HomeMy WebLinkAboutMinutes - Minutes - City Council - Meeting Date: 4/17/2018 City of Glendale
5850 West Glendale Avenue
Glendale, AZ 85301
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Meeting Minutes
Tuesday, April 17, 2018
9:00 A.M.
Budget Workshop Meeting
Council Chambers
City Council
Mayor Jerry Weiers
Vice Mayor Lauren Tolmachoff
Councilmember Jamie Aldama
Councilmember Joyce Clark
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Bart Turner
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CALL TO ORDER
Mayor Weiers called the meeting to order at 9:02 a.m.
ROLL CALL
Present: Mayor Jerry Weiers
Vice Mayor Lauren Tolmachoff
Councilmember Jamie Aldama
Councilmember Joyce Clark
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Bart Turner
Also Present: Kevin Phelps, City Manager
Tom Duensing, Assistant City Manager
Jack Friedline, Assistant City Manager
Michael Bailey, City Attorney
Julie K. Bower, City Clerk
WORKSHOP SESSION
1. FY18-19 BUDGET WORKSHOP
Presented by: Vicki Rios, Director, Budget and Finance
Presented by: Tom Duensing, Assistant City Manager
Ms. Bower read the item by title.
Mr. Phelps said the budget aligned with Council's goals and priorities. Budget challenges
included:
•Continued focus on reaching fund balance goal
•Public Service Personnel Retirement Service (PSPRS) increases
•Debt service increases
•Deferred facilities and parks maintenance
• Health care costs
•Little margin for error
Mr. Duensing said budget highlights for FY 18-19 included:
•No increase to the Primary Property Tax levy
•School Resource Officer Program
• Heroes Park Library
•Police technology enhancements
•Replacement of a fire ladder tender truck
•Victim's Advocate
•Forensic Scientist
•Veterans' success center
•Skunk Creek Wash flood control initiatives
Mr. Duensing said the cost to fund the nine school resource officers (SRO)was $1,383,759. The
cost would be covered as followed:
$433,504-Anticipated school district funding
$252,995-Current budget allocation
City Council Meeting Minutes-April 17,2018 Page 2 of 21
$92,444- Transfer funding - Council Assistant
$275,042 -Transfer funding - MOU release positions
$84,774- Reduce anticipated non-represented increases to 2.25%
$245,000 -Amount absorbed by Police patrol
Councilmember Aldama asked Council to support a 2.5% increase for employees and finding the
difference.of$84,000 somewhere else.
Vice Mayor Tolmachoff asked if the salary increases were considered in the recent class and
compensation study.
Mr. Duensing explained the study looked at adjustment to some positions' salary ranges to correct
inequities in the pay structure. The 2.5% applied to all positions.
Mr. Phelps added the recent study analyzed a small number of positions that were not within
market range. If the 2.5%was withheld last year, more positions would have been below market
range.
Councilmember Turner said it was not the intention of Council to have increases across the board
now that salaries were within market range. He asked what had happened to the previously
discussed merit increases.
Mr. Duensing said the compensation philosophy needed to tie into the strategic plan. A return to
a pay-for-performance system was anticipated but an across-the-board increase was
recommended until a pay-for-performance system could be implemented.
Councilmember Turner supported Councilmember Aldama's suggestion to find another way to
cover the $84,000 difference.
Mr. Phelps would accelerate discussions regarding a compensation philosophy to implement
pay-for-performance. He suggested a placeholder in each year of the 5-year plan to discuss
increases.
Councilmember Clark agreed with Councilmember Turner's comments regarding the classification
and compensation study. The class and compensation study focused only on salaries and not
benefits. She wanted to review the total package of compensation.
Mr. Phelps said total compensation would be an item to discuss when deciding a compensation
philosophy.
Mr. Duensing said due to the number of retirees on the City's health plan, staff was
recommending that after the fiscal year, new retirees be required to enroll in the Arizona State
Retirement Systems' (ASRS) plan.
Mayor Weiers asked why retirees had not been encouraged to switch to the ASRS plan since it
was less expensive and provided comparable coverage.
Mr. Duensing said healthcare was a personal issue but staff did hope to switch retirees to the
ASRS plan.
Vice Mayor Tolmachoff asked how the 7% increase in healthcare costs would be divided.
Mr. Duensing said the increase was split and affected the employee and the City.
Jim Brown, Human Resources Director, confirmed the premium increase was split between the
City Council Meeting Minutes-April 17,2018 Page 3 of 21
employee and the City.
CITY AUDITOR'S OFFICE BUDGET
Candace MacLeod, City Auditor, presented an overview of the City Auditor's programs, functions,
objectives, goals and performance measures.
Councilmember Clark wanted to confirm the goal for the Auditor's Office was to increase audits
by one.
Ms. MacLeod said that was correct.
Councilmember Clark asked how the numbers and percentages were determined.
Ms. MacLeod said it was based on accepted professional standards for measuring performance.
Her office was unable to control whether management accepted an audit recommendation or the
percentage of the completed audit plans due to unplanned audit requests.
Councilmember Clark asked why the measurement of the percentage of annual audit plans
completed was not within the department's control.
