeless people than high school graduates. • Last year, the agency had a nightly waiting list of 200 families. • 60% of families who contacted the shelter last year were homeless for the first time. • UMOM has been providing services since the 1980's and partners with over 40 valley agencies. • The agency served 6,000 people last year. • At the Emergency Shelter, in 2011, 108 Glendale residents were served. In 2012, 124 Glendale residents were served. For this current fiscal year, so far 57 Glendale families were served. • The shelter takes in some of the most vulnerable people that some other shelters will not take in. • Wrapped services include a childcare development center, a wellness center, a workforce center, case management, afterschool programs and youth case management. • A child behaviorist and substance abuse counselor will soon be hired. • Each night, 600 individuals are served which include 400 children. • The emergency shelter allows for a maximum four month stay. • The transitional housing program allows for a maximum two year stay. • Last year, many of the shelters looked at the homeless families that the shelters could not help and it consists of about eight to ten percent of homeless families. The state has stepped in and is allocating additional HUD batch vouchers for this gap population. • Some people can never be self sufficient due to severe issues. Committee-member Miller stated that he would like to take a tour of UMOM as a Committee. Ms. Fletcher welcomed the opportunity. Vice Chair Swander thanked Ms. Fletcher for her presentation. V. Adjournment Committee-member Miller motioned to adjourn the meeting at 8:49 p.m. Committee-member Torres made the second. The motion passed 10 - 0. Respectfully submitted, Denise Kazm e cza. Recording ecretar,