Ms. MacLeod explained unplanned audits requested by management affected the number of
planned audits completed within the year. The number of unplanned audits was not included in
the measurement.
Councilmember Clark asked for an explanation of the total number of audits completed.
Ms. MacLeod said the department had completed twenty audits at the time of the meeting.
Councilmember Clark asked why the percentage did not reflect the total number of completed
audits.
Ms. MacLeod said the presentation was being given before the end of the fiscal year. She chose
to present a conservative estimate.
Councilmember Turner asked how many calls were received on the ethics hotline and how many
were investigated.
Ms. MacLeod said one complaint had been received during the year.
Councilmember Clark asked if the requested salary increase reflected the expected 2.25%
increase.
Ms. Rios said it did include the increase plus any associated benefit increases for all departments.
Councilmember Clark asked what services were included in the technology charges.
Ms. MacLeod said it included two desktop computers and a copy machine.
Ms. Rios explained the charges also included phones, other devices, network security, licenses,
etc.
Councilmember Clark asked how many phones were in the City Auditor's office.
Ms. MacLeod said the department had three phones.
City Council Meeting Minutes-April 17,2018 Page 4 of 21
CITY ATTORNEY'S OFFICE
Brittany Lopez, Management Assistant, presented an overview of the City Attorney's Office's
programs, functions, objectives, goals and performance measures.
Councilmember Clark asked how the department accounted for a 31% increase in the number of
cases adjudicated with the same number of employees.
Michael Bailey, City Attorney, said it was a projected estimate and staff would be handling cases
differently, utilizing plea agreements or something similar and would accommodate the workload.
Councilmember Clark asked if there were any statistics from last year.
Mr. Bailey said the information would be provided to Council.
Councilmember Clark asked if the budget increase was to be used mainly for outside legal
counsel.
Mr. Bailey said the increase was for the victim's advocate position and was a transferred position
from the Finance Department.
Councilmember Clark asked for an explanation regarding a 15% increase for the professional and
contractual line item.
Ms. Rios said the 15.43%was the total requested budget increase. She said the format of the
budget book could not be easily changed and hoped with the new SimpliCity system, the format
would be easier to edit and read.
COMMUNITY SERVICES
Stephanie Small, Community Services Director, presented an overview of the department's
programs, functions, objectives, goals and performance measures across five divisions.
Councilmember Clark asked why the Library division was moved to Community Services.
Mr. Duensing explained the reorganization had determined that Parks and Recreation focused on
the parks and maintenance aspect of services while Community Services focused on social and
human services. It was determined that the Library would be a better fit in Community Services.
Mr. Phelps said the realignment of services had occurred in FY 16-17 and it was the third budget
year it had been in effect.
Councilmember Clark asked if there were statistics regarding how many of the allotted housing
vouchers were used within Glendale.
Ms. Small said all of the vouchers stayed within the City.
Councilmember Clark asked if there were vouchers that could be used within the county.
Ms. Small said there were housing agencies that had vouchers for the county.
Councilmember Clark asked why a grant-funded position was eliminated when it could be trying to
obtain more grants for City programs. She asked if there would be a position responsible for
applying for grant funds.
City Council Meeting Minutes-April 17,2018 Page 5 of 21
Ms. Small said there were positions within the Community Revitalization division that researched
grant funding opportunities.
Councilmember Clark asked how many positions were allocated to research grant opportunities.
Ms. Small said all staff conducted research but the manager was primarily responsible.
Mayor Weiers asked if there were grants that could not be pursued due to the number of staff.
Ms. Small said staff was capable of obtaining federal grant funding at its current staffing level.
Vice Mayor Tolmachoff asked what contributed to the decreased targeted number of households
served in the Community Action Program (CAP).
Ms. Small said the number was an estimate based on the allocated dollars through the
Department of Economic Security(DES). She said an increase in utility rates could also decrease
the number of served households based on available funding.
Councilman Turner said the issue now seemed to be evictions from rental units. He noticed the
availability of affordable housing was dwindling which added to the issue of homelessness in the
City. He would like the issue to be on the department's radar.
Ms. Small agreed. The rise of rents affected the number of households who could be served.
More money was used to assist with rent to keep families in homes.
Councilmember Clark asked where the Arts programs and events were held and how the events
were advertised.
Ms. Small said most events were held in the amphitheater area, the Civic Center complex or other
areas within the City. The events were advertised on the City's website and calendar and
throughout social media. Printed information was available at all three libraries as well as walk-in
areas of the department.
Councilmember Clark asked how the population in zip code 85301 would be reached.
Ms. Small stated the information was distributed citywide and staff took advantage of word of
mouth. She was open to any additional ideas Council might have.
Councilmember Clark said there was a segment of the population that seemed unaware of the
programs and events.
Councilmember Turner asked if the City's relationship with the school district was utilized to
advertise programs to families.
Ms. Small said the City currently partnered with Glendale Elementary School District on a variety
of activities.
Councilmember Clark said she would like to see churches added as an additional resource.
Vice Mayor Tolmachoff asked for clarification on the additional positions being requested.
Ms. Rios said .25 additional positions were being requested but the report showed an impact to
the General Fund because they were previously funded by grants.
City Council Meeting Minutes-April 17,2018 Page 6 of 21
Vice Mayor Tolmachoff asked if the management analyst position was a new or reclassified
position.
Ms. Small said the job description existed within the City but the position would be new to the
department.
Vice Mayor Tolmachoff asked what the job functions of the public service assistants would be.
Ms. Small said the position would provide a variety of technical assistance at the libraries.
Vice Mayor Tolmachoff asked for clarification on how many were being requested to serve four
libraries.
Ms. Small said seven positions were being requested to staff the Heroes Park Library.
Ms. Rios said the positions would be half-time which equaled the 3.5 full-time positions filled by
seven people.
Councilmember Clark asked if the administrative operating budget increase request would be
used only for interpreting services.
Ms. Small said interpreting services was an example of what would be covered out of the
administrative budget. She said as a newly-formed department, it did not previously have such
an item budgeted.
Councilmember Clark asked what department was being formed.
Ms. Small said, as a whole, Community Services was new.
Councilmember Clark asked for examples of responsibilities for each of the requested full-time
positions.
Ms. Small said the management assistant would be responsible for many SimpliCity functions.
Councilwoman Clark asked who was currently taking care of the responsibilities.
Ms. Small said Parks and Recreation and the City Manager's Office were assisting the
department in maintaining day-to-day functions.
Councilmember Clark asked if the department had to borrow positions from another department.
Ms. Small said many of Community Services' positions were grant-funded and required the
positions to adhere to specific functions that could be charged to the grants. Other positions had
specific duties that did not include administrative functions.
Councilmember Clark asked out of 40 positions outside the library, none were able to cover
administrative functions without borrowing from other departments.
Ms. Small said that was correct.
Mr. Phelps said during the realignment, the department director at the time decided to move all of
the administrative functions to the Parks and Special Events department. Due to the workload, it
was decided to restore the position.
Councilmember Clark asked for justification to increase the Centerline District Arts and Culture
City Council Meeting Minutes-April 17,2018 Page 7 of 21
Initiative budget.
Ms. Small said the feedback received from community members indicated a wish`for more
programing. The increase would allow for more program variety and partnerships.
Councilmember Clark asked what the average attendance was at one of the programs.
Ms. Small did not have the information but would provided it to Council at a later date.
Councilmember Clark asked whether the laptop request was for use of library patrons or staff.
Ms. Small said it was for the use of library patrons.
Councilmember Clark asked Council to consider keeping the Centerline District Arts and Culture
Initiative budget at its current funding level.
Mr. Duensing explained the Centerline Arts District was from the Arts Fund and would not impact
the General Fund.
Councilmember Clark asked for clarification on the training period for new library staff.
Ms. Small explained the hiring process would begin in November. New hires would need up to
thirty days of training. She said there must also be time to set up materials and other collateral for
the opening in March.
Councilmember Clark commended Ms. Small for keeping administrative costs down.
POLICE DEPARTMENT
Rick St. John, Police Chief, presented an overview of the Police department's programs,
functions, objectives, goals and performance measures.
Mayor Weiers asked if the increase in DUI arrests was due to drugs being included in the DUI
category.
Chief St. John said DUI drugs had always been included in DUI arrests and the trend was
increasing.
Mayor Weiers asked if the department was taking a more aggressive role in going after DUls.
Chief St. John said some side duties had been reduced for the DUI motors to allow more time for
enforcement.
Councilmember Clark asked how the increase in the number of beats and the absorption of some
of the SRO costs would be handled.
Chief St. John explained through a realignment of responsibilities, the department was able to
reduce two patrol positions and move the positions into the SRO program.
Councilmember Clark asked if additional patrol positions would be requested in the next budget
year to serve the additional beats.
Chief St. John said an assessment would be done on the 24 beats and based on that, he would
make recommendations.
City Council Meeting Minutes-April 17,2018 Page 8 of 21
Councilmember Clark asked why the higher number of violations was not reflected in the court's
caseload.
Chief St. John said officers were using discretion during stops. The department was conducting
an active review of the traffic enforcement unit in hopes of seeing moving violation stops result in
a citation more often.
Councilmember Clark asked if the decrease in home burglaries could be attributed to more
affordable home monitoring systems.
Chief St. John said as the community became educated in protecting assets, it would help drive
numbers down.
Mayor Weiers asked if the proposed forensics position would be working solely on Glendale
cases within the Department of Public Safety (DPS)facility or if it would be getting trained in the
event a City crime lab was built.
Chief St. John said the employee would be working on Glendale DNA cases at the DPS lab and
would provide testimony for court cases. The employee would stay at the DPS lab for one year
until the Glendale crime lab was accredited and then move over.
Councilmember Clark asked if either Chandler or Gilbert had its own crime lab.
Chief St. John said Chandler did but Gilbert did not.
Mayor Weiers asked if it was possible to partner with any of the West Valley cities.
Chief St. John believed there was opportunity. He would first like to catch up on Glendale cases
and then have conversations with the West Valley chiefs to see if there was interest.
Councilmember Clark asked if the City was reimbursed for stadium and arena event staffing.
Chief St. John said the City did not get reimbursed but the arena did cover part of the cost.
Councilmember Clark asked if the reason for not being reimbursed was because staffing
occurred outside of the building.
Chief St. John said that was correct. The department mainly provided traffic control.
Councilmember Clark asked what the request for$250,000 would be used for.
Chief St. John stated the Racketeer-Influenced and Corrupt Organizations (RICO) program paid
for the Narcotics Unit's operations and related technology.
Councilmember Clark asked about the intended use of the funds for the professional and
contractual services.
Chief St. John said it should be for services related to K-9s.
Councilmember Aldama asked what would happen if the school district was unable to pay its
portion of the SRO program.
Chief St. John explained Deer Valley Unified and Peoria Unified School Districts had been paying
their portions already. If Glendale Union High School District was unable to fund the requested
amount, he would need to speak to the City Manager's Office and the Budget Department to
City Council Meeting Minutes-April 17,2018 Page 9 of 21
decide how to proceed.
Councilmember Aldama asked what would happen if none of the school districts were able to pay
their portions.
Chief St. John said conversations would need to be held with the City Manager's Office and the
Budget Department to determine what would be the best course of action from a budget and
service delivery perspective.
Councilmember Malnar asked Chief St. John to address the concern of overtime within the
department.
Chief St. John said filling vacancies and call-outs were the primary causes of overtime. The
department was planning to add a night-time detective squad because most crime occurred after
normal business hours. Members would be recruited for the evening or swing shift. He
anticipated it would reduce the number of times a detective would be called back to work to
handle an investigation and as a result reduce the amount of overtime.
Vice Mayor Tolmachoff asked how staffing was planned for Camelback Ranch.
Chief St. John said the department managed two intersections with on-duty motor personnel. The
City of Phoenix managed the other intersections. Personnel was there for short durations during
the events.
Councilmember Turner asked for information on the communications dispatch upgrade process.
Chief St. John said the City owned the software but had to pay for the installation of the update to
devices and make sure it was functional.
Councilmember Turner asked if the full amount requested would be expended.
Chief St. John said the amount budgeted was recommended by the IT Department but it was
anticipated that the total amount would be significantly less. It was funded out of the Technology
Replacement Fund, which he believed was funded by the General Fund.
Ms. Rios explained the budgeted funds were transferred out of the General Fund. It was a
one-time occurrence for the upgrade.
Councilmember Turner asked for an explanation of the Police Department's hiring process.
Chief St. John said lateral position movement could happen at any time. New employees within
the department were hired in three cycles due to the length of the application process. If a person
had been selected as a new hire, he or she entered a pre-academy to become acclimated to what
was expected of an officer. They were then sent to academy for 18 to 20 weeks, depending on
the time of the year, followed by post academy. Finally, the person entered field training and
upon completion, they would be certified and placed on patrol.
Councilmember Turner asked how long the process took.
Chief St. John said from hire date to completion of field training was about ten months.
Councilmember Turner asked when lateral hires received training.
Chief St. John said an out-of-state lateral was required to pass the Arizona certification test. Once
they passed, they entered field training. An in-state lateral received accelerated training based on
City Council Meeting Minutes-April 17,2018 Page 10 of 21
their abilities.
Councilmember Turner asked if during the training cycle, there were some officers ending training
then going into patrol.
Chief St. John said as of April,there were five out of training and in June, August and September,
there would be a group of four to five. Each group was in some phase of training and on the City's
payroll and would enter the patrol division to fill specific needs upon completion of training.
Councilmember Turner asked where the shortfall in the next fiscal year's budget would be if
officers were being moved into the SRO program and would be replaced by the same number of
new officers.
Chief St. John said there were 208 positions in patrol being funded but there were not necessarily
that many employees assigned to it. To fund the SRO program, five positions were moved from
patrol into the Budget department, which housed the SRO program. Five current patrol officers
were moved into the SRO program and within two weeks, five recruits would complete training
and fill the five positions in the patrol division.
Councilmember Turner said patrol officer positions were not added to cover the SRO positions
and existing staff was being used.
Chief St. John understood Councilmember Turner's point and hoped the schools would receive
state funds for the SRO and safety program. The department was trying not to increase the
number of employees and then have to reduce employees due to it being grant-funded in the
future. It would be built up over time.
Councilmember Turner asked if State efforts towards funding grants for the SRO program would
benefit the City in the next or future budget years.
Chief St. John hoped the application process would be open sometime in the summer and
awards would be given prior to the beginning of the school year.
Councilmember Turner asked how the SROs would be utilized when school was out on breaks.
Chief St. John said during the shorter breaks, the officer would also take vacation. During the
longer summer break, the officer would be redeployed to the patrol division.
Councilmember Turner asked if the expense of the SROs was divided according to the time they
would be on campus or was it expected to be completely covered by the supplemental request.
Chief St. John explained the grant-funded SRO in Tolleson Unified School District was split
90/10. The City was requesting a 25% contribution from the school districts. He hoped at least
one of the districts would receive the grant from Governor Ducey's initiative for SRO programing
to help mitigate the City's cost.
Councilmember Clark asked how many sworn officers were within the department.
Chief St. John said there were 428 sworn officers.
Councilmember Clark asked if there would still be 428 sworn officers with the addition of the SRO
program.
Chief St. John said sworn officers would increase by one to 429.
City Council Meeting Minutes-April 17,2018 Page 11 of 21
Councilmember Clark asked where the cost increase came into effect.
Chief St. John said program changes were being made within the department to absorb some of
the SRO increases.
Councilmember Clark said an officer moving positions should not have an impact on the budget.
She wanted to know why an increase in funding was necessary when the number of officers
within the department had not changed.
Ms. Rios said staff would return with additional information to clarify the supplemental request.
Vice Mayor Tolmachoff asked what was proposed to replace the patrol unit tablets.
Chief St. John said the tablets would be ruggedized touchscreens that were docked into each
patrol unit.
Vice Mayor Tolmachoff asked if it was a new piece of equipment and how many were being
requested.
Chief St. John said it was new equipment and the department was requesting 226 which was
down from the previous request of 347.
CITY CLERK'S OFFICE
Julie Bower, City Clerk, presented an overview of the City Clerk's programs, functions, objectives,
goals and performance measures.
Ms. Bower said the Clerk's Office budget included a supplemental request for funding for the
2018 municipal election in the amount of$125,750. The primary election would be held on
August 28, 2018 and, if necessary, the general election would be held on November 6, 2018.
There were three Council district seats up for election in 2018- Barrel, Cholla and Ocotillo. There
were no increases being requested for the operating budget.
Councilmember Aldama recognized Ms. Bower for innovating and streamlining processes in the
Clerk's Office.
Councilmember Clark said the Clerk's Office was small but mighty.
CITY COURT
Elizabeth Finn, Presiding Judge, presented an overview of the City Court's programs, functions,
objectives, goals and performance measures.
Councilmember Clark asked if Judge Finn would consider using a system that could see if a
customer's credit card balance had sufficient funds so that court fees could be collected
immediately.
Judge Finn said the process had been ruled unconstitutional in Arizona. The Court did have the
option of recurring credit card payments but many defendants did not have bank accounts and
paid in cash.
Councilmember Clark asked if traffic violations could be paid up front.
Judge Finn said customers could make payments online with a credit card.
City Council Meeting Minutes-April 17,2018 Page 12 of 21
Councilmember Clark asked what was the rate of non-payment.
Judge Finn did not have that information but would provide it to Council later.
Councilmember Turner commended Judge Finn on her accomplishments throughout her career.
Mayor Weiers thanked Judge Finn for her involvement with his "Stand Up" event for veterans.
FIRE DEPARTMENT
Terry Garrison, Fire Chief, presented an overview of the Fire Department's programs, functions,
objectives, goals and performance measures.
Councilmember Clark asked if there had been discussions with Phoenix about building a fire
station to alleviate the number of calls received for automatic aid.
Chief Garrison had been involved with several discussions regarding the automatic aid
issue. Phoenix had added units at stations and an engine company that assisted the area. He said
the issue was closest unit response and the station's location on the Glendale/Phoenix border.
Councilmember Clark asked if Phoenix had any plans to expand its units in the area.
Chief Garrison was unaware of expansion plans.
Councilmember Clark asked if there had been discussions on reimbursing the City due to lack of
callbalance for automatic aid.
Chief Garrison said the city managers of Glendale and Phoenix had held discussions and as a
result, the City did receive monetary support for dispatch fees due to the high call volume of that
area.
Councilmember Clark asked if he would advocate reimbursements for high call volume automatic
aid areas during his discussions.
Chief Garrison said those items had been discussed, and he believed changes would have to be
done at the city manager level. There were discussions of adding a time penalty but he opposed
the idea because the customer would receive a delayed response. He agreed with the closest unit
receiving the call and assisting the customer.
Councilmember Clark agreed with Chief Garrison but felt the responsibility should be shared
when the City was responding to another community.
Chief Garrison explained during the Citygate study, there was discussion regarding the automatic
aid system and Glendale's capacity. He said it was determined what the City could handle before
it would need assistance from its response partners. Other communities did reciprocate when it
was needed.
Councilmember Clark could see there was some reciprocation but felt the City offered more than
it received and it should be fair.
Mayor Weiers asked where the low acuity units were located.
Chief Garrison said the units were located at Station 151 and Station 157.
Mayor Weiers said the station at 43rd Avenue and Peoria seemed to serve Phoenix the most and
City Council Meeting Minutes-April 17,2018 Page 13 of 21
thought it would benefit to have a low-acuity (LA) unit there. He asked why there had not been
discussion to house a Phoenix crew at that station to help service the Phoenix customers.
Chief Garrison agreed and had been speaking with Mr. Phelps regarding more LA units. He had
also had discussions with Phoenix regarding a co-unit to assist with responses in the area.
Mayor Weiers did not want customers penalized because of where they lived.
Mr. Phelps explained the challenges with the station location in relation to the City border.
Housing a Phoenix crew at the Peoria station would be difficult due to space issues. The station
was expected to be explored in future CIP discussions for updating to better serve the City's
service territory and evening out service times.
Vice Mayor Tolmachoff said when Glendale responded outside the boundaries to a low-acuity call,
it did not respond with,a low-acuity unit because the units did not leave Glendale.
Chief Garrison said that was correct.
Vice Mayor Tolmachoff asked if Phoenix had any low-acuity units.
Chief Garrison said Phoenix did have a low-acuity unit at its Station 15. The unit did not enter
Glendale.
Councilmember Turner asked if Phoenix could place a low-acuity unit at a Glendale station during
high demand times and use it as a base.
Chief Garrison said the station would be able to house a unit and crew during the day.
Mr. Phelps said with the assistance of a low-acuity unit from Phoenix, the call unbalance would
remain the same and other solutions would need to be discussed.
Chief Garrison said if there was another vehicle to assist with the call volume, it would lessen the
number of calls to respond to.
Mayor Weiers reiterated if Phoenix had a unit in Glendale, both units could respond to Phoenix.
He said if Phoenix paid for the calls to go into Phoenix, it would cost Glendale less.
Mr. Phelps reiterated a low acuity engine from Phoenix housed at the station would not impact the
call volume discrepancy. He said a full company housed at the station would have a positive
impact on total calls for response into Phoenix.
Chief Garrison believed a low acuity vehicle at the station would assist the engine with response.
Mayor Weiers said during a 24-hour ride along at that station, he noticed that most of the calls
went to Phoenix. There was room for a truck and a crew that could be housed during the day and
would be a benefit.
Councilmember Clark agreed Mayor Weiers. It the station was relocated, the City should consider
leasing the old station to Phoenix to assist with the automatic aid volume.
Chief Garrison would move forward with discussions on a low-acuity unit and open all other topics
with Phoenix's Fire Chief.
Vice Mayor Tolmachoff asked if there was a larger disparity in the automatic aid area than at 43rd
Avenue and Peoria.
City Council Meeting Minutes-April 17,2018 Page 14 of 21
Chief Garrison said there were a few other areas along other City borders but the 43rd Avenue
corridor was the largest disparity area.
Vice Mayor Tolmachoff asked if three thousand calls were a company.
Chief Garrison said two thousand calls a year started to impact services.
Mayor Weiers asked what the disparity was at the 43rd Avenue and Peoria station.
Chief Garrison would get the information and follow-up with the Council later.
Vice-Mayor Tolmachoff asked what the annual cost of a low-acuity unit was.
Chief Garrison said the information was available later in his presentation.
Vice Mayor Tolmachoff asked what type of classes were being offered besides life-safety classes.
Chief Garrison said the department also offered emergency medical services (EMS) classes,
mock crash training at high schools with the Police Department. The department also participated
with several community events to educate the community.
Councilmember Clark asked if the pass-through fees took into account the discount fees for
dispatch.
Chief Garrison said the discount fee applied to the City's dispatch fees. The pass-through fee was
for ambulance responses to Glendale.
Ms. Rios said the dispatch fee had a revenue off-set, so it would be billed to the ambulance
companies.
Councilmember Turner asked how quickly it could be expected to receive back the billed funds.
Ms. Rios explained it was possible it would be an accounts receivable, but they would bill out as
quickly as possible for a quicker response time.
Councilmember Clark asked the classification of the two release positions.
Chief Garrison explained in 2008 there was an agreement that two positions would be released to
support the labor group. He said the positions were currently held by two Fire Captains.
Councilmember Aldama asked with the reduction of the full-time employees (FTEs), what would
be the impacts and how would the department go forward.
Chief Garrison said it would be a decrease of one FTE in the department.
Councilmember Aldama asked what the impact would be without the position.
Chief Garrison said according to the Citygate study, the department had an adequate number of
firefighters in all positions. He was unsure of the actual impact it would have.
Councilmember Aldama asked how soon the impact would be known. He assumed there would
not be any future requests for additional FTEs due to the Citygate study findings.
Chief Garrison said the department used constant staffing and believed the impact would most
City Council Meeting Minutes-April 17,2018 Page 15 of 21
likely be felt when overtime needed to be utilized to fill the missing position.
Councilmember Clark asked if the two release positions worked on an engine.
Chief Garrison said the captain positions had the option of being a forty-hour staff position or on
an apparatus. One worked out in the field and the other worked for the labor group.
Councilmember Clark said since one of the positions did not work in the field, had not the
department been working down a position the whole time.
Chief Garrison did not agree with that characterization.
Vice Mayor Tolmachoff asked how the department deployed for Camelback Ranch.
Chief Garrison said the department deployed based on the size of the event.
Councilmember Clark asked why the fire administration cost was increasing by nearly ten percent.
Ms. Rios reiterated the increase to Police and Fire administration costs was due to the
PSPRS contribution increase.
Councilmember Clark asked why the costs at the Glendale Health Center were increasing by 25%.
Chief Garrison said it was due to increased costs for internal services for IT costs.
Councilmember Clark said Wildland Special Operations appeared to be grant-funded. She asked
if the department planned to apply for grants and planned to deploy units to assist in fighting
wildfires.
Chief Garrison said the department was working with other cities on funding and grants. When
units were deployed it was shown as a reimbursement to the City.
Councilmember Clark asked if the City was reimbursed the cost of the equipment that was sent.
Chief Garrison said there was reimbursements for equipment.
Vice Mayor Tolmachoff asked if employees received additional pay for being on the list for
overtime.
Chief Garrison said employees did not.
Vice Mayor Tolmachoff asked if the safety assessment of the stations had been concluded.
Wayne Smith, Logistics Chief, said four garage doors needed repair and approximately$10,000
worth of repairs was scheduled to be completed after July 1st.
Councilmember Malnar asked if ways of trying to reduce the amount of overtime to be more
efficient with budget dollars had been investigated.
Chief Garrison said the amount of overtime for special events had been evaluated and decreased.
Councilmember Clark asked how Kelly days fitted in with overtime.
Chief Garrison explained Kelly days were part of the Memorandum of Understanding (MOU)and
helped reduce the hourly work schedule of a firefighter throughout the year.
City Council Meeting Minutes-April 17,2018 Page 16 of 21
Councilmember Clark wanted to confirm Glendale's firefighters worked 52 hours a week versus
other Valley cities that worked 56 hours a week. She asked if the reduced hours were due to
Kelly days.
Chief Garrison said the hourly reduction was through Kelly days. He said Phoenix used Tobin
days to drop hours but not to 52 hours a week to even up a firefighter's work schedule.
Councilmember Clark asked if all cities in the Valley had programs similar to Kelly Days.
Chief Garrison was aware of only Glendale and Phoenix that used the method.
Councilmember Clark asked when salaries were compared among cities, did the City consider
whether another comparison city worked a 56-hour week compared to the City's 52-hour week.
Mr. Duensing confirmed the information was taken into consideration and was reflected in the
budget.
Vice Mayor Tolmachoff asked how many sworn forty-hour positions worked in the department.
Chief Garrison said the number of 40-hour positions fluctuated and depended upon whether the
employee was on modified duty. He would provide the information to the Council at a later date.
HUMAN RESOURCES AND RISK MANAGEMENT
Jim Brown, Human Resources Director, presented an overview of the department's programs,
functions, objectives, goals and performance measures.
Councilmember Clark asked whether Employee Relations was an internal investigations area of
Human Resources (HR).
Mr. Brown said that was correct.
Councilmember Clark asked what were the four positions within the Benefits Division.
Mr. Brown said the four positions were wellness coordinator, benefits administrator, benefits
technician and a business partner.
Councilmember Clark asked what a business partner's function was.
Mr. Brown said a business partner worked with departments to ensure there were recruitment
processes in place, assisted with modified duty issues and worked with the benefits administrator.
Ms. Rios said there were four business partners in HR but each worked in different divisions
within the department.
Councilmember Clark asked if the wellness program covered public safety.
Mr. Brown said it covered the entire organization.
Councilmember Aldama asked if the City had a tuition reimbursement program for employees.
Mr. Brown said there was a degree completion program.
Councilmember Aldama asked for Council to consider the previous version of tuition
City Council Meeting Minutes-April 17,2018 Page 17 of 21
reimbursement in the future.
Councilmember Clark said there had been a concern that the Judicial Selection Advisory Board
(JSAB)survey was not broad enough. She asked if that concern would be addressed.
Mr. Brown said a review was taking place for better solutions.
Councilmember Clark asked why employees were not required to use a City pool vehicle rather
than being reimbursed for mileage.
Ms. Rios explained IRS rules and City policy stated if an employee traveled from work to a training
location, the normal commute to work was deducted from the total mileage and not reimbursed.
Councilmember Clark wanted to see the reimbursement charge eliminated and a policy created to
use a pool car.
Mayor Weiers wanted to be cognizant of employees' time as well.
Mr. Brown said there was a policy prohibiting pool cars from leaving the county.
Ms. Rios said it was cost prohibitive to retrieve or repair a broken-down vehicle outside the county.
Councilmember Clark asked if the City had considered appointing an ombudsman in the interest
of neutrality with internal investigations that were usually conducted by business partners.
Mr. Brown said the process in place allowed for the right to appeal. The appeal was heard by the
Personnel Board which included neutral citizen members.
Councilmember Clark would like Mr. Brown to research the issue of creating an ombudsman for
the employees.
Councilmember Aldama asked if there was a climate and culture survey that went through HR.
Mr. Brown said there were surveys conducted through the City Manager's Office and the City
Auditor's Office. HR was responsive to the data that reflected climate and culture.
Councilmember Aldama asked when the last survey had been conducted.
Mr. Brown said a survey was completed two months ago.
Councilmember Aldama asked if it was conducted citywide.
Mr. Brown said it had been conducted citywide.
Councilmember Aldama asked what happened to the results.
Mr. Duensing said Jean Moreno in the City Manager's Office and City Auditor Candace
MacLeod had received the results to see if there were any trends and to create a summary.
Councilmember Aldama asked for clarification on what would be released from the surveys.
Mr. Duensing said the summary was a report for Mr. Phelps and some findings were
communicated back to the employees.
Councilmember Clark asked who administered the employee programs.
City Council Meeting Minutes-April 17,2018 Page 18 of 21
Mr. Brown said the employee development program manager oversaw the programs as well as
liaisons.
Councilmember Clark asked if the City had an employee with knowledge of benefits rather than
using a consultant.
Mr. Brown said the HR benefits administrator had full knowledge of City benefits but there were
limitations on what could be done. The consultant was able to see market trends and additional
information the City could not obtain. He would not advise eliminating the consultant.
Mr. Phelps said, in his experience, with the size of the self-insurance fund, having a consultant in
the industry would provide the best analytics. The current consultant had provided excellent data,
approaches and strategies.
Vice Mayor Tolmachoff asked what the benefits consultant's responsibilities were and what
services were provided.
Mr. Brown said the consultant assisted with the RFP process, had analytic tools the City did not
have, had systems to run claims, and saw where costs could be reduced.
Vice Mayor Tolmachoff asked if providers were shopped to be sure the City was competitive.
Mr. Brown said the consultants could be sure the City's rates were competitive and had
researched alternative savings before an RFP was released, and they provided information on
benchmarking.
Vice Mayor Tolmachoff asked the number of active and retired employees on the City's medical
plan.
Mr. Brown estimated there were 5,000 on the active plan and about 220 retirees but would get
exact figures to the Council later.
Councilmember Turner verified that the number of random drug and alcohol tests administered
was 408.
Mr. Brown said that was correct.
Councilmember Turner asked how many failed the testing.
Mr. Brown said it was less than five.
Councilmember Turner asked if the results from the surveys would be made available to the
Council.
Mr. Duensing said the results would be made available to Council within the next several weeks.
Councilmember Turner asked if the number of FTEs in the HR department was comparable to
other cities that were similar in size.
Mr. Brown said the average number of FTEs on staff was 19.6.
Councilmember Turner asked how Council could be sure the replacement for any positions would
be done through a competitive and transparent process and if there were any exceptions.
City Council Meeting Minutes-April 17,2018 Page 19 of 21
Mr. Brown encouraged a competitive process for all departments when hiring and recruitments
took place with all vacancies. Promotional opportunities were posted on the website through
NeoGov and would be available to view through the Internet or intranet.
Councilmember Turner asked if Council would be made aware of the exceptions after the fact
Mr. Phelps had used his administrative authority to appoint positions based on experience and the
needs of the organization. Most promotions and new-hires were done through an open process
but there could be exceptions, and he would use his administrative authority to appoint positions.
Councilmember Turner asked if it occurred at the department head level.
Mr. Brown said it did not. Only the city manager had that authority.
Ms. Rios reviewed the budget calendar.
MOTION AND CALL TO ENTER INTO EXECUTIVE SESSION
A motion was made by Councilmember Joyce Clark, seconded by Vice Mayor Lauren
Tolmachoff to hold an executive session.
AYE: Mayor Jerry Weiers
Vice Mayor Lauren Tolmachoff
Councilmember Jamie Aldama
Councilmember Joyce Clark
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Bart Turner
Passed
EXECUTIVE SESSION
Council entered into executive session at 4:43 p.m. to discuss, consult and consider its position and to
provide instruction/direction regarding the evaluation process and performance reviews of the City
Manager, City Attorney and City Clerk pursuant to A.R.S. § 38-431.03(A)(1)(4)); to discuss and consult
with the City Attorney and City Manager to receive an update, to consider its position, and to provide
instruction/direction to the City Attorney and City Manager regarding Glendale's position in connection
with a contract relating to property in the area of 95th Avenue and Glendale Avenue (A.R.S. §§ 38-431.03
(A)(3)(4)(7)); to discuss and consult with the City Attorney and City Manager to receive an update, to
consider its position, and to provide instruction/direction to the City Attorney and City Manager regarding
Glendale's position in connection with a contract relating to property in the area of Camelback Road and
Ballpark Boulevard (A.R.S. §§ 38-431.03 (A)(3)(4)(7)); and to discuss and consult with the City Attorney
and City Manager to receive an update, to consider its position, and to provide instruction/direction to the
City Attorney and City Manager regarding Glendale's position in connection with a contract relating to
property in the area of 95th Avenue and Orangewood Avenue (A.R.S. §§ 38-431.03 (A)(3)(4)(7)).
A motion was made by Councilmember Joyce Clark, seconded by Councilmember Ray
Malnar to adjourn the executive session.
AYE: Vice Mayor Lauren Tolmachoff
Councilmember Jamie Aldama
Councilmember Joyce Clark
City Council Meeting Minutes-April 17,2018 Page 20 of 21
Councilmember Ian Hugh
Councilmember Ray Malnar
Councilmember Bart Turner
Other: Mayor Jerry Weiers (ABSENT)
Passed
Vice Mayor Tolmachoff adjourned the executive session at 5:49 p.m.
ADJOURNMENT
Vice Mayor Tolmachoff adjourned the meeting at 5:49 p.m.
I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the
meeting of the Glendale City Council of Glendale, Arizona, held on the 17th day of April, 2018.
I further certify that the meeting was duly called and held and that a quorum was present.
Dated this 18th day of May, 2018.
re K. Bower, MMC, City Clerk
City Council Meeting Minutes-April 17,2018 Page 21 of 21